Welcome to the Texas State Archives
In order to assist you in locating or receiving the information you need as quickly as possible, we've listed our most frequently asked questions with responses below.
If your question is not included, please send it to Archives staff. The desk is staffed Monday through Friday, from 8 a.m. to 5 p.m. If you need assistance during those hours, you can contact us by telephone at 512-463-5455. We look forward to hearing from you.
Frequently Asked Questions
I would like a photocopy of a Confederate Pension Application file.
We are pleased to announce that these records have been digitized and are now available online from Ancestry and Ancestry Library Edition. If you or your local library has access to one of these resources, you may wish to view and/or print your copies from that site. The title of the database containing the Texas Confederate Pension Applications is Alabama, Texas and Virginia, Confederate Pensions, 1884-1958. Free access to Ancestry.com Texas is available to Texas residents.
Although we no longer photocopy the original documents, we can print copies of the digitized images. After searching the Confederate Pension Applications Index, e-mail your request to the Archives staff. Be sure to include the applicant's name and number, as well as your own name and complete mailing address. We will notify you of the cost of your order and provide payment instructions. All images will be printed on 8.5" x 11" paper.
Due to the high volume of requests, we ask that patrons limit requests to no more than 10 pension applications. Once we have mailed your copies, you are welcome to submit another request.
I would like access to (or photocopies of) documents from Governor Bush's records.
The records of George W. Bush as Texas governor are located at the George W. Bush Presidential Library at Southern Methodist University in Dallas. Researchers will expedite the fulfillment of their reference requests by first consulting finding aids describing the records. Requests for records must follow the procedures set forth in the Texas Public Information Act. Public information requests for Governor Bush's records will continue to be submitted to the Texas State Library and Archives Commission.
I need to know how much you charge for photocopies.
Our copy fees are $.10 per 8.5" x 11" or 8.5" x 14" page, $.50 per 11" x 17" page, plus postage.
I want all of the information you have on_____.
While the staff is unable to undertake research projects for our patrons, we can refer you to a listing of private researchers familiar with our facility.
I want to submit a Public Information Act request for state records held in the Archives.
If you have not already done so, please review our Texas Public Information Act and Researching in the State Archives Web page. Detailed instructions for submitting a request are provided at http://www.tsl.texas.gov/agency/customer/pia.html. Please note the correct e-mail address for submitting your request is email@example.com.
ALL OTHER QUESTIONS...
Please send to Archives staff. The desk is staffed Monday through Friday, from 8 a.m. to 5 p.m. If you need assistance during those hours, please contact us by telephone at 512-463-5455.