PART II: SURVEY REPORT

APPENDIX E: TECHNICAL ASSISTANCE NEGOTIATED GRANT (TANG) - LIBRARIES' OPERATING EXPENDITURES ANALYSIS

Regardless of the size of their operating expenditures, 87 to 91 percent of the libraries reported that they received technology-related training, consulting or assistance from their Library System. However, a larger percent of libraries with medium operating expenditures received such assistance.

Table E.1

Staff Received Technology-related Training, Consulting or Assistance from Respective Library System Since 1998-99

Operating Expenditures*

Small


(N=130)

Medium


(N=147)

Large


(N=140)

#

%

#

%

#

%

Yes

115

88.5%

134

91.2%

122

87.1%

No

15

11.5%

13

8.8%

18

12.9%

* Small operating expenditures were defined as less than $50,000; medium size operating expenditures were $50,000-$150,000; large operating expenditures were more than $150,000.

More libraries with small (65 percent) and medium (62 percent) operating expenditures than libraries with large operating expenditures (51 percent) regarded the technology-related training, consulting and assistance they received to be "very helpful."

Table E.2

Helpfulness of Technology-related Training, Consulting or Assistance Staff Received from Respective Library System Since 1998-99, by Operating Expenditures

Small


(N=114)

Medium


(N=133)

Large


(N=123)

#

%

#

%

#

%

Very helpful

74

64.9%

82

61.7%

63

51.2%

Helpful

29

25.4%

34

25.6%

36

29.3%

Moderately helpful

9

7.9%

13

9.8%

22

17.9%

Of little help

1

0.9%

2

1.5%

1

0.8%

Not at all helpful

--

--

1

0.8%

1

0.8%

Unsure

1

0.9%

1

0.8%

1

0.8%

Mean*

1.44

 

1.53

 

1.71

 

* Means were calculated on a 5-point scale where "1" refers to "very helpful" and "5" refers to "not at all helpful."

Figure E.1

Graph of Helpfulness of Technology-Related Training, Consulting or Assistance Staff Received from Respective Library System since 1998-1999 vs. Operating Expenditures. See long description.

A larger percent of libraries with small operating expenditures than libraries with medium or large operating expenditures appreciated the following aspects of the training, consulting, and assistance they received. Libraries with small operating expenditures were considerably more appreciative of having training on-site, having access to a 1-800 line for technical support, and having access to follow-up training as needed.

Table E.3

Library Staff Liked Best About Technology-related Training, Consulting or Assistance Library System Provided

Operating Expenditures

Small


(N=115)

Medium


(N=133)

Large


(N=119)

#

%

#

%

#

%

Technician's experience and knowledge

100

87.0%

109

82.0%

83

69.7%

Technician has experience in working with libraries

82

71.3%

85

63.9%

73

61.3%

Training was tailored to the level of knowledge/skills of staff

80

69.6%

89

66.9%

71

59.7%

Training was hands-on

95

82.6%

111

83.5%

90

75.6%

Technician provided training on-site

55

47.8%

47

35.3%

39

32.8%

Technician provided follow-up training where needed

36

31.3%

34

25.6%

24

20.2%

Materials were user friendly

71

61.7%

91

68.4%

64

53.8%

Technician has a 1-800 line for technical assistance

57

49.6%

48

36.1%

27

22.7%

Technician established a relationship of trust with the library staff

54

47.0%

57

42.9%

33

27.7%

Training was tailored to library needs

74

64.3%

87

65.4%

59

49.6%

Technician's communication abilities

62

53.9%

80

60.2%

57

47.9%

The training that the Library Systems provided through TANG was invaluable to libraries regardless of the size of their operating expenditures. Prior to the TANG training, only 18 percent of the libraries with large operating expenditures, six percent of the libraries with medium operating expenditures, and less than one percent of the libraries with small operating expenditures were technologically self-sufficient "to a great extent." Twenty-five percent of the libraries with large operating expenditures, 41 percent of the libraries with medium operating expenditures, and 58 percent of the libraries with small operating expenditures were not technologically self-sufficient.

