Job Vacancy Notice

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State of Texas Application for Employment (Word 97 document)
Supplemental Data Sheet (Word 97 document)
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Division:

 

Talking Book Program

Position Title:

 

Reader's Advisory Librarian

Work Location:

 

1201 Brazos - Austin, TX 78701

Working Hours:

 

M-F 8-5

Salary Group:

 

B-14

Classification No.

 

7401/Librarian I

Job Posting No.

 

FY13-018

Monthly Salary:

 

$2,500 - $2,600/ Month

Deadline for Accepting Applications

 

1st review date 03/28/2013; Applications accepted until job offer is made.

Date Job Available:

 

Immediately

Mailing Address:

 

P.O. Box 12927, Austin, TX 78711

In-Person Contact:

 

Human Resources Office, 1201 Brazos, Rm. 413

 

 

Lorenzo de Zavala State Archives & Library Building

Telephone Number:

 

(512) 463-5474

Supplemental Data Form (Word 97 document)
Applicant must submit an additional supplemental data sheet from the Texas State Library in order to be considered for the position.

Summary

This position provides reader’s advisory, reference, research, and technical support services for the Talking Book Program. This position provides service via telephone, email, postal correspondence, and in person to patrons with visual, physical, and reading disabilities that prevent them from reading standard print. Work is performed in a call center environment. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Tasks

Provides reader’s advisory service to patrons with visual, physical, and reading disabilities, assisting in the location and selection of reading material in accessible formats.
Participates in organizing and supports patron participation in reading activities, such as book talks, reading clubs, discussion groups, and written reading advisory handouts; assists in evaluating the success of these activities.
Participates in developing and implementing outreach activities, both in cooperation with the Public awareness Coordinator, and separately; assists in evaluating the success of these activities.
Provides technical support to patrons on matters related to use of TBP and NLS equipment and services, such as BARD and the DTBM. Assists with BARD registrations and other BARD administrative tasks.
Provides basic reference services, including online research, in accordance with departmental service policy.
Maintains personal service statistics and creates monthly reports of activities. Assists in developing policies and procedures for reader’s advisory services in TBP.
Recommends acquisition of materials for the Reader Services professional collection and provides input regarding the circulating collection.
Assists in orientation and training of new Reader’s Advisory Librarians.
Monitors discussion listservs and other online resources that contribute to knowledge of reader’s advisory.
Performs other duties as assigned.
Attends work regularly in accordance with agency leave and attendance policies.
Complies with all applicable agency policies and procedures, including safety, dress code, and standards of conduct.

Minimum Qualifications

Master's degree in library/information science from an ALA accredited program.
Experience working in a library or bookstore.
Experience providing service to the public.
Experience using a computer for word processing, email, spreadsheets.
Experience using a computer for database/Internet searching.

Extensive knowledge of books and general public reading interests.
Personal interest in reading and ability to discuss books effectively.
Excellent communication skills with demonstrated ability to communicate effectively, both orally and in writing.
Demonstrated ability to handle complaints and resolve problems with tact and diplomacy.
Enthusiasm and interest in promoting library service for readers with disabilities.
Hearing acuity and ability to understand speech in order to interact with co-workers and patrons by telephone.
Ability to complete job tasks accurately and neatly, with attention to detail.
Ability to manage concurrent assignments.
Ability to work in a call center environment, including ability to sit for long periods of time, to block out noise from nearby work stations, and to wear telephone headsets with earpieces and mouthpieces.
Ability to work as part of a team, including taking the lead on some team projects.

Preferred Qualifications

Work/volunteer experience or coursework in reader’s advisory, collection development, and/or reference services.
Experience working in a talking book program library, or other experience working with persons with disabilities.
Experience in a call center environment.
Experience providing technical support by telephone or email.
Experience using Microsoft Office suite in a PC environment.
Experience creating bibliographies, pathfinders, or other finding aids for library patrons.
Experience using an integrated library system (ILS) or other automated records system to update and retrieve information.
Experience creating and maintaining web pages, blogs, etc.
Experience with or knowledge of assistive technology, especially screen readers or magnifiers.
Experience writing business correspondence.
Knowledge of Spanish language (written and oral).
Ability to read Braille and/or experience producing materials in Braille.

Interview Requirements

Interviewing applicants will be required at time of interview to successfully complete an oral exercise demonstrating ability to discuss books effectively.

Other Requirements

Writing samples required.
College transcripts required.
Occasional travel may be required.
Occasional evening and Saturday work may be required.

Supervision

Reports to Manager, Reader Services; works under team leadership of the Reader Services Librarian.

 

Page last modified: March 18, 2013