Off the Record: Alternate Reality- T. Swift and Spoliation, Litigating Record Requesters

Off the Record

Tune in monthly for a curated collection of articles we found interesting on a broad range of topics; some which are directly related to records management and others which might share common themes.

No, we didn’t write these articles —hence the name of this series, “Off the Record”— , but fortunately we didn’t need to in order to share the knowledge with our subscribers.

Let us know in the comments below what topics you are interested in learning more about!


“Governments Turn Tables by Suing Public Records Requesters” – AP News

Today must be backwards day because in a bizarre turn of events, government entities are suing those who request records. Many members of the public say this sends a message of, “File a request at your peril,” to potential record requesters. A growing number of local governments as well as state agencies across the country have begun to file lawsuits against taxpayers, government watchdogs and journalists who then must pay at their own expense to pursue the request, and the records, in court.

If ultimately the agencies must release the information to the public, oftentimes they aren’t responsible for paying the other side’s legal bills. $$$

“What to Do When Your CRM Project Fails”– CIO

There a million articles telling you why and how you should embark on your next system-related project, whether it’s a SharePoint, Laserfiche, or a CRM (customer relationship management) system, but how many detail how to recover from or even recognize that your project has failed? This is a sorely needed topic considering at least 1/2 of CRM projects fail.

Take a look to find the 5 signs of project failure and how to move forward to find success.

“Taylor Swift and the Java-Dump: An E-Discovery Tale” – Farrell Fritz

It is not very often a records management blog gets to link to anything related to Taylor Swift however, given the lawsuit in which she was recently involved contained audio recorded evidence, here we are.

When Mueller, the other party in the lawsuit, was compelled to turn over the complete recordings and not just the edited soundbites he deemed “important”, the circus began. It ended with spoliation sanctions against Mueller, but the article contains the full details

The article says it best: “[E]ven the rich and famous sometimes have to confront issues of spoliated electronically stored information (ESI)”.

“Dance Like No One is Watching; Email Like it’s Being Read Aloud at your Deposition” – JD Supra

More than just a funny tag line, this mantra is one to live by when working in an information field or really just living in this information world where everything is accessible by a click of a mouse. Composed humorously, this short article is worth a read and contains some awesome tips to keep at the forefront of your mind when shooting off the latest response in an email of complaints.

Coded MUST READ! for the millennial and the baby boomer in the office.

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