FAQ: State Records Center

Frequently Asked Questions, and Some Questions that have never been asked about the State Records Center. Here are the answers to some of the FAQs I get from customers and some others that I just made up. How many records do you store there? This answer changes every time I hear the “Kerplunk” of the…

FAQ: What is a Countywide RMO?

If you work in a county government, you might have heard us use the phrase countywide RMO. Today’s topic is about who the countywide records management officer (RMO) is and what they do. The commissioners court designates an individual to serve as the countywide RMO. That person then serves as the RMO for all the county’s…

FAQ: What do “filed” and “recorded” mean on Local Schedule CC?

Get ready county clerks, because this post is just for you… A common question posed to the analysts here at TSLAC concerns the difference between records series on Local Schedule CC that look nearly identical but have different retention periods. A good example is series CC1400-11 and CC1400-10. Both are for deputation records, but only…

FAQ: Do I have to keep copies of records I produced to fulfill a public information request?

Recently TSLAC has received a flurry of questions from state agencies and local governments about retaining records related to public information requests. Some people have asked if the government must make extra copies of the requested records and retain the extra copies with the correspondence and documentation that initiates, processes, and responds to the request. The answer is…

FAQ: When is Social Media a Record?

If the question is, “Can Social Media Content be a record?” then the answer is “Yes, it can be.” This is supported by the definition of a government record as defined in the Local Government Records Act (LGRA) and in the Government Code Chapter 441 for State Agencies; records can exist in a variety of…

FAQ: What do you do with a separated employee’s emails?

FAQ: What do you do with a separated employee’s emails?

What do you do with a separated employee’s emails?   When an employee leaves or is separated from the agency, you probably have a checklist of things that need to be done in order to close everything out for them. Hopefully, one of those things includes reviewing and transferring emails and if it doesn’t, it…

FAQ: How Can I Set Up an Email Filing System?

Setting up a filing system for your emails is a huge step in managing those sometimes insurmountable inboxes. However, sometimes those filing systems are as difficult to manage as the inboxes themselves, if folders are created on-the-fly or as seemingly needed for specific emails. One way to avoid this is by developing a filing system…