Libraries, Beware: Ransomware

Regardless of whether you are urban, suburban, or rural, or serve smaller or larger populations, if you work at a library, school, or university, you are a target for ransomware attacks.

Not sure what ransomware is?

You’re not alone. A recent study showed that 64% of working adults don’t know either. And that’s a problem because ransomware is on the rise and getting more and more sophisticated, targeting businesses of all sizes and in all parts of the country. Libraries are no exception.

Ransomware is a type of malware (malicious software) that takes over your computer system until a sum of money is paid. Usually this means that your files become encrypted and only the attackers know the key. When a targeted organization’s servers are infected, many of the most important services are shut down and held hostage. For a library, this may result in no access to the public computers or WiFi, to the library’s website and ILS to borrow materials, as well as to other digital services that patrons have come to rely upon everyday.

Are people actually paying the money?

Turns out that 30-60% are indeed paying the ransom, but reports reveal the sad truth that 20% of them never get their data back. In these instances, the criminals get paid but don’t end up following through with providing the key. Not only that, but reinfection rates are skyrocketing with even the backups (meant to help safeguard against attacks) getting hit too.

The main defense of antivirus software is often not enough. 94% of victims had the antivirus software running when hit by ransomware. This is because traditional anti-virus software uses blacklisting – a technique to locate malware files and deny them access or ability to install or be run. But this doesn’t work as well as it used to. Ransomware is morphing way too fast with 99% of it lasting only 58 seconds, and even then, it’s only seen once. As a result, the blacklisting antivirus software can’t keep up. So what if it found one and kept it at bay? So many more are popping up, like overwhelming armies of undead, trying to breach the walls. An even more sobering thought is that ransomware is getting easier and easier for the criminals to do; it’s fully automated now with cheap kits and how-to guides readily available on the Dark Web.

The State of K-12 Cybersecurity Year in Review, a report released a few months back, shows the extent of the problem in school districts across the U.S.

How does a library get attacked by ransomware?

Phishing (read my blog post for more info) is usually the culprit, or an infected email message opened by a staff member. The real cause is what’s called the “Human Factor”. The people themselves are the weakest link in cybersecurity.

How do you prevent it?

Here are four ways to defend against the infection and impact of cryptoviral extortion:

  1. Start with staff education: make sure everyone working at the library has training on basic online security practices such as how to avoid phishing attempts. Need curriculum? There are great resources from the Digital Patron Privacy Project and the Library Freedom Institute.
  2. Strengthen your password policies. Passwords are the main line of defense we use to secure our data. If passwords are weak, one is really opening oneself up to malware attacks. See how strong a password is from a password check site.
  3. Use multi-factor authorization (MFA) whenever it is available. This is the next level of protection beyond the single password. Google accounts, for example, encourage 2-step verification where users must provide both their password, plus an additional code sent immediately to their phone via text or voice call. It’s recommended to use MFA on all administrative accounts.
  4. Keep software, including the antivirus and OS (operating system), patched and up to date.
  5. Have backups and test them fully, not just that the files are restored. You may consider doing backups every night, with an offsite backup every 30 days. This way, if an attack does happen, you are prepared.

Help! My library was attacked with ransomware! Now what?

Well, first off, it may not be advisable or worth it to pay. As County Librarian Todd Stephens at Spartanburg County (S.C.) Public Library said to ALA after his library was attacked: “You have no guarantee that what you’re getting back is clean data or hasn’t been replicated.”

Here are a few tips to keep in mind if the library is attacked and you want to handle it without paying:

  • Find out what was affected and encrypted. Cloud-based, third party vendors (such as for websites, ILS software) may have data protected from the attackers’ hijacking. If you find that you can still navigate the system and access files, the ransomware notice may just be a fake attempt to scare you and you can ignore the ransom note. If it is indeed encrypting ransomware, ensure that credit card information stored for patrons to pay fines or other sensitive data like Social Security or driver’s license numbers weren’t compromised.
  • To restore your data, there may be a logistical headache in your future. You may have to research decryptors that can remove your particular strand of malware. You may also have to go analog for a bit while you address the problem and begin checking out library materials the old-fashioned way, with paper and pen.
  • Be sure to be transparent with patrons about the situation, confirming exactly what information was and wasn’t affected. It will put them at ease and should even generate good will and sympathy towards the library. Also, use good communication. Place signs above the shut down computers, for example, and notify trustees, the county council, media outlets, etc.

Two weeks ago, Daviess County Public Library in Kentucky was a victim of ransomware. One can learn a lot from how they handled it. Check out this one-minute video they made for their patrons, thanking them for their patience. I think it does a great job of communicating the issue (in a fun, not overly-panicky way), as well as showing how much hard work is involved and how good-natured and dedicated the staff is. Well worth a watch!

Video from DCPL about their ransomware attack.

If you’d like to learn more about the Kentucky library attack, this article includes a description of exactly how much data was lost and how they handled the process of inventorying their entire collection.They were able to piece together quite a lot of their information because they were using vendors that had cloud storage. Their patron information was the hardest hit it seems:

“Because we work with other companies, our data is shared, that was not affected,” she said. “We were able to go to them and say we need that info. We mostly lost the patron account information. Anyone that got a new account or updated their account since April 2018 will have to come back in so we can get them set up in the system. We have change of address forms with the basics. They will fill that out and we will have data entry people setting that up.”


If you are at a Texas library and have more questions about phishing, passwords, multi-factor authorization, backups, ransomware, and digital patron privacy, contact Henry Stokes at the Texas State Library, 512-463-6624. The Continuing Education & Consulting (CEC) team is available to provide in-person workshops on this topic as well.

Free CE and Training This Week – May 20-24

Our weekly listing is sourced from Wyoming State Library Training Calendar with free training online, and free Texas workshops, updated as new events are added. See what’s happening on the CE calendar. Confirm the date and time when you register, or follow links for archive information. Events listed in Central Time.


Monday, May 20 (1:30-2:30 pm)
Info2Go! Doing Democracy (Idaho Commission for Libraries)
Public libraries have always been an essential part of a functioning democracy. McCall Library recently expanded its role in the local community through a program called “Doing Democracy.” This series of discussions, about controversial and complex topics, promotes citizen dialogue about issues that face our community, enlivens our democracy, creates a culture of civil discourse, and allows for multiple perspectives, creative conflict, and the discovery of common ground. Learn how the McCall Library and volunteers are training a group of people in facilitating public discussion by creating an atmosphere where people may feel uncomfortable, but always feel safe. For more information and to register, visit: https://libraries.idaho.gov/continuing-education/info2go/

Tuesday, May 21 (1-2 pm)
VICTOREAD: 75th Anniversary of D-Day (Booklist)
June 6, 2019 marks the 75th Anniversary of D-Day, a pivotal victory for the Allies in World War II. Please join Booklist as we commemorate this historic event with a free, hour-long webinar to introduce readers to the latest WWII literature from Osprey and Fantagraphics. Our publisher representatives will be joined by Dr. Rob Havers, President and Chief Executive Officer of the Pritzker Military Museum & Library in Chicago, Illinois. Dr. Havers will discuss the museum and library’s educational mission and special D-Day resources available for teachers and librarians. For more information and to register, visit: https://www.booklistonline.com/webinars

Tuesday, May 21 (1-2 pm)
The Essentials: Fundraising on Facebook + Instagram Donation Sticker (Grantspace)
Instagram announced a donation sticker in stories, making it easier for you to engage your followers. For the first time, the platform provides the ability for nonprofits and their supporters to raise money using a donation sticker in Instagram Stories. Eligible nonprofits will be able to create an Instagram Story, add a donation sticker, and start raising money. For more information and to register, visit: https://grantspace.org/training/search/format/live/location/online/sort/time_asc_num/price/free/

Tuesday, May 21 (2-3 pm)
Caring for the Mind: Providing Mental Health Information At Your Library (National Network of Libraries of Medicine)
In Caring for the Mind, participants will learn how to effectively provide mental health information at their libraries. Participants will learn about the best electronic resources to consult as well as ways to improve their print collections. Best approaches for handling interactions with emotional patrons will also be discussed. Other topics covered include: bibliotherapy; assessment/testing; and the future of mental health. For more information and to register, visit: https://nnlm.gov/training/classes-by-availability-scheduled

Wednesday, May 22 (10-11 am)
NCompass Live: Picture Book City: Reorganizing Our Storybooks by Subject (Nebraska Library Commission)
What do you do to make picture books more browsable? Sort them by subject! Learn how we did it and tips we picked up along the way. For more information and to register, visit: http://www.nlc.state.ne.us/scripts/calendar/eventlist.asp?Mode=ALL

Wednesday, May 22 (11-12 pm)
Libraries and Businesses (Utah State Library)
Libraries and businesses-this webinar will cover these main focal areas: Business outreach; Business reference; What libraries can provide to businesses; How businesses can benefit libraries- sponsorships, events etc.; and What libraries can learn from businesses- sales, processes etc. For more information and to register, visit: https://www.eventbrite.com/o/usl-training-208844751

