{"id":23044,"date":"2025-10-13T09:45:00","date_gmt":"2025-10-13T14:45:00","guid":{"rendered":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/?p=23044"},"modified":"2025-10-13T09:28:41","modified_gmt":"2025-10-13T14:28:41","slug":"slrm-customer-service-survey-7","status":"publish","type":"post","link":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/2025\/10\/slrm-customer-service-survey-7\/","title":{"rendered":"SLRM Customer Service Survey"},"content":{"rendered":"\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-8f761849 wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\">Calling on all employees of Texas state agencies, local governments, and institutions of higher education! State and Local Records Management (SLRM) needs your help evaluating the Texas State Library and Archives Commission (TSLAC). This <a href=\"https:\/\/survey.alchemer.com\/s3\/8464949\/TSLAC-Customer-Service-Survey-FY-2025\" data-type=\"link\" data-id=\"https:\/\/survey.alchemer.com\/s3\/8464949\/TSLAC-Customer-Service-Survey-FY-2025\">survey<\/a> is your opportunity to tell us how we&#8217;re doing.<\/p>\n<\/div>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"http:\/\/www.tsl.texas.gov\/slrm\/training\/slrm-css25\" data-type=\"link\" data-id=\"www.tsl.texas.gov\/slrm\/training\/slrm-css25\">tsl.texas.gov\/slrm\/training\/slrm-css25<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-content\/uploads\/2017\/11\/customer-service-300x200.jpg\" alt=\"Hand writing &quot;customer service.&quot;\" class=\"wp-image-9738\"\/><figcaption class=\"wp-element-caption\"><em>It&#8217;s feedback time.<\/em><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Completing the survey should take you approximately two (2) minutes; however, those minutes are valuable as we work to improves our processes and procedures. For more information about TSLAC, visit our website <a href=\"http:\/\/www.tsl.texas.gov\">tsl.texas.gov<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We ask that you complete this year\u2019s survey as soon as possible. <strong>The survey link will expire on November 7.<\/strong> The survey is anonymous, and we do not track individual responses. Please be candid.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for helping us serve you better!<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"266\" height=\"150\" src=\"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-content\/uploads\/2025\/10\/TSLAC-SLRM-logo.jpg\" alt=\"Texas State Library logo next to text &quot;State and Local Records Management.&quot;\" class=\"wp-image-23045\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Calling on all employees of Texas state agencies, local governments, and institutions of higher education! State and Local Records Management (SLRM) needs your help evaluating the Texas State Library and Archives Commission (TSLAC). This survey is your opportunity to tell us how we&#8217;re doing. tsl.texas.gov\/slrm\/training\/slrm-css25 Completing the survey should take you approximately two (2) minutes;&hellip;<\/p>\n","protected":false},"author":179,"featured_media":9738,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_s2mail":"","footnotes":""},"categories":[12],"tags":[314,6,7,96,632],"class_list":["post-23044","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-customer-service","tag-local","tag-state","tag-survey","tag-university"],"_links":{"self":[{"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/posts\/23044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/users\/179"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/comments?post=23044"}],"version-history":[{"count":3,"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/posts\/23044\/revisions"}],"predecessor-version":[{"id":23066,"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/posts\/23044\/revisions\/23066"}],"wp:attachment":[{"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/media?parent=23044"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/categories?post=23044"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tsl.texas.gov\/slrm\/blog\/wp-json\/wp\/v2\/tags?post=23044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}