Learning - Digital Literacy Skills
Digital Literacy Skills
Digital literacy skills are defined as the ability to use information and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.
Digital skills incorporate four key “use” areas: basic/operational, information/navigation, social, and creative skills.
Operational skills can be seen as “button knowledge” or the ability to use computer, tablet or phone interfaces, a mouse, and basics of online digital interfaces. Moving beyond operational access, using the internet to find, select and evaluate information on the internet form the basis of navigational skills. Social skills involve communicating online by searching, selecting, evaluating, and acting to exchange knowledge and create mutual understanding. Finally, creative skills blend all the previously defined skills with intellectual contribution to create content for sharing on the internet. This content could be photos, videos, text, music, or mixed content. For example, using the internet for job searching and financial engagement requires all skills, including the creative element. Job searches, resume building, cover letter composition and posting, job query response and posting all are required.
To read more about the importance and impact of digital literacy skills on Texans, read more in our recently published report, Texas Public Libraries: Serving Communities to Enhance Digital Literacy.
These free online websites allow users to access self-paced learning tutorials.
- Digital Learn - Online practice hub where individuals can learn different digital literacy skills. Tutorials over topics such as navigating a website, being safe online, video chatting, and using a mobile device. Available in English and Spanish.
- GCF LearnFree - Website that teaches essential technology skills, such as email and Microsoft Office.
- Northstar Digital Literacy - Online assessment tool for individuals to define place to start building digital literacy skills.
- TechBoomers - Educational website that teaches inexperienced internet users about websites and browsing the web.
- Technology and Software - Tutorials for different computer skills - created by The Idaho Commission for Libraries. Need to create a free account
- Digital Skills Library - Searchable database of free learning resources designed to help all adult learners develop the digital skills needed to achieve their personal, civic, educational, and career goals. Search by topic, depth of help needed, and more.
Find live classes virtual and in–person classes and personalized help:
- National resources:
- Human-i-t - Free digital skills and computer training available after filling out a quick form on the website - available in both English and Spanish.
- Senior Planet - Senior planet hosts live workshops to learn more about technology. Classes and one-on-one assistance in English, Spanish, and Mandarin.
- Texas-specific resources:
- Austin area: Austin Free-Net - Request one on one support for digital assistance. They support finding affordable internet, device acquisition, and technical skills.
- Dallas area: CardBOARD Project - Organization that helps connect those in the Dalla area with devices, skills and internet access.
- Find a Library - Find your local public library to see what kinds of personalized technology assistance they provide.
- Common Sense Education -
- Digital Learn Training - Includes curriculum for digital literacy trainers to use in classes, as well as best practices for designing your own training and curriculum.
- Northstar Digital Literacy (subscription) - Online resource from LiteracyMinnesota offering four free online modules that align with their assessment tool. Organizations can subscribe for their full curriculum suite.
- TSLAC Digital Literacy Training Toolkit - This toolkit has seven digital literacy training modules containing lesson plans, workbooks, activity worksheets, and resources. Available in English, Spanish, and Vietnamese.
- Niche Academy - Libraries can use Niche Academy to create a hub for online training for patrons.
- Learning Circles - Learning Circles offer a solution to the isolation of online learning by creating study groups for learners who want to take their online courses together, in-person. This guide lists specific curriculum that you can use to teach users digital literacy skills.
Digital navigators are individuals that assist people with getting internet access, a device, and skills to interact online.
- Digital Navigator Resource Hub - Tools and curriculum to implement and support a digital navigator program.
- Digital Literacy resources - Research and initiatives on digital literacy from the American Library Association.
- National Digital Inclusion Alliance - Organization that supports the digital inclusion efforts of communities.