Appendix F
Survey of Organizational Excellence Results
Survey of Organizational Excellence - FY 2000
Comparison of Constructs
| Number | Construct Name | TSL Score | Rank | Agency size (FTE3) | Rank | Mid-sized agencies | Rank | Mission 1/10 | Rank | All agencies | Rank | TSL in '98 | Rank | TSL in '96 | Rank |
| 13 |
Strategic Orientation |
407 |
1 |
391 |
1 |
382 |
1 |
401 |
1 |
392 |
1 |
399 |
1 |
393 |
1 |
| 14 |
Quality |
377 |
2 |
361 |
3 |
352 |
3 |
372 |
3 |
360 |
4 |
369 |
3 |
359 |
3 |
| 17 |
External Communication |
374 |
3 |
360 |
4 |
351 |
4 |
372 |
2 |
362 |
3 |
371 |
2 |
350 |
4 |
| 8 |
Benefits |
369 |
4 |
366 |
2 |
361 |
2 |
359 |
5 |
366 |
2 |
368 |
4 |
362 |
2 |
| 7 |
Adequacy of Physical Environment |
362 |
5 |
355 |
5 |
344 |
5 |
362 |
4 |
358 |
5 |
345 |
6 |
327 |
6 |
| 11 |
Goal Oriented |
347 |
6 |
333 |
8 |
321 |
9 |
343 |
8 |
338 |
7 |
351 |
5 |
338 |
5 |
| 19 |
Burnout |
338 |
7 |
320 |
10 |
309 |
12 |
333 |
11 |
325 |
10 |
328 |
10 |
309 |
9 |
| 3 |
Team Effectiveness |
333 |
8 |
312 |
14 |
302 |
14 |
327 |
12 |
319 |
14 |
339 |
7 |
312 |
8 |
| 9 |
Employment Development |
331 |
9 |
331 |
9 |
322 |
8 |
333 |
10 |
331 |
9 |
312 |
14 |
283 |
17 |
| 15 |
Internal Communication |
331 |
10 |
308 |
16 |
300 |
15 |
325 |
14 |
316 |
16 |
328 |
8 |
300 |
11 |
| 18 |
Time & Stress Management |
330 |
11 |
341 |
6 |
337 |
6 |
345 |
7 |
336 |
8 |
328 |
9 |
314 |
7 |
| 5 |
Diversity |
329 |
12 |
318 |
12 |
311 |
10 |
323 |
16 |
322 |
13 |
325 |
11 |
302 |
10 |
| 12 |
Holographic (Consistency) |
323 |
13 |
310 |
15 |
300 |
16 |
325 |
15 |
317 |
15 |
320 |
12 |
298 |
12 |
| 4 |
Job Satisfaction |
322 |
14 |
337 |
7 |
330 |
7 |
348 |
6 |
338 |
6 |
312 |
15 |
293 |
14 |
| 16 |
Availability of Information |
319 |
15 |
316 |
13 |
309 |
11 |
333 |
9 |
323 |
11 |
313 |
13 |
298 |
13 |
| 10 |
Change Oriented |
313 |
16 |
319 |
11 |
307 |
13 |
327 |
13 |
323 |
12 |
307 |
16 |
292 |
15 |
| 20 |
Empowerment |
305 |
17 |
297 |
18 |
286 |
19 |
312 |
17 |
304 |
17 |
301 |
17 |
284 |
16 |
| 2 |
Fairness |
294 |
18 |
291 |
19 |
288 |
18 |
299 |
18 |
289 |
20 |
285 |
18 |
267 |
18 |
| 1 |
Supervisor Effectiveness |
290 |
19 |
288 |
20 |
278 |
20 |
294 |
19 |
293 |
19 |
283 |
19 |
262 |
19 |
| 6 |
Fair Pay |
278 |
20 |
305 |
17 |
294 |
17 |
291 |
20 |
302 |
18 |
277 |
20 |
258 |
20 |
After receiving the results of the FY 2000 Survey of Organizational Excellence, the management of the agency appointed a task force of staff, with representatives from each division, to discuss the findings, gather more detailed information from staff, and prepare a report identifying the problems, options, solutions, and suggestions. Management will use the report to address employee concerns. For further information, see the discussion in Chapter Nine.
Agency Strategic Plan Table of Contents
Appendix G: Information Resources Strategic Plan