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Free CE and Training This Week – March 21-25

2016 March 20
by Christina Manz

Here’s a weekly reminder of free training on the web. Confirm date and time when you pre-register, or follow the links for archive information. Webinars listed in Central Time. See the full March listing, and check the calendar to see what’s happening today.

Tuesday March 22, 2016
Library Outreach to the Business Community (TSLAC)
The success of local small business owners and entrepreneurs is key to a healthy community. This webinar will be a discussion of the different ways to reach out to the local business community, as well as ways to provide services and programming that may be appealing to small business owners. Maximizing resources with other local agencies in successful partnerships will also be a topic of discussion. This webinar will be presented by Kerry Montz, Assistant Branch Manager and Business Outreach Librarian at the Denton Public Library in Denton, Texas.
Time: 10-11:00 p.m.

Handling Angry Customers With Tact and Skill (USL)
This webinar gives attendees information and techniques to help them handle angry, unreasonable, and otherwise difficult customers without feeling personally attacked or reacting with anger and defensiveness. Participants will learn and begin to master using the E+R=O technique to reduce stress and improve their response to situations they can or cannot control, three powerful techniques for not taking things the angry customers says or does personally, techniques to use to find the gift in angry customer situations, the one “magical” question to ask when they feel attacked by an angry customer to help move the situation toward a resolution, and when to handle an angry customers with emotional responses and when to use logical responses.
Time: 11-12:00 p.m.

The Scoop on Series Nonfiction: New Titles for Spring 2016 (Booklist)
A continuation of our popular series of webinars on series nonfiction for youth featuring presentations from five publishers in the field: DK Publishing, Enslow Publishing, Lerner Publishing Group, Rosen Publishing, and Scholastic Library Publishing. Moderated by Booklist’s Book for Youth editor Daniel Kraus.
Time: 1-2:00 p.m.

Bon Appetit! Spring Books on Food, Drink, and More! (LJ)
From cheese, wine, and beer to the remarkable benefits of whole foods and easy DIY healthful living, there’s a little something for everyone’s tastes in this year’s upcoming webcast on books all about food, drink, and more. We’ll tackle some of the basics, such as simple dinner and dessert ideas from Six Sisters’ Stuff, as well as the art of natural cheese making, how to home brew your own mead, wild fermentation, and, of course, new recipes for eating well and keeping off the weight.
Time: 2-3:00 p.m.

Wednesday March 23, 2016
Beyond the CMS: From Darienlibrary.tv to SOPAC3, New Technologies at Work (NCompass Live)
Much has changed in the world of web design and development in the last 8 years. This session will focus on some of the many new web tools and frameworks that have emerged as de-facto standards among web professionals. Darien Library has embraced a number of these new technologies and is using them to design a suite of applications which will serve as the pillars of the patron digital experience. John Blyberg, Assistant Director for Innovation and UX at Darien Library (Darien, CT), will explain what those technologies are and show example of what they have done with them.
Time: 10-11:00 a.m.

“Mix It Up”: Spaces, Programs and Outreach that Engage Teens (Demco)
Libraries across the country are looking at what they need to do to provide services and spaces to keep their teens engaged. San Francisco Public Library noticed several years ago that they were seeing fewer teens in their libraries and wanted to do something about it. That began a 3 year journey to develop what is now known as “The Mix”. Cathy Cormier, manager of The Mix will discuss their experience and how they were able to engage their youth and truly make this a community project. While the physical location for The Mix is located at the Central Library they have also taken their programing approach to all 27 of their branch libraries through The Mix on the Move showing that the idea can be scaled to libraries of all sizes. Regardless of the size of your library, you will find helpful tips and concepts that you can use.
Time: 1-2:00 p.m.

Digital Literacy Training Tutorials for Libraries (TechSoup)
Libraries are an integral part of digital inclusion and technology training in communities across the United States. GCFLearnFree.org and DigitalLearn.org are two resources that provide free digital literacy and technology training tutorials that can be used by library staff to assist patrons. Come to this free webinar to learn what these sites have to offer, and to gain ideas for integrating these resources into library services and programming.
Time: 1-2:00 p.m.

Thursday March 24, 2016
Choose Privacy Week 2016: Raising Privacy Awareness in Your Library and in Your Community (ALA)
A planning and programming webinar hosted by American Library Association’s Office for Intellectual Freedom (OIF) and IFC Privacy Subcommittee, featuring speakers Erin Berman, MIchael Zimmer, and Jamie LaRue. If you’re interested in viewing the free recording of the webinar after the live event, please check the box at the end and a link will be emailed to you separately.
Time: 11-12:00 p.m.

Using Data to Make Smart Decisions (idealware)
Instinct can be a good tiebreaker, but when it comes to making smart decisions, it’s better to trust the data than just your gut. During this hour-long webinar we’ll offer practical tips for how to incorporate data into your current decision-making processes and encourage staff members to factor data into their everyday work.
Time: 11-12:00 p.m.

Transforming Into a Family Place Library (TSLAC)
Texas librarians who attended the Family Place Libraries Training Institute will discuss the development of their programs and the transformations of their children’s spaces into family friendly play environments for children birth to three that encourage development of the five early literacy practices.
Time: 2-3:00 p.m.

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One Response leave one →
  1. Linda Chapman permalink
    March 22, 2016

    The free CE and training is very good for me to online training for webinars in March.

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