PART I: SECONDARY DATA REPORT

IV. TECHNICAL ASSISTANCE NEGOTIATED GRANTS

The Technical Assistance Negotiated Grants (TANG) program was begun in FY 1999 to enable library staff to make better use of technology in their libraries. TANG funds were provided to the individual library systems ranging from $12,719 (TTPLS) to $99,999 (NETLS). Total funding ranged from $500,839 in FY1999to $618,988 in FY 2000 and $596,274 in FY 2001. Average funding in FY 1999 was $50,000; it increased to nearly $62,000 in FY 2000, and decreased to about $60,000 in FY 2001. Funding to individual Library Systems was based on amount requested and negotiated. TANG funding increased during the three years for six of the Library Systems, was uneven for two of the Library Systems, and actually decreased for two of the Library Systems.

Table IV.1

Library Systems

1999

2000

2001

Big Country Library System (BCLS)

$ 48,038

$ 52,112

$ 53,873

Texas Panhandle Library System (TPLS)

$ 43,469

$ 36,450

$ 27,511

Central Texas Library System (CTLS)

$ 75,289

$ 84,397

$ 73,000

South Texas library System (STLS)

$ 25,515

$ 55,000

$ 61,385

Texas Trans-Pecos Library System (TTPLS)

$ 12,719

$ 52,012

$ 52,041

North Texas Regional Library System (NTRLS)

$ 63,646

$ 69,000

$ 75,000

Northeast Texas Library System (NETLS)

$ 99,999

$ 71,934

$ 54,031

Houston Area Library System (HALS)

$ 22,100

$ 60,000

$ 60,000

West Texas Library System (WTLS)

$ 54,378

$ 74,997

$ 74,452

Alamo Area Library System (AALS)

$ 55,686

$ 63,086

$ 64,981

Mean TANG funding

$ 50,008

$ 61,899

$ 59,627

Total Funding

$500,839

$618,988

$596,274

1. Use of TANG Funds

All 10 regional Texas Library Systems participated in the grant. Library Systems used TANG funds to provide technological aid to their member public libraries. Grant funds were used for personnel, equipment, supplies, telecommunications, travel, and professional services. Most Systems chose to hire a technical support staff person to provide consultations, training and needs assessment.

Table IV.2

Library Systems

1999

2000

2001

BCLS

  • Hire a technician
  • Purchase equipment
  • Training materials
  • Travel to libraries
  • Hire a technician
  • Travel to libraries
  • Train and assist member library staff.
  • Technician's salary.

TPLS

  • Hire a technician
  • Travel to libraries
  • Training
  • Train library staff in troubleshooting and computer maintenance
  • Funds for emergency technical assistance

Provide technical training workshops, instructional materials, security software updates.

CTLS

  • Hire a technician
  • Purchase equipment
  • Travel to libraries
  • Training
  • Train library staff Travel to libraries
  • Supplies for training
  • Train and assist member libraries.
  • Technician's salary.

STLS

Technical training materials

  • Hire a technician
  • Travel to libraries
  • Supplies for training
  • Funds for specialists
  • Funds for emergency technical assistance
  • Train and assist member libraries.
  • Technician's salary.

TTPLS

  • Provide computer tool kits and cleaning kits to libraries.
  • Office and equipment for technician
  • Hire a technician
  • Travel to libraries
  • Supplies for training
  • Equipment for technician
  • Train and assist member libraries.
  • Technician's salary.

NTRLS

  • Hire a technician
  • Contract for additional expertise for large libraries
  • Technician salary
  • Travel to libraries
  • Funds for specialists
  • Training
  • Train and assist member libraries.
  • Fund contractual technical assistance for larger libraries and more complex projects.

NETLS

Intensive PC training and materials for staff

Training

  • Train and assist member libraries.
  • Technician's salary.

HALS

  • Technical training
  • Instructional materials

Training

  • Fund contractual technical assistance.
  • Fund development of a comprehensive training plan and materials to be implemented system-wide.
  • Fund contractual technical consultants for larger projects.

WTLS

  • Hire a technician
  • Purchase equipment
  • Technician salary
  • Travel to libraries
  • Train and assist member libraries.
  • Technician's salary.

AALS

  • Technical training
  • Materials
  • Training
  • Technical assistance
  • Train and assist member libraries.
  • Technician's salary.

