New Webinar: Developing Effective Records Management Training Programs for State Agencies

By Angela Ossar, Government Information Analyst

If this is what your records management training looks like, you may be doing it wrong

So you think you want to train your employees on records management…

Records management officers know: implementing your records management policies takes some training. But what if you’ve never trained employees before? What if your training just isn’t getting through to your attendees?  What if the training doesn’t cover subjects that your employees need, or isn’t offered when they need it?

We’ve assembled a crack team of state agency records management officers with healthy training programs to talk about their experiences providing effective records management training for their employees. Our guest presenters will discuss their experiences providing records management training in a large state agency (DSHS), medium-sized state agency (ERS), and state university (UT Austin).

The discussion:

  • The types of training they offer, including email and e-records training, and training for special audiences
  • The format and length of their classes
  • How they’ve customized their training to meet the specific needs and interests of their agencies
  • The special challenges they face, such as training employees in other parts of the state, or employees with non-traditional work schedules
  • Using webinars to reach employees across the state

We will also take attendees’ questions throughout the webinar.

The presenters:

Maryrose Hightower-Coyle, CRM (RMO, The University of Texas at Austin)
Jenny Singer, MSIS (RMO, Texas Department of State Health Services)
Kay Steed, CRM (RMO, Employees Retirement System of Texas)

Angela Ossar (Government Information Analyst, Texas State Library and Archives Commission)

The audience:

This webinar is intended for state agency RMOs, but local governments are more than welcome. We plan to offer a similar webinar tailored to local governments in the future.

The details:

Title: Developing Effective Records Management Training for State Agencies

Date: Wednesday, August 21, 2013

Time: 10:30 AM – 12:00 PM CDT

Reserve your webinar seat now at:

2 thoughts on “New Webinar: Developing Effective Records Management Training Programs for State Agencies

  1. Unfortunately I managed to miss this opportunity. Can you please let me know when the next class is scheduled.

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