Wednesday, May 22 (1-2 pm)
Healthy Aging: Celebrate National Senior Health & Fitness Day® with “Go4Life” (National Network of Libraries of Medicine)
This webinar focuses on the Go4Life program along with other programs of NIA . Resources on healthy aging from the National Library of Medicine’s, trusted health information web site, MedlinePlus will also be highlighted. The session will introduce library staff, healthcare professionals and community outreach educators to the free Go4Life materials that will be useful in planning and promoting future programs.  For more information and to register, visit: https://nnlm.gov/training/classes-by-availability-scheduled

Wednesday, May 22 (1-2 pm)
Library After Dark: After-Hours Programming for Adults (Programming Librarian)
Join us for a webinar with Altoona (Iowa) Public Library to learn how smaller libraries can provide after-hours programming from start to finish for adults, while utilizing limited funds, staffing and space. This session will also share how to prepare for the “what-ifs,” including permission/liability forms. For more information and to register, visit: http://programminglibrarian.org/learn

Wednesday, May 22 (2-3 pm)
Is That Real? A Crash Course in Verifying Online Content (WebJunction)
This webinar will help you boost your own skills and give you confidence to help patrons evaluate their sources, too. The session will also include a brief overview of NLP’s work with public libraries and strategies for adapting its resources for non-school settings.For more information and to register, visit: https://www.webjunction.org/events/webjunction.html

Wednesday, May 22 (2-3 pm)
Harassment Prevention: Responding to Sexual, Racial, and Bullying Incidents Involving Staff or Patrons (Infopeople)
In this webinar, longtime HR consultant and library security trainer Dr. Steve Albrecht will discuss how to recognize different types of harassment, including: sexual, racial, gender identity, abusive conduct, bullying, and stalking-type behaviors involving patrons directed at library employees or other staff members toward each other. A key to understanding these behaviors it to recognize them both as violations of organizational and public policy.Steve will also discuss how to help set better boundaries with harassing patrons and how managers and supervisors can have the difficult but necessary conversations with those patrons to stop these behaviors. For more information and to register, visit: https://infopeople.org/training/view/webinar

Thursday, May 23 (10-11 am)
“Is This Normal?” Nonprofit Website Benchmarks in 2019 (Smart Cause Digital)
What’s normal for a nonprofit website, and how does your organization website’s compare to others like it? Join Google Analytics expert Yesenia Sotelo as she answers questions such as: What’s an average bounce rate for a nonprofit website? How much traffic should we be getting from Google? Is our social media audience more or less engaged than normal? Bring your questions to this interactive training session! For more information and to register, visit: https://smartcausedigital.com/nonprofit-website-benchmarks-2019

Thursday, May 23 (10-11 am)
What key faculty findings reveal for libraries (Library Connect)
Would you like to explore opportunities to evolve or shape new library services based on quantitative data? Join us for a presentation of the Ithaka S+R Faculty Survey. The presenters will share insights into faculty research, teaching and publishing practices, and ideas for how librarians could incorporate this knowledge into the design of programs and services. For more information and to register, visit: https://www.brighttalk.com/channel/9995/library-connect

Thursday, May 23 (1-2 pm)
Walking the Walk: Engage Volunteers in your Volunteer Engagement Program (VolunteerMatch)
Stop just talking the talk and start walking the walk! Learn how to effectively delegate volunteer engagement and management work to volunteers so you have the opportunity to “think bigger.” We’ll discuss evaluating your program for volunteer engagement, determining how best to deploy volunteers, creating a communication plan, screening and training volunteers to be an important part of your volunteer recruiting, retention and recognition plans. For more information and to register, visit: http://learn.volunteermatch.org/training-topics

Thursday, May 23 (1-2 pm)
Voter Perceptions of Libraries: Results and Methodologies of the 2018 From Awareness to Funding Study (Research Institute for Public Libraries)
What motivates people to vote in favor of library funding? OCLC posed this question a decade ago, which led to the 2008 report, From Awareness to Funding, which provided ground-breaking insights into voter support for libraries. Ten years later, OCLC and ALA partnered to conduct a follow-up study to understand what may have changed in voter attitudes and behaviors over the past decade. In this webinar, the OCLC research team will discuss the key results, suggest areas for action, and then will describe the methods used to create the survey, collect and analyze the survey data. For more information, including connection instructions, visit: https://ripl.lrs.org/blog/webinar/voter-perceptions-of-libraries-results-and-methodology-of-the-2018-from-awareness-to-funding-study/.

Thursday, May 23 (1-2:30 pm)
How to Create Experiences WITH Young Children Rather Than Planning Activities FOR Them (Early Childhood Investigations)
In the field of early childhood education, the focus has often been on planning an activity FOR children that is focused on coming up with a product. This session, presented by author, consultant, and DAP expert, Jacky Howell, will help you and your staff members experience a shift in thinking about classroom experiences. This webinar will be helpful for all who want to spark joy in young children and help them grow and learn. Join us to experience a paradigm shift in this transformative and exciting webinar! For more information and to register, visit: https://www.earlychildhoodwebinars.com/presentations/

Thursday, May 23 (1:30-2 pm)
YA Summer Reads (North Dakota State Library)
Once again we’re gearing up for summer here in North Dakota, the perfect time to read some sensational YA titles. This May we’ll take a look at some early-year releases, the current hot titles, and the most anticipated YA books coming out later this year. We’ll cover everything from a girl investigating her father’s disappearance by entering a contest run by a virtual reality company to a boy who gets a second chance to reconnect with his ex-best friend when she dies and then shows up not-quite-dead at his family’s funeral home, plus much more! For more information and to register, visit: http://engagedpatrons.org/EventsExtended.cfm?SiteID=9851&EventID=373870

Thursday, May 23 (1-2 pm)
Stories That Raise Money – 3 Strategies Your Nonprofit Should Be Using (Donor Search)
One of the biggest challenges with fundraisers face with storytelling is wondering if what you are sending donors will actually resonate with them. A lot of time and resources go into developing a story, so it’s tough when all you get in return in crickets. During this webinar with Vanessa Chase Lockshin, you’ll learn insights on storytelling that your non-profit can put into action right away. You’ll come away with clear, actionable ideas for your organization to tell stories that resonate with and inspire donors to give. For more information and to register, visit: https://register.gotowebinar.com/register/6995400136962547724

Summer Slide

Educational research tells us time and time again that the students experience a “summer slide” in learning during the summer school break. Our School Program Coordinator, Liz Philippi, shares some tips on how to address summer slide this summer!

What is “summer slide”?

It is the tendency for children to lose some of the achievement gains they made during the previous school year. It is estimated that teachers spend between 4 to 6 weeks reteaching materials that students forget during the summer. While we constantly battle to make sure that all students can read on grade level this “reteaching” is a terrible waste!

What can we do to correct this?

Well, the first suggestion is that we should make sure that children are reading during the summer whether they are at their local library, in a school library that is open during school summer breakfast and lunch times, or even accessing books online they need to be exposed to books.

The other things we need to do is to keep those young brains engaged with a variety of activities that will challenge them and ignite their innate curiosity. There are many simple things you can do, like reading product ingredients and measuring produce with your child when grocery shopping. Use cooking with your child as an opportunity to teach them about measuring and math skills. Take a nature walk in your local park or your neighborhood to teach plant and fauna information. Sometimes just looking around your house will help you come up with ideas to get and keep your children engaged, and an engaged mind is growing mind!

Below are some tips to get you started and a bunch of links that you can share with your patrons.

LINKS AND RESOURCES:

6 Ways to Use Reading to Prevent Summer Slide

The Importance of Summer Reading

10 Critical Facts About Summer Reading

Summer Reading: English Language Learners at the Library

Camp Wonderoplis

Summer Reading with Book It!

Reading is Fundamental

Start with a Book

Scholastic Summer Reading Challenge

Barnes and Noble Summer Reading Program

Half Price Book Summer Reading Program

Summer Booklists from Reading Rockets

We Need Diverse Books

Summer Reading Booklists from ALSC

AASL Summer Reading Resources

YALSA Summer Reading and Learning

Free CE and Training This Week – May 13-17

Our weekly listing is sourced from Wyoming State Library Training Calendar with free training online, and free Texas workshops, updated as new events are added. See what’s happening on the CE calendar. Confirm the date and time when you register, or follow links for archive information. Events listed in Central Time.

Tuesday, May 14 (10-11 am)

Tips for Navigating in Today’s Data-Driven World (Firespring)

Technology has made it exceedingly easy to access and use consumer data. This has led marketers, fundraisers and digital leaders to learn and cultivate their audiences like never before. But with this wealth of information at our fingertips, what’s next? We explore the intricacies of how to manage data in order to keep trust with consumers, followers and donors as well as efficiently utilize the information at hand.

For more information and to register, visit: https://www.firespring.com/resources/webinars/

Tuesday, May 14 (12-1 pm)

Fake News, Real Talk: Engaging Your Patrons on Fake News and News Literacy (iSchool @ UW-Madison)

From politics to natural disasters, fake news is rampant and on patrons’ minds. Librarians can capitalize on this phenomenon and use their expertise to make a difference by engaging their patrons around issues of fake news and news literacy. At this webinar attendees will learn about ways they can lead educational outreach on this topic at their library, including pairing up with community partners, empowering patrons with strategies to spot fake news, and facilitating reflection on news consumption habits. I will share examples of ways my colleagues and I have worked to address the issue of fake news at my own institution and discuss tips for finding fake news story examples to use in programming.

