Webinar Frequently Asked Questions (FAQs)
Here are answers to frequently asked questions about the webinars we produce in-house.
Which platform do you use for your webinars?
We are currently using Zoom.
How do I join the Webinar on the day of the event?
As soon as you complete the registration process for your Webinar, you will receive a confirmation email with the URL that you will need to visit on the day/time of your event in order to log in to the Webinar. When possible, automated confirmation reminder emails will be sent 1-2 days prior to the event. If you do not receive a confirmation email, please contact the person listed as the program organizer or email ld@tsl.texas.gov. When you email, please include the title and date of the Webinar in question.
How do I receive CE credit for attending one of your Webinars?
First, please check the registration page for the Webinar in question and make sure that it qualifies for CE credit. If it does, then a follow-up email will be sent (usually within 3 business days) to those who logged in and attended the live Webinar. Attendees are advised to save and/or print the follow-up email as it will serve as proof of attendance for CE purposes.
Can my library staff view this in a group setting for CE credit?
Groups of two (2) or more are welcome to view any of our live Webinars together and receive CE credit.
The following steps should be followed for group Webinar viewings:
- One person from the group should serve as the "site coordinator" -- this person will register themselves for the Webinar and will coordinate the viewing at their institution or library.
- On the day of the Webinar, the site coordinator will complete the online Group Webinar Sign-in Sheet along with the attendees and submit it immediately after the event.
- Finally, the site coordinator will watch for the official follow-up email for the event (the email that contains the statement of CE credit, if eligible) and will then forward that email to the other attendees in their group. This is very important as it is the only way that attendees will receive CE credit for their participation in the Webinar.
What if I know that I will be unable to attend the live event? May I view a recording of the Webinar at a later time?
If you know that you might be unable to attend the live event but would like to view the archived Webinar, please go ahead and register as you normally would. All registrants who do not attend the live event will automatically be sent a follow-up email with the link to view the recorded Webinar (as long as one was created).
May I earn CE credit for viewing recorded (archived) Webinars?
Yes - for every live Webinar that was originally worthy of CE credit and that contains content with a fairly lengthy shelf life, we typically provide access to the recording, related material, and a fillable completion certificate on our Continuing Education page. (This is a temporary measure as we are in a state of transition with our learning management system.)
Whom do I contact if I still have questions?
Please email ld@tsl.texas.gov.