TANG has had a dramatic effect on all libraries. A larger impact, however, was on libraries with small and medium operating expenditures, as shown in the series of tables below. As a result of the TANG training, 45 percent of the libraries with small operating expenditures, 43 percent of the libraries with medium operating expenditures, and 36 percent of the libraries with large operating expenditures considered themselves technologically self-sufficient "to a great extent." The percent of libraries considering themselves not self-sufficient declined dramatically, as well. Only five percent of the libraries with large operating expenditures and two percent of the libraries with medium and small operating expenditures considered themselves not self-sufficient.

Table E.4

Extent to Which Libraries Were Technologically Self Sufficient

Operating Expenditures

Before Library System Provided Training

As a Result of Training Library System Provided

Small

Medium

Large

Small

Medium

Large

To a great extent

0.9%

5.9%

18.3%

44.7%

43.4%

36.0%

To a moderate extent

6.1%

15.4%

23.0%

39.5%

44.2%

46.4%

To some extent

34.8%

37.5%

34.1%

14.0%

7.8%

12.8%

To a minor extent

33.0%

31.6%

19.8%

1.8%

3.9%

4.0%

Not at all

25.2%

9.6%

4.8%

--

0.8%

0.8%

Means*

3.76

3.23

2.70

1.73

1.74

1.87

* Means were calculated on a 5-point scale where "1" refers to "to a great extent" and "5" refers to "not at all."

Figure E.2

Bar graph of the information in the table above.

Table E.5

Extent to Which Library Was Technologically Self-sufficient Before Library System Provided Training*

Operating Expenditures

Small


(N=115)

Medium


(N=136)

Large


(N=126)

#

%

#

%

#

%

To a great extent

1

0.9%

8

5.9%

23

18.3%

To a moderate extent

7

6.1%

21

15.4%

29

23.0%

To some extent

40

34.8%

51

37.5%

43

34.1%

To a minor extent

38

33.0%

43

31.6%

25

19.8%

Not at all

29

25.2

13

9.6%

6

4.8%

Mean**

3.76

 

3.23

 

2.70

 

* Chi-square=60.85, 8 d.f., p<.00000.


* Means were calculated on a 5-point scale where "1" refers to "to a great extent" and "5" refers to "not at all."

Table E.6

Extent to Which Library Is Technologically Self-sufficient As a Result of Training Library System Provided vs. Operating Expenditures

Small


(N=114)

Medium


(N=129)

Large


(N=125)

#

%

#

%

#

%

To a great extent

51

44.7%

56

43.4%

45

36.0%

To a moderate extent

45

39.5%

57

44.2%

58

46.4%

To some extent

16

14.0%

10

7.8%

16

12.8%

To a minor extent

2

1.8%

5

3.9%

5

4.0%

Not at all

--

--

1

0.8%

1

0.8%

Mean**

1.73

 

1.74

 

1.87

 

* Means were calculated on a 5-point scale where "1" refers to "to a great extent" and "5" refers to "not at all."

As a result of the TANG training, 46 percent of the libraries with small operating expenditures, 44 percent of those with medium operating expenditures, and 35 percent of the libraries with large operating expenditures considered themselves able to use and maintain information resource technology "to a great extent." The percent of libraries still lacking this capability was relatively small: two percent of the libraries with small operating expenditures, four percent of the libraries with medium operating expenditures, and 12 percent of the libraries with large operating expenditures.

Table E.7

As a Result of Training Library System Provided, Library is Able to Use and Maintain Information Resource Technology* (vs. Operating Expenditures)

Small


(N=119)

Medium


(N=138)

Large


(N=126)

#

%

#

%

#

%

To a great extent

55

46.2%

61

44.2%

44

34.9%

To a moderate extent

47

39.5%

60

43.5%

46

36.5%

To some extent

14

11.8%

12

8.7%

21

16.7%

To a minor extent

3

2.5%

5

3.6%

13

10.3%

Not at all

--

--

--

--

2

1.6%

Mean**

1.71

 

1.72

 

2.07

 

* Chi-square=18.65, 8 d.f., p<.01682.


** Means were calculated on a 5-point scale where "1" refers to "to a great extent" and "5" refers to "not at all."

Part Two, Appendix D | Part Three

Page last modified: March 2, 2011