2. TANG Activities

TANG uses three performance measures:

  • Number of library staff assisted, including professional staff, technical staff, volunteers, and community members who help provide technical services to the library.
  • Number of library staff trained, including professional staff, technical staff, volunteers, and community members who help provide technical services to the library.
  • Number of instructional materials provided, including all materials purchased for libraries or for the System office, and substantive materials provided to libraries and library staff such as manuals or workshop packets.

The setting of targets by Library Systems was inconsistent from year to year in the three performance measurement areas. The extent to which Library Systems met, failed to meet, or exceeded their targets was also inconsistent throughout the three years, as shown in the following tables. Some Library Systems experienced difficulty in hiring or retaining qualified technicians. This affected their ability to provide technology-related training and assistance to their member libraries.

Table IV.3


FY1999

Library Systems

Library Staff Assisted

Library Staff Trained

Instructional Materials Provided

Target

Actual

% of Target

Target

Actual

% of Target

Target

Actual

% of Target

BCLS

240

68

28.3%

60

4

6.7%

600

526

87.7%

TPLS

551

0

0.0%

335

0

0.0%

120

0

0.0%

CTLS

400

838

209.5%

200

158

79.0%

200

232

116.0%

STLS

244

244

100.0%

--

--

--

100

100

100.0%

TTPLS

252

0

0.0%

8

0

0.0%

262

0

0.0%

NTRLS

420

134

32.0%

70

17

24.0%

800

0

0.0%

NETLS

50

94

188.0%

65

94

145.0%

200

282

141.0%

HALS

750

0

0.0%

14

17

121.0%

150

585

390.0%

WTLS

150

0

0.0%

150

0

0.0%

165

0

0.0%

AALS

419

419

100.0%

--

--

--

419

419

100.0%




Table IV.4


FY2000

Library Systems

Library Staff Assisted

Library Staff Trained

Instructional Materials Provided

Target

Actual

% of Target

Target

Actual

% of Target

Target

Actual

% of Target

BCLS

420

48

11.4%

60

0

0.0%

600

21

3.5%

TPLS

311

697

224.0%

181

160

88.0%

311

440

141.0%

CTLS

600

2137

356.0%

80

73

91.0%

100

117

117.0%

STLS

180

0

0.0%

140

0

0.0%

61

0

0.0%

TTPLS

252

0

0.0%

8

0

0.0%

262

0

0.0%

NTRLS

2030

1906

93.9%

470

352

74.9%

1080

1951

180.6%

NETLS

0

0

0.0%

134

123

92.0%

134

123

92.0%

HALS

400

0

0.0%

40

76

190.0%

50

380.5

761.0%

WTLS

300

607

202.0%

300

24

8.0%

330

0

0.0%

AALS

419

419

100.0%

--

--

--

419

419

100.0%




Table IV.5


FY2001

Library Systems

Library Staff Assisted

Library Staff Trained

Instructional Materials Provided

Target

Actual

% of Target

Target

Actual

% of Target

Target

Actual

% of Target

BCLS

210

418

199.0%

60

93

155.0%

300

402

134.0%

TPLS

240

490

204.0%

240

278

116.0%

840

1183

141.0%

CTLS

800

946

118.0%

80

102

128.0%

400

589

147.0%

STLS

260

702

270.0%

108

8

7.4%

432

28

6.5%

TTPLS

270

401

148.5%

8

55

687.5%

274

138

50.4%

NTRLS

2336

2091

90.0%

108

295

273.0%

1860

1648

89.0%

NETLS

500

334

67.0%

500

107

21.0%

225

499

222.0%

HALS

--

--

--

40

82

205.0%

100

84

84.0%

WTLS

625

786

126.0%

68

177

260.0%

680

175

26.0%

AALS

769

280

36.0%

106

72

67.0%

194

305

156.0%

It is unclear from the analysis of the data reported by Library Systems over the 1999-2001 period, how Library Systems set targets in any of the measurement areas and why they failed to achieve or exceeded their targets. It is also unclear how they used data on their performance in Year 1 of the TANG grant in setting targets in the following years. For example, some Systems held the target constant over the three years while others increased the targets significantly in Year 3 from the Year 1 target and yet other Systems decreased the targets or varied the targets up and down. Some of the variation in targets set from one year to the next may be associated with variations in the use of TANG funds between years.

