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Free CE and Training This Week – March 14-18

2016 March 13
by Christina Manz

Here’s a weekly reminder of free training on the web. Confirm date and time when you pre-register, or follow the links for archive information. Webinars listed in Central Time. See the full March listing, and check the calendar to see what’s happening today.

Tuesday March 15, 2016
The Customer Service Experience in Your Library (USL)
What experiences do you want your customers to receive from your library? What experiences are customers expecting from your organization that they may or may not be receiving? This interactive and informative webinar takes library professionals into the “experience economy” by exploring the “yes” and “no” experiences that both the internal and external customers want and expect when they choose to utilize their library’s products and services. Participants will also receive the Low and No Cost Customer Service Improvements Handout with 40+ ideas to improve the Customer Service Experience in your library!
Time: 11-12:00 p.m.

Get More Graphic: New Titles for Your Graphic Novels Shelves (Booklist)
Are your graphic novel offerings looking a little sparse? In this free, hour-long program, join representatives from DC, Random House Publishing, and VIZ media as they discuss upcoming comics, graphic novels, and manga to enliven this increasingly popular section of the library. Moderated by Booklist’s Books for Youth senior editor Sarah Hunter.
Time: 1-2:00 p.m.

Purposeful Innovation: Idea Management for Libraries (WebJunction)
Sooner or later, all libraries need to realign or reinvent services and workflows to respond to shifting community needs, but there’s often a disconnect between ideas generated by staff on the front lines and the decisions made by management. Sno-Isle Libraries realized that building a collaborative, transparent framework to support workflows, change, ideas and community engagement is essential to creating a culture of purposeful innovation. During this webinar, you’ll gain a clear understanding of the “what” and “why” of idea management, hear lessons learned, and leave with tools to empower staff to lead from any position by sharing their ideas.
Time: 2-3:00 p.m.

Wednesday March 16, 2016
Organizational Learning, Employee Development and Career Progression (AMA)
Competing priorities, limited resources and an employee profile that covers such a broad span of generations, cultures and expectations, how can one possibly come up with a learning and development framework that addresses so many variables and mitigating factors? In this program, we’ll delve into different training and development approaches implemented by  top performing companies in order to maximize talent effectiveness in their organizations.
Time: 11-12:00 p.m.

The Art of Narrating an Audie Award Nominated Audiobook (LJ)
While the Oscars, Grammys and Tony Awards enjoy widespread popularity among the general public, few outside the audiobook industry are as familiar with the Audies. And even fewer understand what constitutes an Audie Award–winning audiobook. On March 16, you can join a panel of Audie-nominated narrators for what promises to be a lively discussion about the process for creating an award-winning recording. The narrators will also speculate on who might win the awards in May and look back on past winners to determine how those audiobooks have stood the test of time. Panelists will also take questions from the audience, time permitting.
Time: 2-3:00 p.m.

Privacy in the Digital Age – 1 of 3 (Library 2.0)
In this focused conversation, we will address the roles and responsibilities of libraries regarding the protections of intellectual freedom, privacy, free speech, information access, and freedom of the press. Are these still core values of the library profession, and if so, how are libraries and librarians responding to the increasing complexities of data tracking and desires for data-informed services and marketing?
Time: 2-5:00 p.m.

Minecraft and Immersive Learning Environments for School Librarians (AASL)
Gamification, particularly Minecraft, has been a hot topic for librarians and educators recently. This webinar presents an overview of current virtual worlds and how librarians are using them and shares potential future opportunities with virtual reality systems in the near future. Dr. Valerie Hill has worked with 5th graders who designed and built a Minecraft Digital Citizenship Game to promote information literacy. Beth S. O’Connell has worked in several virtual worlds to share immersive learning experiences, such as virtual field trips.
Time: 6-7:00 p.m.

Thursday March 17, 2016
MyStorybook: Create, Illustrate & Publish (AASL)
During this webinar, Russell Hoy and Karrin Huynh will walk viewers through the in’s and out’s of MyStorybook, demonstrating how to create your own online storybook. By exploring books made by students around the globe, Russell and Karrin will show viewers how MyStorybook can be used in classrooms to promote creativity and literacy in a fun and engaging way.
Time: 6-7:00 p.m.

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