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Webinar Mini-Series: Email Management

We are happy to announce our new and updated seven-part email management webinar series. Local governments and state agencies across the State of Texas utilize email as a form of communication to transmit information and to conduct official business. From that business and communications, what happens to the emails and how do those emails relate…

Email Management Policy: Tips and Ideas

Some of the consulting questions we receive revolve around the subject of how to manage email and email records. From those questions the matter becomes how should a government entity address the management of its email. The best way an entity can capture their practices and procedures for email management is to create a policy.…

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Outlook Tips for Easy Email Management

I don’t know about you, but one of my least favorite chores is folding the laundry. Even though I know that leaving my clean clothes in a laundry basket creates problems—my work shirts get wrinkled, and I can never find socks that match—I still end up putting it off for days. For many government employees,…

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Now Available! SACCRIM Education Pamphlets on Email Management and RIM Training Priorities

Program Planning and Research Specialist Joshua Clark spoke with Michael Shea of the Texas Workforce Commission (TWC) about a recent project of the State Agency Coordinating Committee Records and Information Management (SACCRIM) subcommittee. Michael Shea was the State Records Center Manager for seven years before joining TWC in 2019 as the Records Management Officer. He…

FAQ: How Long Do I Keep Email?

A long time ago (relative to our blog’s history), we published the first of many frequently-asked-question articles about retention of email. The answer we give today when people ask how long to keep email is still the same (“it depends!”), but we have since published many more articles dissecting the topic. Today, we’ve compiled a…