To register, visit: https://ischool.wisc.edu/continuing-education/free-webinars/

Tuesday, May 14 (12-1 pm)

How to Promote Your Online Fundraising Campaign (CharityHowTo)

If you build it, they will come – right? Not so in the fast-moving, noisy, and cluttered online landscape! Once you have designed an online fundraising campaign, how will you get people to pay attention? Simply sending out one or two emails is not enough! In this free 45-minute webinar, you’ll learn tactics to use your website, email list, and social media channels to promote your online fundraising campaign and achieve your goals!

For more information and to register, visit: https://www.charityhowto.com/nonprofit-live-webinars/free

Tuesday, May 14 (1-2 pm)

Supporting Developing Readers at the Library: Literacy-Based Programs for K-3rd Graders (Colorado State Library)

Part 2 of a 4 part series about services designed for kids K – 3. Learn how the Children’s Librarians at Denver Public Library are expanding their services to developing readers and the grown ups in their lives using the five Grade Level Reading Skills. Using the skills as a framework, we’ll look at strategies for developing programming intentionally created to support developing readers. Program examples will be shared, along with the challenges and successes of each.

For more information and to register, visit: https://create.coloradovirtuallibrary.org/calendar/

Tuesday, May 14 (1-2 pm)

Mystery Month 10–Times Two! (Booklist)

Booklist’s tenth annual Mystery Month will be in full swing when we hear about the hottest new and forthcoming titles from sponsors Crooked Lane, HarperCollins, Penguin Random House, and Severn House. Join moderator Keir Graff, Executive Editor of Booklist Publications, and fill out your to-read and to-buy lists with plenty of mysteries and thrillers, from cozy to hard-boiled.

For more information and to register, visit: https://www.booklistonline.com/webinars

Tuesday, May 14 (1-2 pm)

Federal Crowdsourcing Webinar Series, Episode 2: Challenge.gov (DigitalGov)

In this webinar, you’ll learn more about how agencies are using prize competitions to achieve mission-related goals. This overview will include a description of prize types, prize activities across federal government, and the legal authorities for running these competitions.

For more information and to register, visit: https://digital.gov/events/

Tuesday, May 14 (6-7 pm)

Computational Thinking in Your Library: Systematic Problem Solving in School & Real Life (American Association of School Librarians)

Computational thinking is a systematic problem solving process applicable to multiple arenas, including various curricular areas and real life. In this session, learn about the basics of computational thinking, how it applies to school library programs and curriculum, and how it benefits our future ready learners in academia and real life.

For more information and to register, visit: http://www.ala.org/aasl/ecollab/upcoming

Wednesday, May 15 (8:30-3:30 pm)

Government Innovators Virtual Summit (GovLoop)

Governments at all levels are being tasked to think outside the box to meet today’s ever-growing list of challenges. From new legislation like the 21st Century IDEA Act to NIST Cybersecurity Framework updates, to the new Cloud Smart policy, agencies are being asked to transform. Join us for our free Government Innovators Virtual Summit to hear from government and industry experts about how to transform your agency with creative solutions and innovative ideas.

For more information and to register, visit: https://www.govloop.com/training/

Wednesday, May 15 (11-12 pm)

Practicing Self-Care for Librarians (how to avoid burnout) (Utah State Library)

Libraries are stressful. With patron demands, limited time, programs, tech and more, it can be overwhelming. This webinar will discuss burnout and compassion fatigue and their fatigue. Digital burnout and stress will also be covered. Most importantly, participants of this webinar will leave with practical solutions for individuals and organizations on managing stress and preventing burnout.

For more information and to register, visit: https://www.eventbrite.com/o/usl-training-208844751

Wednesday, May 15 (12:30-2 pm)

From Preparedness to Recovery: Fundraising for Natural Disasters (Grantspace)

Disaster fundraising is important for all communities. Remember, not all disasters make it to the news.  Join us to understand disaster philanthropy and get the tools for effective fundraising. “Low attention” disasters threaten towns and cities nationwide year-round. Be ready to respond to the aftermath of a specific event or as a way to support preparedness. From grasstops to grassroots, we’ll discuss strategies for creating data-informed cases for support to foundations and corporations, best practices in disaster philanthropy, as well as working with community foundations and long-term recovery groups in small and rural towns.

For more information and to register, visit: https://grantspace.org/training/search/format/live/location/online/sort/time_asc_num/price/free/

Wednesday, May 15 (1-2 pm)

Making a Mini Makerspace (Indiana State Library)

Under the staircase, an old study room, an accessible storage closet … anywhere can become a mini makerspace!  The North Riverside Public Library, a small library outside Chicago, was able to cobble together funding using our budget and grants to create mini makerspaces in small nooks around our library.  We will talk about our process, research on materials and space design, and how we solicited valuable feedback from patrons.

For more information and to register, visit: https://continuinged.isl.in.gov/find-training/online-training-series/

Wednesday, May 15 (2-3 pm)

Hot Topics and Red Flags in Naturalization (Infopeople)

Join us for a webinar in which we will discuss current hot topics and red flags in the naturalization process. We will discuss marijuana use, proposed changes to the “public charge” rules and fee waivers. Importantly, we will discuss what information you can provide without giving legal advice.

For more information and to register, visit: https://infopeople.org/training/view/webinar

Wednesday, May 15 (2-3 pm)

Social Emotional Learning: Tools for the Classroom & Library (School Library Journal)

Tech-centered strategies to foster SEL competencies among students and educators.

For more information and to register, visit: https://www.slj.com/?subpage=Events&eventtype=webcasts

Wednesday, May 15 (4-5 pm)

Design Models That Guide Innovative Thinking (edWeb)

Design thinking means different things in different disciplines, but empathy is a key element. Join Bill Derry and Michelle Luhtala for this edWebinar as they explore design models that guide innovative thinking. They will examine points of intersection and divergence with national learning standards and share case studies and examples of their effective integration in K-12 learning environments.

For more information and to register, visit: https://home.edweb.net/webinars/

Thursday, May 16 (12-1 pm)

What Employees Need to Learn to Work With Data in the 21st Century (Training Industry)

The data revolution is well underway. Regardless of industry, working with data will soon be an essential part of all jobs, in the form of basic data analytics, data science, machine learning or artificial intelligence. What do all these terms mean, and how can employees leverage them to impact their work, whether it’s in finance, health care, technology, the public sector or another industry? We will give you a primer for understanding how data can impact your employees’ work, what they need to know and how to educate them on it.

For more information and to register, visit: https://trainingindustry.com/webinar/

Thursday, May 16 (1-2 pm)

Measuring What Matters with Google Analytics (TechSoup)

Google Analytics is a free web analytics program for your site that takes less than 30 minutes to install. In roughly the same time it takes to watch an episode of your favorite sitcom, you can be learning the what, where, how, and when of the activities on your site.

For more information and to register, visit: https://www.techsoup.org/community/events-webinars/default

Thursday, May 16 (1-2 pm)

Creating a Comprehensive and Engaging Volunteer Training Program (VolunteerMatch)

What do your volunteers need to know to be successful? This webinar will start with the basics and help you understand how to determine what information you should be sharing with your volunteers, and how that can be used to create a curriculum. We’ll then discuss how to present this information in a variety of ways using different delivery methods that appeal to adult learners. Assessing what your volunteers have learned, and creating ongoing training and professional development training for your volunteers will also be covered.

For more information and to register, visit: http://learn.volunteermatch.org/training-topics

Thursday, May 16 (1:30-2:30 pm)

More Than #MotivationMonday: Motivating Your Team Any Day of the Week (Indiana State Library)

Employees motivated to deliver top notch service are key to a library’s success. But many in library organizations don’t know how to effectively encourage employee motivation. As a critical management and leadership skill, it’s important to know what motivation is and isn’t, what works and what doesn’t. In this session, we’ll explore factors that influence motivation at work and review strategies for supervisors to keep their teams motivated and productive. No matter the size of your library or your role, you will discover your own motivation and inspire motivation in others.

For more information and to register, visit: https://continuinged.isl.in.gov/find-training/online-training-series/

Friday, May 17 (11-12 pm)

The Importance of Being Inclusive: Diversity in Collection Development for Academic Libraries (American Libraries Live)

Join us for a free webinar to learn about the topic of diversity, inclusion, and social justice in collection development, and hear how libraries can work to ensure that their collections reflect not only the students and researchers within the library but also the world outside the library’s doors.

For more information and to register, visit: https://americanlibrariesmagazine.org/al-live/

Opportunity to Attend Volunteer Conference!

The Texas Volunteer Management Conference will be held June 27-28, 2018 in McKinney, TX. The Get Involved Collaborative is offering time-sensitive reimbursement stipends of up to $500 to up to 10 library staff members who wish to attend this conference. The due date for the application is MAY 17. You can download the application form from our webpage.

Interested in learning more about volunteer engagement? Visit the Get Involved Clearinghouse, which hosts resources such as sample volunteer job descriptions, training materials, announcements of upcoming webinars, and more.