Table IV.6


FY1999-2001 Targets

Library Systems

Library Staff Assisted

Library Staff Trained

Instructional Materials Provided

Target 1999

Target 2000

Target 2001

Target 1999

Target 2000

Target 2001

Target 1999

Target 2000

Target 2001

BCLS

240

420

210

60

60

60

600

600

300

TPLS

551

311

240

335

181

240

120

311

840

CTLS

400

600

800

200

80

80

200

100

400

STLS

244

180

260

--

140

108

100

61

432

TTPLS

252

252

270

8

8

8

262

262

274

NTRLS

420

 

2336

70

 

108

800

 

1860

NETLS

50

0

500

65

134

500

200

134

225

HALS

750

400

--

14

40

40

150

50

100

WTLS

150

300

625

150

300

68

165

330

680

AALS

419

419

769

--

--

106

419

419

194

Setting targets also appeared to be unrelated to the extent to which Library Systems managed to meet their target during each of the three years under review. As seen in the table below, percent of targets achieved varied greatly from year to year within the three areas of performance, but the variance was not consistent and did not follow any patterns.

Table IV.7


FY1999-2001 Percent of Target Met

Library Systems

Library Staff Assisted

Library Staff Trained

Instructional Materials Provided

% of Target Met 1999

% of Target Met 2000

% of Target Met 2001

% of Target Met 1999

% of Target Met 2000

% of Target Met 2001

% of Target Met 1999

% of Target Met 2000

% of Target Met 2001

BCLS

28.3%

11.4%

199.0%

6.7%

0.0%

155.0%

87.7%

3.5%

134.0%

TPLS

0.0%

224.0%

204.0%

0.0%

88.0%

116.0%

0.0%

141.0%

141.0%

CTLS

209.5%

356.0%

118.0%

79.0%

91.0%

128.0%

116.0%

117.0%

147.0%

STLS

100.0%

0.0%

270.0%

--

0.0%

7.4%

100.0%

0.0%

6.5%

TTPLS

0.0%

0.0%

148.5%

0.0%

0.0%

687.5%

0.0%

0.0%

50.4%

NTRLS

32.0%

 

90.0%

24.0%

 

273.0%

0.0%

 

89.0%

NETLS

188.0%

0.0%

67.0%

145.0%

92.0%

21.0%

141.0%

92.0%

222.0%

HALS

0.0%

0.0%

--

121.0%

190.0%

205.0%

390.0%

761.0%

84.0%

WTLS

0.0%

202.0%

126.0%

0.0%

8.0%

260.0%

0.0%

0.0%

26.0%

AALS

100.0%

100.0%

36.0%

--

--

67.0%

100.0%

100.0%

156.0%

Similarly, Library Systems did not appear to have taken into consideration the target they set and their actual performance in one year in setting targets for the following year. The data analysis indicates that target setting was done independently from year to year with little consideration to actual performance.

Table IV.8


FY1999-2001 Performance

Library Systems

Library Staff Trained 1999

Library Staff Trained 2000

Library Staff Trained 2001

Target

Actual

% of Target

Target

Actual

% of Target

Target

Actual

% of Target

BCLS

60

4

6.7%

60

0

0.0%

60

93

155.0%

TPLS

335

0

0.0%

181

160

88.0%

240

278

116.0%

CTLS

200

158

79.0%

80

73

91.0%

80

102

128.0%

STLS

--

--

--

140

0

0.0%

108

8

7.4%

TTPLS

8

0

0.0%

8

0

0.0%

8

55

687.5%

NTRLS

70

17

24.0%

 

 

 

108

295

273.0%

NETLS

65

94

145.0%

134

123

92.0%

500

107

21.0%

HALS

14

17

121.0%

40

76

190.0%

40

82

205.0%

WTLS

150

0

0.0%

300

24

8.0%

68

177

260.0%

AALS

--

--

--

--

--

--

106

72

67.0%

The data that Library Systems reported to TSLAC with regard to number of trained staff do not indicate how many people have actually been trained or the specific levels of training they received. These data also do not identify the number and percent of member libraries which have staff who received "basic" and "advanced" training. Hence, these data do not help TSLAC determine the percent of the member libraries that have in-house staff with specific levels of technology-related skills.

Finally, the data that Library Systems provided to TSLAC on the TANG funding did not have any impact measures. Impact measures for this grant may include:

  • Unduplicative number and percent of member libraries whose staff received "basic" training.
  • Unduplicative number and percent of member libraries whose staff received "advanced training.
  • Reduction in number of calls to the Library System for assistance with "basic" technology problems.
  • Number of calls to Library System on more advanced issues.
  • Number of member library staff receiving more advanced technology training.
  • Extent to which member libraries are able to trouble-shoot.
  • Extent to which member libraries have become more self-sufficient.
  • Patron use of technology.

Part One, Section Three | Part One, Section Five

Page last modified: March 2, 2011