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Free CE and Training This Week – April 10-15

2017 April 9
by Christina Manz

Our weekly listing of free training online and free Texas workshops is updated as new events are added – throughout the week! See what’s happening on the CE calendar. Confirm the date and time when you register, or follow links for archive information. Events listed in Central Time.

Monday April 10, 2017
Revolutionizing Customer Service (Harvard Business Review)
Every organization wants to raise its level of customer service. The question is how to do it. Customer service experts Jochen Wirtz and Ron Kaufman—who are researchers, consultants, and authors—recommend revolutionizing customer service by jettisoning several conventional practices and engaging in deep cultural changes.
Time: 11-12:00 p.m.

Tuesday April 11, 2017
Fundraising 101: The Campaign Feasibility Assessment – Can You Do it on Your Own? (Charity How To)
First and foremost, the campaign feasibility assessment remains a powerful tool in nonprofit fundraising. The process helps you assess the potential success of the campaign before you invest time and resources–human and financial–into the effort. Join Heather to learn the basics of the campaign feasibility assessment and how you can assess whether you can complete it on your own or need to hire a development consultant.
Time: 12-1:00 p.m.

Nonprofit 911: The Anatomy of a Major Gift Ask (Network for Good)
Want a foolproof blueprint for asking for major gifts? Join us for this webinar and learn how to prepare, practice, and perfect your pitch. We’ll talk about common mistakes that come from inadequate preparation, and give you the inspiration and information you need to make your donors an offer they can’t refuse.
Time: 12-1:00 p.m.

Middle-Grade Reading, Spring 2017 (Booklist)
There’s nothing like middle-grade reading to light up a student’s imagination and pave the way for a life of reading. In this free, one-hour webinar you’ll hear about upcoming middle-grade titles, perfect for grades 3—8, from Macmillan Children’s Publishing, Bloomsbury, Houghton Mifflin Harcourt, Disney Book Group, and Albert Whitman & Company. Moderated by Books for Youth associate editor, Maggie Reagan.
Time: 1-2:00 p.m.

Bozarthzone! Turning Stress into Power (Insync)
Managing stress effectively has less to do with managing external events – things you can’t control – and more to do with better managing yourself. This session focuses on strategies for taking charge of your own responses to stress and turning them to more productive reactions and behaviors. Audience: All staff.
Time: 1-2:00 p.m.

Accreditation Status and Planning (ASAP) Report for the Texas Public Libraries Annual Report (TSLAC)
Texas public libraries complete the Public Libraries Annual Report each year. Once your library’s report is submitted, staff at TSLAC complete an analysis of the data for any potential errors or accreditation issues. You are then sent the ASAP (Accreditation Status and Planning) report, which outlines the accreditation issues, possible calculation errors, and any requests for clarification. Learn how to quickly determine whether the library’s report needs amending or if your library may have an accreditation issue. You will also learn how to use the workbook to assist you in planning for the next year’s report. This webinar will be presented by Valicia Greenwood, Library Statistics Specialist for the Texas State Library and Archives Commission.
Time: 2-3:00 p.m.

Sleeper Hits for Summer 2017 (Library Journal)
You may already know the biggest titles for coming months, the books that are best sellers before their official publication date. But what about sleeper hits, those great discoveries that librarians will want to have, though they might not know it yet? This webcast introduces you to such titles and offers recommendations from leading publishers.
Time: 2-3:00 p.m.

Wednesday April 12, 2017
Building a Digital Image Collection With Flickr: A Low (Or No) Cost Way to Share Your Digital Assets
(Nebraska Library Commission)
Libraries have many options of services to store and share digital assets, including many from library automation vendors. Instead of looking at library vendors, one option is to use a photo sharing resource such as Flickr (from From a very active Flickr user, this presentation will showcase how you can use this free resource to promote, organize and share your digital assets. Of particular note is using Flickr groups and tagging to make items from your collection accessible and findable by community residents as well as people all over the world.
Time: 10-11:00 a.m.

Managing Culture and Diversity in the Global Workplace (American Management Association)
In this webcast, we’ll explore some of these challenges and opportunities and illuminate how cultures that embrace diversity and inclusiveness can yield fiscal benefits having a direct impact on the bottom line.
Time: 11-12:00 p.m.

PubMed for Librarians: Using Evidence-Based Search Features (National Network of Libraries of Medicine)
Explore MeSH vocabulary and PubMed features that facilitate finding evidence from research. This is a synchronous online session that includes hands-on exercises. The class will explore Medical Subject Headings (MeSH) used for indexing study design and how they work in PubMed, introduce 3 PubMed products that facilitate evidence based searching, and demonstrate how to customize My NCBI Filters to quickly locate specific publication types.
Time: 12-1:00 p.m.

Fuel Yourself to Fulfill Your Mission: Self-Care Tips for Social Impact Leaders (4Good)
With so much at stake for your clients, for your organization, for your cause— it can be easy to overlook your needs! Yet, the constant state of stress and overwhelm is sapping your energy. If you’re not practicing self-care, it not only affects your health but jeopardizes your ability to fulfill your core mission. You have a mission that needs to be nurtured; so you need to nurture yourself.In this session, Stress & Resiliency Coach Colette Ellis will guide you to uncover new ways to quiet your mind, rejuvenate, and find respite.
Time: 12-1:00 p.m.

