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Teaching Technology in Public Libraries @ Seguin Public Library: A Workshop Dispatch

2017 October 19
by Cindy Fisher

Last Thursday, October 12th was the first in a new series of technology-centered workshops called Teaching Technology in Public Libraries. This workshop focuses on helping library staff become more confident in teaching technology to patrons and we had a really excellent and participatory group! Many many thanks to the staff at Seguin Public Library for hosting us; it was truly an inspiring space to spend the day. The photos above are from our library tour and hands-on play with different kinds of patron technology. These two activities are also built into each Teaching Technology workshop.

While teaching in a classroom is often the first scenario we think of when we think about teaching, as library staff we teach technology to patrons at the reference desk, at public computers, on patron’s own devices like e-readers, tablets, and laptops, and during programs in alternative spaces like a Maker/Tinker lab or bookmobiles – really, the possibilities are endless!  So how do you prepare yourself for the unexpected questions that arise from helping patrons with technology? Practice and resource sharing, of course! One way to do that is to attend our Teaching Technology in Public Libraries workshop.

This full day workshop provides lots of interaction for attendees to share their own tips, tricks, ideas, and technology success and hiccups while also learning:

  • How to answer technology questions using the same techniques as  answering reference questions
  • How to help patrons become self-directed learners using readily available free online resources and tutorials
  • how to become a more confident technology teacher, no matter your background or expertise

Here are also some of the ideas and issues that we discussed as a group, which were all sources from questions from workshop participants:

  • How do I improve my relationship with the IT department?
  • How do I find outside IT support for issues outside of the library’s expertise?
  • How do I help young adults understand that the library is more than just books?
  • Should I lend mobile WiFi hotspots to my patrons?
  • How to increase attendance at library computer classes?

If this sounds like something you’d like to be attend and be a part of, make sure you register today! We currently have the following dates scheduled and we are still finalizing dates and locations for: Mount Pleasant area, Diboll area, and Portland/Houston area.


  • Thurs. November 16 @  Wichita Falls Public Library, Wichita Falls
  • Mon.   November 27th @ Nueces County Keach Family Library, Robstown
  • Tues.   November 28th @ Mc Allen Public Library, Mc Allen


  • Wed.   January 24th @ Tom Green County Library, San Angelo
  • Fri.      January 26th @ Jeff Davis County Library, Fort Davis
  • Mon.   February 5th  @ Denton Public Library, Northland Branch, Denton
  • Thurs. February 22nd @ El Progreso Memorial Library, Uvalde
  • Tues.   April 24th @ Canyon Area Library, Canyon
  • April 2018 @ Centennial Library, Midland (date tbd)



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