TexShare Database Vendor Contacts
For information on TexShare usage statistics by vendor, please go here.
Credo Reference
Technical Support Contacts
Technical support is available 24 hours a day, 7 days a week.
Help Center: https://credoreference.zendesk.com/hc/en-us/requests/new
Toll Free Phone Assistance: (855) 500-0165
Text Support: (617) 500-0356
Email: support@credoreference.com
EBSCO
EBSCO Tech Support
EBSCO support requests must be submitted through EBSCO Connect.
EBSCO Publishing Tech Support
1-800-758-5995
7am-7pm EST weekdays, 9am-5pm EST weekends
Email: texshare@ebsco.com
Gale Cengage
Technical Support
Technical support is available 24 hours a day, 7 days a week.
Phone: 800-877-4253 (option # 4)
Fax: 800-676-2345
Email: gale.technicalsupport@cengage.com
Electronic Search Assistance is available M - F, 8 a.m. - 5 p.m. (EST)
Phone: 800-877-4253 (option # 5)
Email: gale.contentqa@cengage.com
Self-Service Technical Support
http://support.gale.com
LearningExpress| An EBSCO Company
Technical Support
E-mail: support@ebsco.com
Phone: (800) 758-5995
http://support.ebscohost.com/contact/askus.php
OCLC
Technical/Customer Support
Phone: 1-614-793-8682
Phone: 1-800-848-5800 (USA)
Fax: 1-614-764-2694
Email: support@oclc.org
ProQuest
Technical Support and Search Assistance
Phone: 800-889-3358
E-Mail: support@proquest.com
Technical Support is available 7 days a week
8am-12pm, Eastern Time. Search Assistance
is available 8am-5pm M-F, Eastern Time
ProQuest Ebook Central: e-Libro and SciTech Collections Technical Support
Website: https://support.proquest.com/#prodhome?pcat=Ebook_Central__c
Phone: 800-521-0600 ext 74350
E-mail: ebooksupport@proquest.com
Customer Service
Phone: 800-521-0600, ext. 2971
E-mail: customer_service@proquest.com
Customer Service is available 8am-5pm M-F, Eastern Time.
TeachingBooks
Technical Support
Phone: (800) 596-0710
Email: info@TeachingBooks.net
Help & Training: http://TeachingBooks.net/Support