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“Growing Your Best Library Team” Workshop

2015 September 22
by Katherine Adelberg

We kicked off the Growing Your Best Library Team workshop series at the Roanoke Public Library on September 18th, and we’re off to a great start!

This is the latest workshop in the Small Library Management program. Penny Miller, an HR expert, offered practical tools and examples to help participants work with staff and volunteers. Topics included:

  • Coaching – working with staff and volunteers to ensure that training “sticks”
  • Feedback – providing employees and volunteers with the information they need (and the right ratio of positive to negative comments)
  • Team building – we worked through a quick team building exercise you can take home to your library
  • Conflict management – reviewed different styles of conflict management and discussed how to use each one

Penny also took time to answer questions about situations at specific libraries.

Reviews from participants were very positive! One attendee planned to implement what they’d learned the very next day. Here’s another review:

Excellent workshop! Very helpful information, very clear and engaging speaker.

Don’t miss this workshop; see the SLM workshop registration page for more details.

Coming up soon:

  • 10/5 – Amarillo
  • 10/6 – Wolfforth
  • 10/7 – Abilene
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