Introduction to Legal Issues in Collections Management (Connecting to Collections Care)
This Legal Issues Webinar Series is concerned with the legal and ethical aspects of managing collections. This, the first webinar of the series, will provide an introduction to the series and an overview of US and international laws and regulations that affect the acquisition, import, export, ownership, possession, and exhibition of objects and specimens, including wildlife laws and regulations that may affect artifacts or art objects. The second webinar (April 19) in the series will be concerned with ethical issues in collections management. The third webinar (May 17) will address the disposal of deaccessioned objects.
Time: 1-2:00 p.m.

Planning for and Managing Storage for Digital Collections (Federal Depository Library Program)
Are you creating digitized or harvested digital content collections? How do you evaluate the digital storage you have? This webinar will look at various digital preservation infrastructure requirements, assess risks for digital storage media, and discuss cost-effective ways to plan and develop secure storage for digital assets.
Time: 1-2:00 p.m.

Brand Architecture: Rethinking How You Connect the Dots of Your Programs (GuideStar)
Join us for an interactive webinar in collaboration with Sarah Durham, CEO of Big Duck, where we’ll define brand architecture and share insight for organizing your brand and expressing it in a clear, holistic way that your audiences understand–programs and all.
Time: 1-2:00 p.m.

Build an Engagement Plan for Successful Outreach (North Carolina Library Association)
Outreach is critical for engaging with those who need our library services, especially when they are under-prepared or a member of a student population with unique needs. Making these connections doesn’t magically happen but requires thoughtful consideration and planning! This webinar will guide you through the process of creating an engagement plan that strategically improves and invigorates your current outreach and campus collaborations. We will discuss several stages of creating an engagement plan, from the initial stage of identifying student populations with whom to connect through the final stage of impact assessment. Engagement plans are living documents that build on initial research and investigation, work through action steps necessary to achieve your outreach goals, and assess impact with new and existing data.
Time: 1-2:00 p.m.

Engage Constituents with Your Website (Firespring)
Everything you do as a nonprofit organization leads people back to your website. It is the center of your marketing universe and the home base of your brand. Does your website captivate and engage people or is it merely an online brochure with a few photos and a mission statement? In this session, we will share more than a decade of focus group research that reveals proven methods for creating engaging websites.
Time: 1:30-2:30 p.m.

Informational Books for Storytime (Infopeople)
In recent years, the number of simple informational books being published has increased. Storytimes offer a great opportunity to show parents and caregivers that these are great books to read aloud to children, and not just for homework.
Time: 2-3:00 p.m.

Thursday April 13, 2017
The Inclusive Library – Providing Service to Your Refugee and Immigrant Communities
“Museums, libraries and archives can best serve the public by making their programs and facilities as broadly accessible as possible.  This means thinking expansively about how to be widely-inclusive, welcoming, and collaborative.” – The Institute of Museum and Library Services. The Inclusive Library series of five webinars was developed to meet the agency’s goal of ensuring that all Texans receive responsive library services, including Texans from traditionally marginalized populations. This webinar, the third in the series, will provide practical information and resources for librarians on providing better service to immigrants and refugees in your community. Attendees are asked to submit questions you might have about how your library can serve better immigrants and refugees by Thursday, April 6, 2017 to (please use the subject line: “immigrants”). Diana Miranda-Murillo from the Austin Public Library will answer your questions on April 13th from 10 to 11 am. Diana has been involved with developing programs or services for immigrants at the Austin Public Library for the last 12 years.
Time: 10-11:00 a.m.

Inside Innovation Funding: Exploring Philanthropy at the Intersection of Problem-Solving, Technology and Design (GrantSpace)
Increasingly funders are experimenting with innovation funding, but how are they defining innovation, and what can we learn from approaches that are working? Building on Foundation Center’s recent GrantCraft and Glasspockets blog series, funders will explain how they are applying and adapting strategies from the tech sector to strengthen and scale social sector endeavors. Topics covered will include competition grantmaking, accelerator programs, capacity building, and efforts to create a diverse and inclusive social innovation sector.
Time: 12:30-2:00 p.m.

Is Your Agency Blind to Cyber Risks? (GovLoop)
Join us as government experts discuss the need for comprehensive, actionable data that will transition agencies from reactive to proactive cybersecurity postures.
Time: 1:00-2:00 p.m.

Friday April 14, 2017
Crisis in the Library: Are You Prepared?
(Colorado Virtual Library)
This webinar is for the library workforce with ten simple steps to take to be aware of potential hazards and serve as a guide to actions needed to be ready for any disaster affecting the library! Participants will be shown the tools to assess risk, identify core services and resources at the library and what can be included in a one page disaster plan.
Time: 2:00-3:00 p.m.

Saturday April 15, 2017
Google Training: Learn How to Use Collaborative Google Tools Step-by-Step
If you want to learn how to use more Google apps in your classroom then this event is perfect for you! We’ll provide you with real-world ways to use Google Tools with your students.
Time: 9-2:30 p.m.

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