Frequently Asked Questions

What do I do if the CD isn't responding or is responding very slowly?

In cases where the CD-ROM isn't responding, try restarting your computer to maximize your available memory resources.

How can I print the entire manual?

The entire, print-friendly version of the manual is provided as a PDF file (32.25 MB).

How can I print just the section I need?

You can either print chapters from the CD-ROM (for instance, by opening the Bilingual Programs chapter and selecting File>Print) or you can select the pages you wish to print from the PDF version of the manual located here (32.25 MB).

You can also highlight the text you are interested in printing and copy and paste the text from the CD-ROM into a notepad, wordpad, or word processing document, thereby creating a personalized document with exactly the information you need.

How can I search the manual?

If you open the PDF version of the manual in Acrobat Reader, you can do a text search by going to the Edit menu and selecting Find, then typing in the word(s) you're searching for and selecting the Find button. Also, there is a detailed, section-by-section Table of Contents consisting of hyperlinks to each section.

Where can I download Adobe Acrobat Reader?

If your computer does not have the free Adobe Acrobat Reader installed (required to read these documents), it can be downloaded at

Can I save the PDF files to my hard drive?

Yes. If you wish to save the files to your hard drive, you simply go to file>save a copy and save it to your computer. Please make note of where on your hard drive you are saving the files, so you can access them later.

Where can I find the clip art?

You may access links to separate interfaces for both black/white and color clip art from which individual pieces of clip art can be downloaded or printed:

Where can I find the craft illustrations?

Individual craft illustrations are available via links within the programs.

Can I copy the CD?

Yes. You can copy the entire manual to your computer's hard drive by dragging the main manual page onto your desktop or other location. The rest of the manual files will be copied with it automatically. If you have a CD burner, you can also make extra copies of the CD for your library's use. For more information on copying files from a CD, see How to Copy a File From a Floppy Disk or CD.

Page last modified: August 25, 2011