Questions? Contact Jennifer Peters at jpeters@tsl.texas.gov or 512-463-5456.

Free CE and Training This Week – May 6-10

Teaching iPad and iPhone to Seniors (Indiana State Library)

Our weekly listing is sourced from Wyoming State Library Training Calendar with free training online, and free Texas workshops, updated as new events are added. See what’s happening on the CE calendar. Confirm the date and time when you register, or follow links for archive information. Events listed in Central Time.

Monday, May 6 (9-10 am)

Teaching iPad and iPhone to Seniors (Indiana State Library)

Seniors are highly motivated to learn to use devices, but have few opportunities to attend classes that address their needs to use.   Most are unaware of how these devices can connect them to the free library services of Hoopla, Freegal, Libby (Overdrive) and their local online catalogs. This presentation will include an outline of what can be taught in five 90-minute classes.  Highlighted will be the 20 apps every senior needs to know and practical advice on such topics as: Offering classes outside of the library, fee-based classes and limiting class sizes.

For more information and to register, visit: https://continuinged.isl.in.gov/find-training/online-training-series/

Tuesday, May 7 (11-12 pm)

Reading Life Between the Lines: Using Children’s & Young Adult Literature to Have Tough Conversations about Diversity (Washington State Library)

This workshop will teach teachers, librarians, school boards, administrators and youth leaders strategies for using Children’s & Young Adult Literature with readers of any age to engage with questions of identity and difference and will help participants increase their cultural competence for working with young people in educational or recreational settings.

For more information and to register, visit: https://www.sos.wa.gov/library/libraries/firsttuesdays/default.aspx

Tuesday, May 7 (12-1 pm)

How to Use Mobile Messaging to Grow Your Nonprofit and Boost Fundraising (Nonprofit Tech for Good)

With 96% of all Americans owning mobile devices, and 81% of U.S. adults owning smartphones, it’s imperative that nonprofits adapt to meet donors where they are and how they communicate. This webinar will delve into how nonprofits can harness the power of mobile messaging in order to better engage their audience and raise more money for their cause.

For more information and to register, visit: https://bit.ly/2J57znd

Tuesday, May 7 (1-2 pm)

The 2 Generation Approach to Eliminating Poverty (Colorado State Library)

What is the 2Gen approach? You’re probably already doing it! The 2Gen approach is a method that helps families escape the cycle of poverty by intentionally serving children and their parents or adult caregivers together. Join us to brainstorm about how to support all members of the family and learn new ways to fight poverty in your community through library programs and services.

For more information and to register, visit: https://cslinsession.cvlsites.org/

Tuesday, May 7 (1-2 pm)

All Things YA (Booklist)

Whether you’re looking to add more books to your summer reading list or your tbr pile is getting a little thin, Booklist has you covered for all things YA this season! Hear from Page Street Kids and Sourcebooks as they chat about an array of YA titles, including spring and summer highlights and forthcoming books! Panelists will be joined by a young adult librarian to discuss readers’ advisory tips and book talking tricks.

For more information and to register, visit: https://www.booklistonline.com/webinars

Tuesday, May 7 (1-2 pm)

Effectively Combining Virtual and In-Person Learning (Insync Training)

When done well, blending virtual and in-person delivery has the potential to enhance accessibility and depth of understanding. Done poorly, it can undermine effective learning. In this Virtually There session, Rebecca will look to three recent case studies from her practice – examples drawn from urban policy making, rural community engagement and a post-secondary professional learning context–to explore this concept.

For more information and to register, visit: https://www.insynctraining.com/virtually-there-series/

Tuesday, May 7 (1-2 pm)

Libraries Connecting You to Coverage: Health Literacy (Public Library Association)

This free webinar will help public library staff better understand the importance of health literacy, how to promote accurate health information and resources, and how to develop community partnerships to broaden the scope of a healthy community.

For more information and to register, visit: http://www.ala.org/pla/education/onlinelearning/webinars

Tuesday, May 7 (2-3 pm)

Start a Monthly Donor Program NOW. 7 Reasons why you can’t afford to wait! (CharityHowTo)

If you’re hesitant or unsure about monthly donors, this FREE interactive webinar will answer the questions you, your boss or board may still have about the value of adding a monthly donor program to your revenue stream.

For more information and to register, visit: https://www.charityhowto.com/nonprofit-live-webinars/free

Tuesday, May 7 (4-5 pm)

Many Faces of Collaboration (School Library Connection)

Are you eager to collaborate with more teachers in your school but need some ideas on how to start? Have you touted the benefits of collaboration and found your colleagues are still reluctant to partner with you? Then join us for this hour packed with ready-to-implement ideas and encouragement! Paige Jaeger and Bridget Crossman will discuss tried-and-true strategies, from covert operations to global initiatives, to connect with teachers and others in your community to increase student learning.

For more information and to register, visit: https://schoollibraryconnection.com/

Tuesday, May 7 (4:30-5 pm)

Life Hacks with OneNote: Organize, Collaborate and Share (Technology and Innovation in Education)

Microsoft OneNote provides a unique space that allows you to keep track of your notes and content, share that content with learners and collaborate with colleagues. This session will give you a quick introduction to ways you can utilize OneNote to hack your digital spaces.

For more information and to register, visit: https://www.tie.net/webinars

Tuesday, May 7 (5-6 pm)

Veterans History Project (Library of Congress)

The Veterans History Project, led by the Library of Congress, collects and preserves the recollections of America’s veterans from World War I to present. By recording interviews with veterans and curating their memoirs, photographs, letters and other historical documents, the Veterans History Project captures their important contributions and commemorates their valor. It is a meaningful way to share a veteran’s story. Kerry Ward, will be hosting this virtual training workshop and will explain the guidelines for preparing and compiling the oral histories. To learn more about the project before the training go to https://www.loc.gov/vets/about.html . It is open to everyone.

For more information and to register, visit: https://bit.ly/2vwHEN6

Meeting number (access code): 909 441 731

Meeting password: WYVeterans1!

Tuesday, May 7 (6-7 pm)

Collaborate with Content Areas for Deeper Learning (American Association of School Librarians)

This webinar will focus on creating collaborations between the school library and content teachers in an effort to create lessons and units that foster critical thinking. Layering standards from content areas with national standards from AASL, ISTE and Future Ready librarianship creates in depth and substantial lessons for critical thinking and growth. Utilizing resources such as the AASL app and the AASL Crosswalk sets, this webinar will identify ways that school librarians can work with subject area teachers on lessons that prepare students for 21st century learning.

For more information and to register, visit: http://www.ala.org/aasl/ecollab/upcoming

Wednesday, May 8 (10-11 am)

Eye Health Across A Lifespan (National Network of Libraries of Medicine)

Eye health is important as it is often undetected by parents and doctors as young children do not know the difference between clear and blurry vision and in most cases, children do not experience pain nor can they differentiate good or bad vision as they were born with the vision they have. Participants of this session will get a quick look at how important eye health is from infancy to the elderly. We will discuss topics which may affect all ages and cover issues which may have no symptoms.

For more information and to register, visit: https://nnlm.gov/training/classes-by-availability

Wednesday, May 8 (10-11 am)

NCompass Live: Small Libraries Can Run Code Clubs for Kids (Nebraska Library Commission)

Running a code club at your library can be really intimidating – especially if you don’t know how to code! Prenda has helped hundreds of small libraries start and run thriving code clubs where kids are learning how to make websites, video games, apps, and animations using the resources you probably already have! And as a special treat, we’ll hear from Jeannie Mejstrik who is has been running an incredible club since 2017 at O’Neill (NE) Public Library, where their population is under 5,000.

For more information and to register, visit: http://www.nlc.state.ne.us/scripts/calendar/eventlist.asp?Mode=ALL

Wednesday, May 8 (10-2 pm)

Fundraise Like Netflix: Engaging Donors in a Subscription-Driven World (Network for Good)

Our upcoming event, Fundraise Like Netflix: Engaging Donors in a Subscription-Driven World, will focus on the changing charitable giving environment, how it’s being impacted by technology, and what nonprofits can do to harness these changes. Join us as we bring together nonprofit influencers and leaders looking to scale their organizations through technology, automation, and best practices.

For more information and to register, visit: https://www.networkforgood.com/webinars/

Wednesday, May 8 (12:30-1:30 pm)

Get Your Board to Help You Fundraise—Even if They Don’t Wanna! (Firespring)

If you are a nonprofit, you have a board. And that board, believe it or not, SHOULD be a fundraising machine. If your board-supported fundraising machine looks more like your college clunker than a luxury sedan, this webinar’s for you.

For more information and to register, visit: https://www.firespring.com/resources/webinars/

Wednesday, May 8 (1-2 pm)

From Silo to Hub: Seizing Opportunities to Drive Change (Georgia Library Association)

In 2016, the De Paul Library at the University of Saint Mary won the Steelcase Education Active Learning Center Grant, building on a librarian-driven change movement for the overall library space and vision. Focusing on building connections to the overall learning environment on campus, librarians partnered with faculty to develop active learning resources, training opportunities, and a circulating technology collection. This year, the university reorganized several student support functions under the umbrella of the Keleher Learning Commons, building on the library’s goals toward holistic support for student success. This session will share lessons learned while undergoing major transitions in the vision of the library on campus and navigating physical and organizational changes, as well as early impacts and outcomes.

