FY 2021 Interlibrary Loan Lending Reimbursement Program

While interlibrary loan activity and services have been touch and go over the last year, the Texas State Library and Archives Commission is glad to be able to make lending reimbursements available to participating Texas libraries again this year. 

The annual ILL Lending Reimbursement Program awards eligible and participating libraries a set amount per lend made to other Texas Navigator libraries between August 1, 2020, and July 31, 2021. You can find your library’s lending statistics in your NRE account by clicking “Reports” on the left-hand menu, selecting “Monthly ILL Statistics” with a start date of August 1, 2020, and an end date of the current date, and generating the report. The Responder – Shipped column will represent your eligible lends to date.

This year’s program will open for participation in the Grant Management system on Tuesday, April 27, 2021. TSLAC staff will host an informational and instructional webinar that day from 2:00 to 3:00 pm CST, any library staff may register and participate here, a recording will also be made available if you are not able to attend the live presentation:


It continues to remain a local decision whether your library offers ILL services to your patrons and fellow libraries. You can suspend or unsuspend your Navigator account as needed based on your available resources and designated safety measures.

For information on what services libraries across the state are currently offering to their communities, including ILL services, you can visit our COVID-19 Information and Resources for Library Workers page and explore the Library Status Project resources at the top of the page. Please feel free to update information for your library while you are there!

Please contact Sara Hayes, Statewide ILL Coordinator, by email at shayes@tsl.texas.gov with any questions.

Curious about the statewide courier?

The Texas State Library and Archives Commission (TSLAC) contracts with Amigos Library Services to a manage a statewide courier program, TExpress/Trans Amigos Express (TAE), that facilitates the delivery of interlibrary loan items between Texas academic and public libraries. In addition to more than 240 participating libraries in Texas, Oklahoma, and New Mexico, the courier connects to the Mid-America Library Alliance (MALA), MOBIUS consortia, and Kansas Library Express (KLE) courier services, providing access to more than 600 additional libraries in Missouri, Kansas, Arkansas, Illinois, and Iowa for no additional fee. No matter what level of service you choose, you will be able to ship to this extended circle of participating libraries at no extra cost.

TSLAC provides subscription subsidies for eligible TexShare libraries participating in the courier program. Subscription fees and subsidies for FY 2021, September 1, 2020 – August 31, 2021, are (prices will be prorated for joining mid-year):

Delivery ServiceAnnual Courier
Subscription Cost
TexShare SubsidyFinal Cost to TexShare Libraries
5-days per week$5,810$1,743$4,067
3-days per week$3,965$1,190$2,775
2-days per week$3,044$915$2,129

Texas public libraries using Navigator for interlibrary loan management can have their Navigator Request Engine (NRE) account configured to send borrowing requests strictly to other courier libraries or to courier libraries first and then to non-courier libraries. To set this up, please use the Report a Problem link in NRE and let OCLC know your preference.

Libraries may also ship non-ILL materials through the courier using the appropriate guidelines found here: https://www.amigos.org/node/144

Amigos courier responsibilities:

  • Provide participants with branded shipping bags for packing and transporting materials
  • Provide training resources to participants
  • Provide responsive service to all current and potential participants

Library courier responsibilities:

  • Report monthly shipping and receiving statistics, holiday closures, missing item, and service disruptions to Amigos through their website
  • Subscribe at least one staff member to the Trans Amigos Express/TExpress mailing list by emailing tae@amigos.org with library name and contact information
  • Respond to the annual satisfaction survey sent out by Amigos in June

Amigos staff are motivated to stay in touch with current and potential courier participants, so if you have a particularly great driver experience, or any service concerns, or if you’re curious about the potential for savings with your ILL delivery, please contact them directly at tae@amigos.org

More information about the courier program is available on our website at https://www.tsl.texas.gov/texshare/texpressfaq.html.

