Appendix C
Five-Year Projections for Outcomes
(Assumes Continuation of FY 01 Funding Level)
| Outcome Measures | 2001 | 2002 | 2003 | 2004 | 2005 |
|---|---|---|---|---|---|
Objective A.1 |
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| Percent of population living within the service areas of public libraries whose services (circulations per capita) meet or exceed the average of the 10 largest states. | 14% | 14.5% | 14.5% | 14.5% | 14.5% |
| Statewide average of the number of library circulations per capita. | 4.0 | 4.1 | 4.1 | 4.1 | 4.1 |
| Percent of the population living outside of the service areas of public libraries. | 6.6% | 6.4% | 6.1% | 5.9% | 5.7% |
| Dollar value of cost avoidance achieved by library resource sharing (millions). | $59.4 | $62.6 | $66.0 | $69.3 | $73.1 |
Objective A.2 |
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| Percent of eligible population registered for Talking Book Program service. | 8.2% | 8.1% | 8.0% | 7.8% | 7.7% |
Objective B.1 |
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| Percent of reference questions satisfactorily answered. | 95.0% | 95.0% | 95.0% | 95.0% | 95.0% |
| Percent of customers satisfied with State Library services. | 98.0% | 98.0% | 98.0% | 98.0% | 98.0% |
Objective C.1 |
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| Percent of state agencies administering programs based on approved records schedules. | 92% | 93% | 93% | 94% | 94% |
| Percent of local government offices administering programs based on approved records schedules. | 67% | 69% | 71% | 73% | 75% |
| Dollar value of cost-avoidance achieved for state records storage/maintenance (millions). | $52.0 | $53.6 | $55.0 | $56.3 | $57.7 |
Objective D.1 |
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| Percent of total dollars spent with HUB vendors. | 12.5% | 12.5% | 12.5% | 12.5% | 12.5% |
Agency Strategic Plan Table of Contents
Appendix D: Measure Definitions