For more information and to register, visit: https://gla.georgialibraries.org/carterette-series-webinars/

Wednesday, May 8 (1-2 pm)

Stay Mentally Alert: Government Resources For Good Mental Health (Federal Depository Library Program)

According to the National Institute of Mental Health, 26.2% of American adults suffer mental illness. This webinar will offer information on where to find resources on mental health including the National Institute of Mental Health, PubMed, and the Centers for Disease Control and Prevention. Information on how to help patrons who may have mental health issues will also be presented. Resources in other languages about mental health will be included.

For more information and to register, visit: https://www.fdlp.gov/about-the-fdlp/fdlp-events-calendar

Wednesday, May 8 (1-2 pm)

Government Insights: Crafting a Customer Experience Strategy (GovLoop)

Citizens are government’s most important responsibility, and when it comes to serving them, agencies need a comprehensive, constituent-focused strategy. But what specific elements should you take into account when creating a customer experience (CX) strategy at your agency? Government CX experts will discuss best practices and the newest innovations in the field, so get ready to take notes and ask questions.

For more information and to register, visit: https://www.govloop.com/training/

Wednesday, May 8 (1-2:30 pm)

The Power of Language: Nourishing Development of the Whole Child (Early Childhood Investigations)

This insightful webinar, presented by Dr. David Dickinson, Cowan Chair of Education and Associate Dean for Research at Vanderbilt University’s Peabody College, will describe the amazing role of language in supporting children’s emotional, social, intellectual and literacy development. Research findings from multiple fields will be discussed and illustrated with brief video clips that make those findings tangible.

For more information and to register, visit: https://www.earlychildhoodwebinars.com/presentations/

Thursday, May 9 (12-1 pm)

Assessing Intercultural Competence (Charity Village)

This webinar will be of interest to all nonprofit professionals, but may be especially useful to CEOs, Executive Directors, and HR managers who are focusing on initiatives around diversity, inclusion, or cultural competence.

For more information and to register, visit: https://charityvillage.com/cms/active-learning/webinars/assessing-intercultural-competence

Thursday, May 9 (12-1 pm)

Telling Your Story Through Blogs, Photos and Videos (IdealWare)

How do you convey the great work your organization is doing with blogs, photos and videos? These tools are powerful ways to share the difference you’re making in the world. We’ll cover the principles of good storytelling, look at examples and research about what’s working for nonprofits, and then discuss the tools that can help you put them online.

For more information and to register, visit: https://www.idealware.org/training-calendar/

Thursday, May 9 (1-2 pm)

Telling the Story of Volunteer Impact (VolunteerMatch)

You want to share the impact volunteers have in your organization and in the community, but often the information you track doesn’t help you tell that story. This webinar will help you move past number of volunteers and number of hours and start telling the real story. You’ll learn about information gathering and the key components to good storytelling, how to evaluate your current measurements and how to build support for a more thorough measurement and evaluation program, and how to engage other staff – paid and volunteer – in this work. You’ll also receive a worksheet to help you begin to tell the story of volunteer impact in your organization.

For more information and to register, visit: http://learn.volunteermatch.org/training-topics

Thursday, May 9 (1-2 pm)

Organizational Evolution: Managing Change When There Are Humans Involved (Bloomerang)

It’s often very easy to recognize when an organization needs to change, but it’s a lot harder to make it happen! Legacy staff and volunteers, “we’ve always done it this way” perspectives, and plain old inertia can put many frustrating road blocks in your way. There are ways, however, for the persistent and patient to guide the change process and help an organization evolve. Using real world examples, we’ll discuss the stages of organizational growth, personality archetypes you may encounter, and strategies to build momentum toward change.

For more information and to register, visit: https://bloomerang.co/resources/webinars/

Thursday, May 9 (1-2 pm)

The 2019 State of Grantseeking Benchmarks and Trends (TechSoup)

This webinar will reflect just-published information on grants, grantseeking, and trends. It will assist you in planning for 2019 – 2020 and in managing the expectations of your stakeholders — board members, donors, and the community at large. It will serve as a valuable tool for organizations to review their grantseeking efforts, report on performance, and plan for the future.

For more information and to register, visit: https://www.techsoup.org/community/events-webinars/default

Thursday, May 9 (1-2 pm)

How to Cultivate Social and Emotional Learning With Computational Thinking (Education Week)

In this webinar, Jeff Meyer, Director of Education for Learning.com, will: Demystify computational thinking and the mindset it encourages; Illustrate the connections between computational thinking and social and emotional learning; Share ideas to foster the connection between developing social and emotional learners and computational thinking; Provide resources to start teaching computational thinking in ways that support social and emotional learning.

For more information and to register, visit: https://www.edweek.org/ew/marketplace/webinars/webinars.html

Thursday, May 9 (1-2:30 pm)

An Introduction to Herbaria and Herbarium Practices (Connecting to Collections Care)

This webinar will provide an overview on herbarium collections. This includes covering the broad range of taxonomic organisms that may be housed in a traditional herbarium and what some of the storage options are for their many forms. Some basic schemes of organization and what a taxonomic revision means for collections will be discussed. We will briefly touch upon assessing material for incoming accessions and basic permitting guidelines. A list of some of the critical resources for understanding and maintaining these collections will be provided and gone over, and digitization will be touched on briefly.

For more information and to register, visit: https://www.connectingtocollections.org/calendar/

Thursday, May 9 (2-3:30 pm)

Get the Lib Tech Lowdown: Conference Reports from 2019 TCEA, SXSWEdu, and SXSW Interactive (Texas State Library and Archives Commission)

Every February and March, the Texas Computer Education Association (TCEA) Convention and the South by Southwest (SXSW) Education and Interactive festivals showcase multiple days of compelling panel sessions led by the brightest minds in education, innovation, and emerging technologies. Join TSLAC staffers Liz Philippi and Henry Stokes as they report on all the amazing sessions and things they learned as well as the major themes that emerged and its relevance for schools and libraries.

For more information and to register, visit: https://www.tsl.texas.gov/ld/workshops/webinars/index.html

Thursday, May 9 (7-8 pm)

Be Bold at #ISTE19: Get the Most Out of Your ISTE Experience (Follett)

Plan your conference time with the help of two educators and seasoned ISTE veterans, Shannon McClintock Miller and Bill Bass.

For more information and to register, visit: https://www.follettcommunity.com/s/webinars

Friday, May 10 (12:45-1:45 pm)

Live Streaming Event with Veronica Roth (School Library Journal)

Join Veronica Roth LIVE as she returns to her middle school alma mater to talk with current students about her path to becoming a published author, the process of active brainstorming, and how to tap into the creativity within us all.

For more information and to register, visit: https://www.slj.com/?subpage=Events&eventtype=webcasts

$1.5 million to TX libraries in First E-rate Wave

The first wave of 2019 funding commitments totaling around $1.5 million has already arrived for Texas public libraries participating in the federal E-rate discount program. Join me in congratulating the following 131 Texas public libraries who have received commitments so far!

Alicia Salinas Public Library Johnson City Library
Allan Shivers Library Killeen Public Library
Allen Memorial Public Library Kimble County Library
Alpine Public Library Krum Public Library
Anson Public Library Lago Vista Public Library
Atlanta Public Library Laguna Vista Public Library
Austin Memorial Library Lake Travis Community Library
Austin Memorial Library Lakehill Area Library
B J Hill Library Lamb County Library
Bandera County Library Laredo Public Library-Main
Bastrop Public Library Lena Armstrong Public Library
Benbrook Public Library Liberty Municipal Library
Bowie Public Library Library Of Graham
Bremond Public Library Longview Public Library
Brownwood Public Library Mammen Family Public Library
Carnegie City-County Library Mansfield Public Library
Carnegie Library Of Ballinger Marathon Public Library
Chico Public Library Marfa Public Library
City Of Presidio Library Mathis Public Library
Coldspring Area Public Library Mayor Joe V Sanchez Public Library
Coleman Public Library McAllen Public Library
Comfort Public Library Menard Public Library
Commerce Public Library Motley County Library
Copperas Cove Public Library Muleshoe Area Public Library
Cross Plains Public Library Natalia Veterans Memorial Library
D Brown Memorial Library Nesbitt Memorial Library
DeLeon City County Library New Braunfels Public Library
Dickens County-Spur Public Library Newark Public Library
Donna Public Library Olton Area Library
Dustin Michael Sekula Memorial Library Onalaska Public Library
East Travis Gateway Library District Palacios Library Inc
Eastland Centennial Memorial Library Palestine Public Library
El Paso Public Library Penitas Public Library
El Progreso Memorial Library Pittsburg-Camp County Public Library
Electra Public Library Port Isabel Public Library
Elsa Public Library Pottsboro Area Public Library
Ethel L Whipple Memorial Library Pridgen Foundation-Grapeland Public Library
Euless Public Library Quitman Public Library
Fairfield Library Assoc Inc Real County Public Library
Fannie Brown Booth Memorial Library Reeves County Library
Farmers Branch Manske Public Library Rhome Public Library
Forest Hill Public Library Rio Grande City Public Library
Gatesville Public Library Rusk County Library System
Genevieve Miller Hitchcock Public Library Salado Public Library
Gibbs Memorial Library San Antonio Public Library
Grand Saline Public Library San Juan Memorial Library
Groesbeck Public Library Seguin Public Library
Groves Public Library Sergeant Fernando De La Rosa Memorial Library
Hale Center Public Library Sheridan Memorial Library
Hallettsville Public Library Silverton Library
Harlingen Public Library Sinton Public Library
Harris County Public Library Speer Memorial Library
Haslet Public Library Stamford Carnegie Library
Hector P. Garcia Memorial Library Stella Hill Memorial Library
Henderson County Library Sterling County Public Library
Hewitt Public Library Tom Green County Library
Hidalgo Public Library Val Verde County Library
Hillsboro City Library Van Horn City County Library
Hondo Public Library Vidor Public Library
Honey Grove Library & Learning Center Waskom Public Library
Houston Area Library Automated Network West Public Library
Hughes Springs Area Public Library Westbank Community Library
Jasper Public Library Wharton County Library
Jennie Trent Dew Library White Settlement Public Library
Joe Barnhart Bee County Library Williams Memorial Library “

NOTE: Libraries with the symbol are receiving FREE E-rate application assistance from TSLAC via the Libraries Connecting Texas program.

