TBP Call Center Closed In the Morning on 9/13/16

TBP Reader Services staff will be attending an important training session off-site on the morning of Tuesday, September 13th, 2016. The call center will be closed until 12:30 that day.

While no one will be available to take your calls until 12:30, as always, you may leave a voice mail message at 1-800-252-9605 or contact us by email at tbp.services@tsl.texas.gov. We will respond to your messages promptly.

Thank you for your patience while we train to serve you better.

TBP Circulation Center Maintenance May Cause Service Delays, Interruptions

Over the next weeks, you may experience slight interruptions in service or materials may take a bit longer than usual to get to you. This is due to scheduled maintenance at our circulation center in Austin that may require that we close the center on some days.

We apologize in advance for any inconvenience and look forward to returning to optimum service as quickly as possible. Thank you for your patience.

To contact the Talking Book Program, please email us at tbp.services@tsl.texas.gov or call us at 1-800-252-9605 (512-463-5458 in Austin).

Please note that TBP staff do not have a detailed schedule of closures or delays; these are dependent on the progress of the maintenance.

10 Digit Dialing Coming to the Austin Area

For people living in the following eight counties: Bastrop, Burnet, Caldwell, Hays, Lampasas, Milam, Travis, and Williamson, beginning June first you will need to dial the area code first for local calls. On July first, new phone numbers issued within these counties will be assigned a 737 area code, which accounts for the need to dial the area code. Even if you are calling from one 512 number to another 512 number in the same city, you still need to dial the area code first. Local calls will remain free within these counties.

 Other cities and counties in Texas have had multiple area codes for years. The Dallas area has three area codes: 214, 972, and 469. The Houston area has three as well: 281, 713, and 832. San Antonio is the last major city in Texas to have only one area code: 210.

Visually Impaired Texan Competes for MasterChef–Tonight!

Houston resident Christine Ha is a national sensation due to her success on the third season of MasterChef, the popular Fox cooking competition series. Ms. Ha is a fan favorite, which is not surprising; her incredible talent, quiet charm, and stage presence are a compelling combination. Tonight, she competes as one of the final two contestants for the title of MasterChef.

What is surprising is that Ms. Ha creates all of those beautiful dishes without the advantage of sight. Ms. Ha has a visual impairment and uses a cane to navigate the sets of the show. Because she cannot read print, an assistant finds ingredients on her orders. Ms. Ha lost her vision over the course of eight years due to an autoimmune condition.

The Talking Book Program wishes Ms. Ha the very best of luck on tonight’s final show at 8pm CST on Fox. We hope to soon be able to say that a Texan is the first visually impaired MasterChef!