eRecords 2020 – Records Are Virtually Everywhere – Session Recordings and Recap

TSLAC’s annual joint conference with DIR took on a new life this year, going completely virtual via Zoom. We were even able to expand our audience! Last year we set attendance records for our in-person event with approximately 400 in attendance. This year we more than 520 attendees. They represented 78 state agencies and institutions of higher learning, as well as 190 different local government entities in and outside of Texas.

We welcomed both new faces and previous presenters on the virtual stage this year. Highlights included:

  • TSLAC’s very own Gloria Meraz moderated a panel, “Pivoting in a Pandemic: Records (and People) Are Virtually Everywhere,” with records managers from across the state: Azure Brown, Austin Community College; Normel Chatmon, Fort Bend ISD Police Department; Sarah Hendricks, Texas Department of Public Safety; and Sam Segran, Texas Tech University.
  • “Achieving Your 2020 Vision” with Bob O’Connor and Sarah Holleman of Teacher Retirement System of Texas (TRS) and Todd Brown of Access Sciences was a crowd favorite.
  • Jennifer Snyder of GovQA and Stephen Jones from Microsoft brought us a sequel to 2019 with “Slay the Public Records Request Dragons: The 2020 Effect.”
  • Ed Kelly, Texas’ Chief Data Officer, updated us on what DIR accomplished since he took the eRecords stage in 2016 and provide exciting details on what he’s currently working on.

No matter the topic, however, all things revolved around electronic records; the management, challenges, and increasing creation and use in daily work lives.

On theme with the change and flexibility this year has required of everyone, we’re approaching our session recaps a little differently this year. Each session has been recorded, and you can access these recordings and watch on your own time.

This means that if you weren’t able to attend, now you can— and from the comfort of your own home or office, just like the events of the actual conference!

For more information on the eRecords conference, including conference handouts and speaker bios, please visit

Welcoming Remarks – Mark Smith, TSLAC; Amanda Crawford, DIR

Pivoting in a Pandemic: Records (and People) Are Virtually Everywhere – Gloria Meraz, TSLAC; Azure Brown, Austin Community College; Normel Chatmon, Fort Bend ISD Police Dept.; Sarah Hendricks, Texas Department of Public Safety; Sam Segran, Texas Tech University

What Happens to Electronic Records Sent to the Archives? – Brian Thomas, TSLAC

Blockchain-Enabled Document Security & Verification – Natalie Smolenski, Hyland Credentials

Keep Austin Moving Forward – The Convention Center’s eRecords Journey to the Cloud – Jeff Moore and Kimberly DeCola, Austin Convention Center; Renu Hall, Access Sciences

What’s New in the Office of the Chief Data Officer? – Ed Kelly, DIR

Collaborating with the Texas State Library and Archives Commission – Craig Kelso, TSLAC

Technologies for the Present & Future – Russell Haddock, MCCi; Tim Nolin and Tonya Smith, Collin County

Slay the Public Records Request Dragons: The 2020 Effect – Jennifer Snyder, GovQA; Stephen Jones, Microsoft

A11y: Making Documents and PDFs Accessible to All Employees and Citizens – David Ondich and Bouton Jones, City of Austin

Bots and e-Records – Practical Usage of AI, Advanced Workflow and Robotic Process Automation – Timothy Cone and Reza Dorrani, Catapult Systems; Joe Labbe, KnowledgeLake

Achieving Your 2020 Vision – Bob O’Connor and Sarah Holleman, Teacher Retirement System of Texas; Todd Brown, Access Sciences

We don’t know what the future eRecords conferences will be like— if 2020 taught us anything, it’s that plans can go in completely different directions— but we hope to see you next year. Maybe we’ll be in the Cloud…?

A cloud image containing logos of TSLAC, DIR, and eRecords.

Let us know if you have any questions— and if you attended eRecords 2020, what was your favorite part?— in the comments below!

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