This is about a third of commitments due to Texas libraries for discounts to support the library’s Internet connectivity. It’s a great start, but it’s just the beginning for the 2019 year as many more waves will follow.

For more information about the federal E-rate discount program and TSLAC’s free E-rate coaching help, contact State E-rate Coordinator Henry Stokes at hstokes@tsl.texas.gov or call 512-463-6624.


Choose Privacy Week is Here!

Image of two hands hugging a lock with a banner reading "inclusive privacy: closing the gap".

Choose Privacy Week Is Here!

Patron privacy and confidentiality are cornerstones of our profession, as explained in the Article 6 of ALA Library Bill of Rights. To highlight their importance, for one week each May, the American Library Association  “promotes the importance of individual privacy rights and celebrates libraries and librarians’ unique role in protecting privacy,” through Choose Privacy Week programming.

This year the programming is focusing on inclusiveness in privacy education and outreach. Much like how libraries are go-to resources for assisting community members affected by the digital divide — those without internet access or with lower levels of digital literacy —  libraries have an important role to play in assisting vulnerable members of our communities in helping protect their information. A recent editorial in the New York Times entitled “The Devastating Consequences of Being Poor in the Digital Age,” illustrates this in explicit detail.

There are numerous free resources to help both library staff and patrons understand the nuances of privacy, some of which are highlighted below. After exploring each resource, consider some ways you might implement these resources at your library. You’ll find a list of possibilities at the end of this post.

Resources:

  • Virtual Privacy Lab from San Jose Public Library
    This online resource cover privacy topics such as how the internet works, your information footprint, and online tracking in common sense language. Included at the end of each topic page is a short interactive survey which helps build a customized list of tools, apps, and resources for further investigation. Available in English, Español (Spanish) and Tiếng Việt (Vietnamese)
  • Library Privacy Guidelines and Library Privacy Checklists from the American Library Association Library Privacy Guidelines “attempt to balance the need to protect reader privacy with the needs of libraries to collect user data and provide personalized services, while respecting and protecting the individual’s right to make their own informed decisions in regards to how much privacy they are willing to trade for convenience or added benefits.” The topics covered assist public, academic and school libraries with the foundation to review their current technology offerings with a critical eye toward privacy.  The Library Privacy Checklists are companion resources to the guidelines and assist library staff from all library sizes with implementing the guidelines based on priority and feasibility.
  • Digital Privacy & Security in the Library from NYC Digital Safety This is a suite of “seven online training modules that feature core concepts in data privacy and online security.” These modules focus on interactions between library staff and their patrons” and cover topics such as how Internet technologies transmit and receive information, how data is collected and shared, how to secure personally identifiable information, prevent tracking, avoid scams, and minimize our digital footprint to keep our data safe.  The modules include video, transcripts, short quizzes, and resources for follow-up.
  • Privacy & Security Resources from Mozilla
    As part of their Internet Health Report project, Mozilla (which produces the Firefox Internet browser) compiles a handy list of how-tos for everyday folks on how to make the Internet a healthier place so we can connect, learn, and grow safely. Their guide on Privacy & Security provides helpful tips and links on how to take back control of our apps and online account data through implementing strong passwords and data encryption.

How to Integrate These Resources
No step is too small in beginning the process of sharing this information with your patrons and your community. Here are some ideas of how to approach it:

  • Create a privacy page on your library’s website and promote it through your social media accounts.
  • Hold a workshop with library patrons using some of the tools and tips.
  • Highlight a few resources in an email to staff ahead of a staff meeting and then take a few short minutes to discuss once you’re all in person.
  • Integrate some of the privacy guidelines into your library policies and strategic plan.
  • Send out resources in your library’s newsletter.
  • Present these resources to your community partners, including workforce departments, schools and other non-profits to show them the library and its staff are proactive in thinking about their privacy.

Questions or comments? Contact Cindy Fisher, Digital Inclusion Consultant, at 512-463-4855 or cfisher@tsl.texas.gov.

Report from our first ever New Director’s Preconference at TLA!


Success https://flic.kr/p/2fCECWE is licnesed through https://creativecommons.org/publicdomain/zero/1.0/
The Way to Success! (https://flic.kr/p/2fCECWE) is licensed through CC0

This year at TLA, TSLAC hosted our first ever preconference directed at new library directors that have held their position 3 years or less. We had a full day of networking, hearing practical tips from TSLAC staff, and engaging with a panel of experienced librarians on the topic of engaging effectively with governing authorities.

Our panel was so successful, in fact, that I reached out to the experienced directors and asked them to share their thoughts on the following question:

“What are your top three suggestions for new directors that will set them up for success in working with their governing authority?”

Judy Bergeron, Director, Smithville Public Library

Communicate

Communication is key – especially multi-directional communication – upward to the governing authority, inward to library staff and Advisory Board members, and outward to the public and other City departments. Once we started regular one-on-one meetings with the City Manager and monthly meetings with all the department heads, I felt that we were more aware of all that is going on with City operations. This comes in very handy at budget time, too, as the library gets an opportunity to communicate and justify budgetary needs.

Define goals –

It is important to communicate long-range and strategic planning with the governing authority, too. At our one-on-one meetings, the City Manager and I determine our top goals and accomplishments for the year. We use the SMART goal system (Specific, Measurable, Attainable, Relevant, and Time-bound), so we have specific, measurable goals to strive for and assess progress. These provide a great template to present our plans to the City Council (who have the final vote on the budget) at public workshops, and we also maintain transparency through this communication.

Ask –

Don’t be afraid to ask for help. Try to familiarize yourself with the governing authority’s perspective and have some understanding of their expectations. Ask those who have been there before you: What worked? What didn’t work? That way you can learn from them. It also helps to ask others in your network – you have gotten off to a good start with attending library-related workshops and training sessions. TSL, TLA, PLA, ALA, and other library resources have a lot of experience to help answer your questions.

Dayna Williams-Capone, Director, Victoria Public Library

  1. Work with your city manager to determine how you can connect with the city council.  In my case that was through:
    1. Being involved in the orientation when city council members tour the library and sit down with me to talk about library successes, challenges and goals. 
    2. Presenting an annual report to the full council as part of their meeting.
    3. Being visible by sitting up front with other department heads at city council meetings.
    4. Being aware of the politics surrounding my particular situation and always alerting my city manager when I have concerns or feel that a situation is beginning to be uncomfortable or I do not know how to answer a city council member’s request.
  2. Turning outward.  Learn as much about the inner workings of the city as possible and get to know as many other city employees as possible.  Find ways to work with other city departments and support their successes.  I led the city’s United Way fundraising effort two years in a row in order to be involved.  I attend police promotion events, retirement parties and any city events where other departments are gathering feedback.  MPO had consultants in last week to develop long range transportation plans and I attended to voice concerns I had about roads, sidewalks and transit around the library.  We make sure items about the library are included in the city-wide newsletter.  I attend splash pad openings or share feedback with Parks when I hear good suggestions from the community.   There are many ways to connect with other city departments.
  3. Keep city council aware of your library events, publications, awards and better yet ask them to be involved in a library event.  I do this by making sure that a library newsletter is always included in city council’s meeting packets.  I have also personally invited city council members to programs if I felt that the topic tied in with his / her interests.  Sometimes my city manager would ask me to make an announcement at the podium at city council meeting about a big, upcoming library event.

Julia Mitschke, Director, Cedar Park Public Library

  1. Maintain awareness of what’s going in your community and among your officials; go to council meetings, go to community events, network with other department heads or people at your organization level.
  2. Avoid library jargon and think about things from a constituent’s perspective when talking to your governing authority. It’s important that they understand what services you provide and why they are important to the community. Whenever I am making a funding request I always frame the need/case for support in terms of what the benefit to the community will be (even if it is something that is more of a staff efficiency/workload balancing request).
  3. Everyone makes mistakes; own the mistake and figure out how to move forward.