Statewide Interlibrary Loan : Current Considerations

Libraries are across Texas are in various states of reopening as we adjust—and readjust—to life during the COVID pandemic. During changes to library services related to COVID, it is  a local decision whether and when  your library is ready to borrow and lend materials through ILL.  We hope you find the information below helpful in decision making regarding ILL and other services moving forward:

1, TSLAC has created a tool for libraries to report and view facility openings and service availability, including ILL, in libraries across the state. Please see information on the Texas Library Status Project, and add your library’s information, on our COVID-19 Information page here: https://www.tsl.texas.gov/ldn/covid-19

2. The REALM project is a research project conducted by OCLC, IMLS, and Battelle focused on how long the COVID-19 virus survives on materials that are prevalent in libraries, archives, and museums. The project draws upon the research to produce authoritative, science-based information on how materials can be handled to mitigate exposure to staff and visitors. Please see their research results here: https://www.webjunction.org/explore-topics/COVID-19-research-project.html

3. OCLC provides a crowd sourced list and map that includes the ILL borrowing and lending status of participating libraries across the country, and world, here: https://libraries.oclc.org/

4. A new listserv for Navigator ILL users is now available. Any staff that might benefit from Texas ILL news, updates, and/or a place to ask and respond to questions about ILL can register here: https://lists.state.tx.us/mailman/listinfo/navigator-ill (Please check both your inbox and spam/junk folder for your registration confirmation email!)

As your library makes any changes to ILL services, please make sure any updates are reflected in your Navigator NRE account by suspending or unsuspending your library under: Locations—Edit Own—Local Holidays. 

Please contact Sara Hayes at shayes@tsl.texas.gov with any questions or concerns.

TSLAC ILL TexShare Virtual Conference Registration

Join us for a free online conference

Join us on August 6, 2020 for a free virtual conference, with sessions focusing on resource sharing programs from the Texas State Library and Archives Commission. Speakers will present information on statewide interlibrary loan, the TexShare Card program, TexShare Database instruction, and the courier program.

With tracks for academic and public libraries, all library staff are welcome and encouraged to attend!

DATE: Thursday, August 6, 2020, 9:00 am – 3:15 pm
COST: Free

Register here: https://www.tsl.texas.gov/ldn/ill-texshare-virtual-con

Interlibrary Loan Lending Reimbursement Program and Statistics

As libraries have adjusted and reinvented their services over the last two months, interlibrary loan activity has been put on hold (pun intended!) across Texas and the country. While ILL lending has been suspended of late, TSLAC is still offering lending reimbursements through the FY 2020 ILL Lending Reimbursement Program for lends made during the eligible time period: August 1, 2019 – July 31, 2020. This non-competitive grant program is open in TSLAC’s Grant Management System portal and any Texas Navigator library that provides materials through ILL to fellow Texas Navigator libraries is eligible to participate. I am happy to provide you available statistics, you can also run a report of your library’s lending statistics by month from the Navigator Request Engine (NRE) by following these steps:

  1. Log in to your NRE account
  2. Select Reports from the menu on the left side of the screen
  3. Select Monthly ILL Statistics from the list of Reports
  4. Enter a start date of August 1, 2019 and an end date of current date, click Generate Report
  5. The Responder – Shipped column reflects the lends made to Navigator libraries that are eligible for reimbursement

If you have questions or concerns about participating, please contact me at shayes@tsl.texas.gov.  The deadline to submit the signed participation agreement form is July 24, 2020. The full timeline is:

July 24, 2020: Deadline to submit completed Grant Agreement/Application Certification form in GMS, signed by authorized legal entity signatory.
August 17, 2020: TSLAC will notify libraries of total eligible lends and award amounts and begin accepting Performance Certification forms through the online GMS portal.
August 31, 2020: Deadline to submit completed Performance Certification form in GMS, signed by Library Director.
September 2020: Reimbursement payments dispersed to legal entities (cities, counties, universities).

If this is a time for catching up on training or policy review/development at your library, you may wish to (re)visit the following resources related to interlibrary loan:

The ILL lending reimbursement  program is administered by the Texas State Library and Archives Commission (TSLAC) and funded by the federal Library Services and Technology Act (LSTA) through the Institute of Museum and Library Services (IMLS).