Table of Contents

Overview

Texas State Government -

Vision, Mission, and Philosophy

Texas State Library and Archives Commission-

Vision, Mission, and Philosophy

Agency Goals, Objectives, Strategies, and Measures

(includes links to Measures Definitions described in Appendix D)

State Goals and Benchmarks

External/Internal Assessment

Chapter One - Overview of Agency Scope and Functions

• Statutory basis
• Historical perspective
• Affected populations
• Main functions
• Public perception

Chapter Two - Organizational Aspects

• Size and composition of workforce
• Organizational structure and process
• Location of agency
• Location of service populations
• Human resources strengths and weaknesses
• Capital asset strengths and weaknesses
• Agency use of historically underutilized businesses
• Key events, areas of change, and impact on organization

Chapter Three - Fiscal Aspects

• Size of budget (trends in expenditures)
• Method of finance
• Per capita and other states' comparisons
• Budgetary limitations (appropriation riders)
• Degree to which budget meets current and expected needs
• Agency benchmarks

Chapter Four - Service Population Demographics

Chapter Five - Technological Developments

• Impact of technology on current operations
• Degree of agency automation and telecommunications
• Impact of anticipated technological advances
• Direction of agency automation and telecommunications

Chapter Six - Economic Variables

Chapter Seven - Impact of Federal Statutes and Regulations

• Historical involvement of federal government
• Description of current federal activities
• Anticipated impact of future federal actions

Chapter Eight - Other Legal Issues

• Impact of deferred statutory changes
• Impact of current and outstanding court cases
• Impact of local government requirements

Chapter Nine - Self-Evaluation and Opportunities for Improvement

• Meeting legal requirements and serving critical populations
• Agency characteristics requiring improvement
• Key obstacles
• Opportunities
• Relationship with local, state, and federal entities
• Available key technological, capital, human, and community resources

Appendices

Appendix A - Agency Planning Process and Timetable

Appendix B - Agency Organization Chart

Appendix C - Five-Year Projections for Outcomes

Appendix D - Measure Definitions [181K]

Appendix E - Report on Customer Service, Compact with Texans,and Customer-related Performance Measures

Appendix F - Survey of Organizational Excellence Results

Appendix G - Information Resources Strategic Plan Goals, Objectives, and Strategies [113K]

• Information Resources Policies and Practices
• Agency Platforms and Systems
• Agency Databases
• Agency Applications
• Interagency Data Needs

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