Mary Jo Giudice, Director of Libraries, City of Dallas

I’d add to their responses that volunteering for events outside the library or volunteering to host events for other departments in your City/County is a great way to develop colleagues and win positive attention from your government leaders. I often am on review panels for the purchasing department or hiring panels and the time that I get with other City officials this way is invaluable. When you get this time, ask questions, ask for advice, pick their brains and then let them know you will support them in their ideas too. Being a part of the governmental team just reinforces our value to a community.

It was said before but bears repeating – communicate with your government officials and be responsive when they ask for help or ask opinions. Raise your hand, lean in and holler at  the top of your lungs to be heard.


Free CE and Training This Week – April 29 – May 3

Our weekly listing is sourced from Wyoming State Library Training Calendar with free training online, and free Texas workshops, updated as new events are added. See what’s happening on the CE calendar. Confirm the date and time when you register, or follow links for archive information. Events listed in Central Time.

Monday, May 6 (9-10 am)

Teaching iPad and iPhone to Seniors (Indiana State Library)

Seniors are highly motivated to learn to use devices, but have few opportunities to attend classes that address their needs to use.   Most are unaware of how these devices can connect them to the free library services of Hoopla, Freegal, Libby (Overdrive) and their local online catalogs. This presentation will include an outline of what can be taught in five 90-minute classes.  Highlighted will be the 20 apps every senior needs to know and practical advice on such topics as: Offering classes outside of the library, fee-based classes and limiting class sizes.

For more information and to register, visit: https://continuinged.isl.in.gov/find-training/online-training-series/

Tuesday, May 7 (11-12 pm)

Reading Life Between the Lines: Using Children’s & Young Adult Literature to Have Tough Conversations about Diversity (Washington State Library)

This workshop will teach teachers, librarians, school boards, administrators and youth leaders strategies for using Children’s & Young Adult Literature with readers of any age to engage with questions of identity and difference and will help participants increase their cultural competence for working with young people in educational or recreational settings.

For more information and to register, visit: https://www.sos.wa.gov/library/libraries/firsttuesdays/default.aspx

Tuesday, May 7 (12-1 pm)

How to Use Mobile Messaging to Grow Your Nonprofit and Boost Fundraising (Nonprofit Tech for Good)

With 96% of all Americans owning mobile devices, and 81% of U.S. adults owning smartphones, it’s imperative that nonprofits adapt to meet donors where they are and how they communicate. This webinar will delve into how nonprofits can harness the power of mobile messaging in order to better engage their audience and raise more money for their cause.

For more information and to register, visit: https://bit.ly/2J57znd

Tuesday, May 7 (1-2 pm)

The 2 Generation Approach to Eliminating Poverty (Colorado State Library)

What is the 2Gen approach? You’re probably already doing it! The 2Gen approach is a method that helps families escape the cycle of poverty by intentionally serving children and their parents or adult caregivers together. Join us to brainstorm about how to support all members of the family and learn new ways to fight poverty in your community through library programs and services.

For more information and to register, visit: https://cslinsession.cvlsites.org/

Tuesday, May 7 (2-3 pm)

All Things YA (Booklist)

Whether you’re looking to add more books to your summer reading list or your tbr pile is getting a little thin, Booklist has you covered for all things YA this season! Hear from Page Street Kids and Sourcebooks as they chat about an array of YA titles, including spring and summer highlights and forthcoming books! Panelists will be joined by a young adult librarian to discuss readers’ advisory tips and book talking tricks.

For more information and to register, visit: https://www.booklistonline.com/webinars

Tuesday, May 7 (1-2 pm)

Effectively Combining Virtual and In-Person Learning (Insync Training)

When done well, blending virtual and in-person delivery has the potential to enhance accessibility and depth of understanding. Done poorly, it can undermine effective learning. In this Virtually There session, Rebecca will look to three recent case studies from her practice – examples drawn from urban policy making, rural community engagement and a post-secondary professional learning context–to explore this concept.

For more information and to register, visit: https://www.insynctraining.com/virtually-there-series/

Tuesday, May 7 (1-2 pm)

Libraries Connecting You to Coverage: Health Literacy (Public Library Association)

This free webinar will help public library staff better understand the importance of health literacy, how to promote accurate health information and resources, and how to develop community partnerships to broaden the scope of a healthy community.

For more information and to register, visit: http://www.ala.org/pla/education/onlinelearning/webinars

Tuesday, May 7 (2-3 pm)

Start a Monthly Donor Program NOW. 7 Reasons why you can’t afford to wait! (CharityHowTo)

If you’re hesitant or unsure about monthly donors, this FREE interactive webinar will answer the questions you, your boss or board may still have about the value of adding a monthly donor program to your revenue stream.

For more information and to register, visit: https://www.charityhowto.com/nonprofit-live-webinars/free

Tuesday, May 7 (4-5 pm)

Many Faces of Collaboration (School Library Connection)

Are you eager to collaborate with more teachers in your school but need some ideas on how to start? Have you touted the benefits of collaboration and found your colleagues are still reluctant to partner with you? Then join us for this hour packed with ready-to-implement ideas and encouragement! Paige Jaeger and Bridget Crossman will discuss tried-and-true strategies, from covert operations to global initiatives, to connect with teachers and others in your community to increase student learning.

For more information and to register, visit: https://schoollibraryconnection.com/

Tuesday, May 7 (4:30-5 pm)

Life Hacks with OneNote: Organize, Collaborate and Share (Technology and Innovation in Education)

Microsoft OneNote provides a unique space that allows you to keep track of your notes and content, share that content with learners and collaborate with colleagues. This session will give you a quick introduction to ways you can utilize OneNote to hack your digital spaces.

For more information and to register, visit: https://www.tie.net/webinars

Tuesday, May 7 (5-6 pm)

Veterans History Project (Library of Congress)

The Veterans History Project, led by the Library of Congress, collects and preserves the recollections of America’s veterans from World War I to present. By recording interviews with veterans and curating their memoirs, photographs, letters and other historical documents, the Veterans History Project captures their important contributions and commemorates their valor. It is a meaningful way to share a veteran’s story. Kerry Ward, will be hosting this virtual training workshop and will explain the guidelines for preparing and compiling the oral histories. To learn more about the project before the training go to https://www.loc.gov/vets/about.html . It is open to everyone.

For more information and to register, visit: https://bit.ly/2vwHEN6

Meeting number (access code): 909 441 731

Meeting password: WYVeterans1!

Tuesday, May 7 (6-7 pm)

Collaborate with Content Areas for Deeper Learning (American Association of School Librarians)

This webinar will focus on creating collaborations between the school library and content teachers in an effort to create lessons and units that foster critical thinking. Layering standards from content areas with national standards from AASL, ISTE and Future Ready librarianship creates in depth and substantial lessons for critical thinking and growth. Utilizing resources such as the AASL app and the AASL Crosswalk sets, this webinar will identify ways that school librarians can work with subject area teachers on lessons that prepare students for 21st century learning.

For more information and to register, visit: http://www.ala.org/aasl/ecollab/upcoming

Wednesday, May 8 (10-11 am)

Eye Health Across A Lifespan (National Network of Libraries of Medicine)

Eye health is important as it is often undetected by parents and doctors as young children do not know the difference between clear and blurry vision and in most cases, children do not experience pain nor can they differentiate good or bad vision as they were born with the vision they have. Participants of this session will get a quick look at how important eye health is from infancy to the elderly. We will discuss topics which may affect all ages and cover issues which may have no symptoms.

For more information and to register, visit: https://nnlm.gov/training/classes-by-availability

Wednesday, May 8 (10-11 am)

NCompass Live: Small Libraries Can Run Code Clubs for Kids (Nebraska Library Commission)

Running a code club at your library can be really intimidating – especially if you don’t know how to code! Prenda has helped hundreds of small libraries start and run thriving code clubs where kids are learning how to make websites, video games, apps, and animations using the resources you probably already have! And as a special treat, we’ll hear from Jeannie Mejstrik who is has been running an incredible club since 2017 at O’Neill (NE) Public Library, where their population is under 5,000.

For more information and to register, visit: http://www.nlc.state.ne.us/scripts/calendar/eventlist.asp?Mode=ALL

Wednesday, May 8 (9-1 pm)

Fundraise Like Netflix: Engaging Donors in a Subscription-Driven World (Network for Good)

Our upcoming event, Fundraise Like Netflix: Engaging Donors in a Subscription-Driven World, will focus on the changing charitable giving environment, how it’s being impacted by technology, and what nonprofits can do to harness these changes. Join us as we bring together nonprofit influencers and leaders looking to scale their organizations through technology, automation, and best practices.

For more information and to register, visit: https://www.networkforgood.com/webinars/

Wednesday, May 8 (11:30-12:30 pm)

Get Your Board to Help You Fundraise—Even if They Don’t Wanna! (Firespring)

If you are a nonprofit, you have a board. And that board, believe it or not, SHOULD be a fundraising machine. If your board-supported fundraising machine looks more like your college clunker than a luxury sedan, this webinar’s for you.

For more information and to register, visit: https://www.firespring.com/resources/webinars/

Wednesday, May 8 (12-1 pm)

From Silo to Hub: Seizing Opportunities to Drive Change (Georgia Library Association)

In 2016, the De Paul Library at the University of Saint Mary won the Steelcase Education Active Learning Center Grant, building on a librarian-driven change movement for the overall library space and vision. Focusing on building connections to the overall learning environment on campus, librarians partnered with faculty to develop active learning resources, training opportunities, and a circulating technology collection. This year, the university reorganized several student support functions under the umbrella of the Keleher Learning Commons, building on the library’s goals toward holistic support for student success. This session will share lessons learned while undergoing major transitions in the vision of the library on campus and navigating physical and organizational changes, as well as early impacts and outcomes.

For more information and to register, visit: https://gla.georgialibraries.org/carterette-series-webinars/

Wednesday, May 8 (12-1 pm)

Stay Mentally Alert: Government Resources For Good Mental Health (Federal Depository Library Program)

According to the National Institute of Mental Health, 26.2% of American adults suffer mental illness. This webinar will offer information on where to find resources on mental health including the National Institute of Mental Health, PubMed, and the Centers for Disease Control and Prevention. Information on how to help patrons who may have mental health issues will also be presented. Resources in other languages about mental health will be included.

For more information and to register, visit: https://www.fdlp.gov/about-the-fdlp/fdlp-events-calendar

Wednesday, May 8 (12-1 pm)

Government Insights: Crafting a Customer Experience Strategy (GovLoop)

Citizens are government’s most important responsibility, and when it comes to serving them, agencies need a comprehensive, constituent-focused strategy. But what specific elements should you take into account when creating a customer experience (CX) strategy at your agency? Government CX experts will discuss best practices and the newest innovations in the field, so get ready to take notes and ask questions.

For more information and to register, visit: https://www.govloop.com/training/

Wednesday, May 8 (12-1:30 pm)

The Power of Language: Nourishing Development of the Whole Child (Early Childhood Investigations)

This insightful webinar, presented by Dr. David Dickinson, Cowan Chair of Education and Associate Dean for Research at Vanderbilt University’s Peabody College, will describe the amazing role of language in supporting children’s emotional, social, intellectual and literacy development. Research findings from multiple fields will be discussed and illustrated with brief video clips that make those findings tangible.

For more information and to register, visit: https://www.earlychildhoodwebinars.com/presentations/

Thursday, May 9 (11-12 pm)

Assessing Intercultural Competence (Charity Village)

This webinar will be of interest to all nonprofit professionals, but may be especially useful to CEOs, Executive Directors, and HR managers who are focusing on initiatives around diversity, inclusion, or cultural competence.

For more information and to register, visit: https://charityvillage.com/cms/active-learning/webinars/assessing-intercultural-competence

Thursday, May 9 (11-12 pm)

Telling Your Story Through Blogs, Photos and Videos (IdealWare)

How do you convey the great work your organization is doing with blogs, photos and videos? These tools are powerful ways to share the difference you’re making in the world. We’ll cover the principles of good storytelling, look at examples and research about what’s working for nonprofits, and then discuss the tools that can help you put them online.

For more information and to register, visit: https://www.idealware.org/training-calendar/

Thursday, May 9 (12-1 pm)

Telling the Story of Volunteer Impact (VolunteerMatch)

You want to share the impact volunteers have in your organization and in the community, but often the information you track doesn’t help you tell that story. This webinar will help you move past number of volunteers and number of hours and start telling the real story. You’ll learn about information gathering and the key components to good storytelling, how to evaluate your current measurements and how to build support for a more thorough measurement and evaluation program, and how to engage other staff – paid and volunteer – in this work. You’ll also receive a worksheet to help you begin to tell the story of volunteer impact in your organization.

For more information and to register, visit: http://learn.volunteermatch.org/training-topics

Thursday, May 9 (12-1 pm)

Organizational Evolution: Managing Change When There Are Humans Involved (Bloomerang)

It’s often very easy to recognize when an organization needs to change, but it’s a lot harder to make it happen! Legacy staff and volunteers, “we’ve always done it this way” perspectives, and plain old inertia can put many frustrating road blocks in your way. There are ways, however, for the persistent and patient to guide the change process and help an organization evolve. Using real world examples, we’ll discuss the stages of organizational growth, personality archetypes you may encounter, and strategies to build momentum toward change.

For more information and to register, visit: https://bloomerang.co/resources/webinars/

Thursday, May 9 (12-1 pm)

The 2019 State of Grantseeking Benchmarks and Trends (TechSoup)

This webinar will reflect just-published information on grants, grantseeking, and trends. It will assist you in planning for 2019 – 2020 and in managing the expectations of your stakeholders — board members, donors, and the community at large. It will serve as a valuable tool for organizations to review their grantseeking efforts, report on performance, and plan for the future.

For more information and to register, visit: https://www.techsoup.org/community/events-webinars/default

Thursday, May 9 (12-1 pm)

How to Cultivate Social and Emotional Learning With Computational Thinking (Education Week)

In this webinar, Jeff Meyer, Director of Education for Learning.com, will: Demystify computational thinking and the mindset it encourages; Illustrate the connections between computational thinking and social and emotional learning; Share ideas to foster the connection between developing social and emotional learners and computational thinking; Provide resources to start teaching computational thinking in ways that support social and emotional learning.

For more information and to register, visit: https://www.edweek.org/ew/marketplace/webinars/webinars.html

Thursday, May 9 (12-1:30 pm)

An Introduction to Herbaria and Herbarium Practices (Connecting to Collections Care)

This webinar will provide an overview on herbarium collections. This includes covering the broad range of taxonomic organisms that may be housed in a traditional herbarium and what some of the storage options are for their many forms. Some basic schemes of organization and what a taxonomic revision means for collections will be discussed. We will briefly touch upon assessing material for incoming accessions and basic permitting guidelines. A list of some of the critical resources for understanding and maintaining these collections will be provided and gone over, and digitization will be touched on briefly.

For more information and to register, visit: https://www.connectingtocollections.org/calendar/

Thursday, May 9 (1-2:30 pm)

Get the Lib Tech Lowdown: Conference Reports from 2019 TCEA, SXSWEdu, and SXSW Interactive (Texas State Library and Archives Commission)

Every February and March, the Texas Computer Education Association (TCEA) Convention and the South by Southwest (SXSW) Education and Interactive festivals showcase multiple days of compelling panel sessions led by the brightest minds in education, innovation, and emerging technologies. Join TSLAC staffers Liz Philippi and Henry Stokes as they report on all the amazing sessions and things they learned as well as the major themes that emerged and its relevance for schools and libraries.

For more information and to register, visit: https://www.tsl.texas.gov/ld/workshops/webinars/index.html

Thursday, May 9 (6-7 pm)

Be Bold at #ISTE19: Get the Most Out of Your ISTE Experience (Follett)

Plan your conference time with the help of two educators and seasoned ISTE veterans, Shannon McClintock Miller and Bill Bass.

For more information and to register, visit: https://www.follettcommunity.com/s/webinars

Friday, May 10 (11:45-12:45 pm)

Live Streaming Event with Veronica Roth (School Library Journal)

Join Veronica Roth LIVE as she returns to her middle school alma mater to talk with current students about her path to becoming a published author, the process of active brainstorming, and how to tap into the creativity within us all.

For more information and to register, visit: https://www.slj.com/?subpage=Events&eventtype=webcasts

Tuesday, Apr 30 (12-1 pm)

New Librarianship: Professional Evolution within a Team Environment (iSchool @ UW-Madison)

How do libraries stay relevant? This is a frequently asked question. We are confronted with this question in our day-to-day, throughout library school, and again as we navigate the professional space of librarianship. This webinar will share how a team of community college librarians re-imagined “what a librarian works like.” It will discuss an affirming process of re-envisioning ourselves as professionals, re-visiting methods of collaboration, and re-thinking outreach to better support our users in the evolving world of libraries and information services.

For more information and to register, visit: https://ischool.wisc.edu/continuing-education/free-webinars/

Tuesday, Apr 30 (1-2 pm)

Successful Volunteer Interview Strategies (VolunteerMatch)

Interviewing each prospective volunteer can seem overwhelming, but it’s one of the best ways to ensure that the volunteers you recruit are the volunteers you need. This webinar introduces a variety of question types used in volunteer interviews and offers strategies for honing your interview skills. Materials will be provided to help you implement this process in your organization, as well as a training syllabus so you can learn how to recruit and train a volunteer staff to assist with prospective volunteer interviews.

To register, visit: http://learn.volunteermatch.org/training-topics

Tuesday, Apr 30 (3-4 pm)

Creatively Exploring the 12-Bar Blues (Library of Congress)

The 12-bar blues is a distinctively American musical form, which many diverse musicians have used to express their experiences and connect with others. Blues music provides a rich field for young musicians to create, perform, and respond. It also provides a lens to explore historical periods, and can empower students to express their own historical perspectives in an engaging, multimodal way. In this webinar, participants will experience several blues pieces from the Library of Congress. Participants will discuss how students can use these primary sources to develop musical and historical understandings, and how these understandings empower students’ own creative works.

To register, visit: https://locgov.webex.com/locgov/onstage/g.php?MTID=ebb67ec244f884ed44ea12924542404df