The annual e-Records Conference will be in person this year on Friday, November 21, 2025. The theme is Preserve the Past, Power the Future.

#TXeRecords

This event is organized by the Texas State Library and Archives Commission (TSLAC) and co-sponsored by the Texas Department of Information Resources (DIR) to promote electronic records management in Texas government. The conference gathers records management and information technology staff from the state and local level together to learn from each other by sharing case studies, solutions, best practices, challenges, and lessons learned.

Registration | Program Agenda | Presentations | Venue and Travel Info 

Exhibitor Listing | Exhibitor Registration | Conference Contacts

The Texas State Library and Archives Commission and the Texas Department of Information Resources have co-sponsored this annual event since 2000.

REGISTRATION 

Registration is closed and the conference is full. We will see you on November 21st!

Download the conference handout.

About e-Records 2025

Preserve the Past, Power the Future is the theme of this year’s conference, highlighting the importance of electronic records for Texas government operations now and for the future. Government must preserve records to keep Texans informed about its affairs and official acts while maintaining accurate, accessible data to power informed policy and business decisions. In an increasingly complex digital landscape, managing electronic records effectively is more critical than ever. From ensuring compliance with legal mandates to safeguarding public trust, Texas governments face growing challenges in capturing, storing, using and securing digital information. This conference is your opportunity to learn from peers and experts in records, data, and IT about best practices, resources, and emerging technologies that enhance transparency, accountability, and efficient, data-driven governance.

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PROGRAM AGENDA

Friday, November 21, 2025

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PRESENTATIONS

Sessions

Welcoming Remarks

Gloria Meraz, Texas State Library and Archives Commission; Amanda Crawford, Texas Department of Information Resources

TSLAC and DIR welcome you and discuss recent and upcoming projects connected to electronic information, data, and accessibility.

Design for Adoption: Using Human-centric Design Methodologies to Lead Change

Kristina Witt, WongDoody

The majority of transformation initiatives fail not because of technology but because transformation leaders fail to engage and enlist the people those technologies are intended to serve. When transformation leaders embrace human-centered design as a transformation principle, they de-risk their projects and achieve better outcomes. Our experienced transformation design leader will introduce the audience to the benefits of human-centered design and how to apply it to their own projects and change management processes.

Cybersecurity in Texas: Evolving Threats, Current Initiatives, and Statewide Coordination

Jeremy Wilson, Texas Department of Information Resources

The cybersecurity landscape in Texas is changing: cyber attacks are getting increasingly sophisticated, so our response to them must also expand and evolve. Deputy State of Texas Chief Information Security Officer Jeremy Wilson will provide updates on the state's cybersecurity posture and will discuss developments in the Cybersecurity Incident Response Team (CIRT) and the Regional Security Operations Center (RSOC) initiatives. Attendees will also hear insights into the newly established Texas Cyber Command and its role in advancing coordinated, statewide cyber defense. This session will inform government IT professionals about current risks, response capabilities, and collaborative efforts to safeguard public sector data and systems.

From Policy to Practice — Implementing Microsoft Purview for Statewide Data Governance

Sergio Salinas, Microsoft; Brian Hopper, Avanade (part of Accenture)*

This session will explore how Microsoft Purview is being implemented across Texas state agencies to modernize data governance, improve compliance, and streamline records management. Drawing from real-world experience with State of Texas agencies, the panel will walk through the technical, organizational, and policy challenges of deploying Purview in a complex public sector environment. Attendees will gain practical insights into how to align Purview's capabilities with state mandates, as well as managing Record Schedules for their agency using Microsoft Purview.

Texas DMV: Modernizing Records Management for House Bill 718

Lena Roberts, Texas Department of Motor Vehicles; Shawn Deines, Box*

Texas House Bill 718 passed in 2023 with the goal of reducing fraud and crime related to vehicle registrations. The Bill's 3 key measures will:

1. Eliminate paper-based temporary tags and permits, reducing the risk of forgery
2. Require metal plates be issued at time of sale
3. Mandate the use of a webDEALER portal for processing new titles and registrations electronically

As part of HB 718 planning, the agency recognized the need to overhaul their records management practices with a modern, scalable Enterprise Content Management platform as the backend of webDEALER. This required a legacy system migration from on-premise to the cloud, a data identification exercise to apply appropriate records retention policies to over 100 million records, and assessment of what can be disposed of appropriately. As part of this modernization effort, Texas DMV now intakes around 20,000 new vehicle title documents each day into Box and saves up to 78% in annual storage costs. During this session, attendees will hear about best practices for:

• Overhauling records management at agency-scale
• Decommissioning a system where "we've kept everything forever"
• Leadership approaches in transitioning to new systems

Navigating the Currents of Change: An Austin Water Success Story in Building a Strong CRM Foundation

Jonathan Orenstein, Austin Water; Jason Broyles and Erica Hayes, CGI*; Sean Duffy, Salesforce

Austin Water is undertaking an enterprise-wide Salesforce implementation in partnership with CGI. This session will reveal how Austin Water enhances customer experience via interoperability of system applications and work groups; the benefits of reusable, shared data in Salesforce; and share strategies on overcoming resistance to change and gaining leadership buy-in. Join us to learn how Austin Water is building a strong CRM foundation.

Records Management, Privacy, & You: Why RMOs are the Real Privacy Heroes

Ashley Crutchfield, Texas Department of Motor Vehicles

This presentation will provide why, from the perspective of a Privacy Officer, a Records Management Officer is actually an agency’s best asset in protecting agency data privacy. The presentation will initially discuss the privacy dangers that can cause confidential agency data to escape the bounds of an agency, before delving into the legal ramifications for agencies and employees of those dangers. The presentation will conclude by discussing the basic principles of data privacy and how, by performing their records management duties, Records Management Officers are also forming the backbone of data privacy protection.

Digital Modernization of Records Management Systems (DMMS)

Buzzclan*

This panel will explore forward-looking but practical approaches to modernizing government records workflows using cloud-native frameworks, automation, and AI — all while remaining aligned with "Texas Bulletin 1" and TSLAC’s records management guidance.

Beyond Compliance: The Future of Accessible Digital Documents

Tony DiCuffa, Adobe

In today’s digital world, accessibility is no longer optional—it’s essential. This session explores practical strategies for making websites and digital content usable for everyone, including people with disabilities. Learn how to design with inclusivity in mind, apply WCAG guidelines, and implement accessible features that improve usability for all. By prioritizing accessibility, you not only comply with legal standards but also expand your audience and foster equity. Join us to create content that truly connects—because accessibility benefits everyone.

What you’ll learn:

• Accessibility checking documents according to WCAG standards
• Auto-tagging for documents to accelerate compliance
• Automating accessibility for large document sets

From ROT to Results: How TRA Scaled File Cleanup and IG Success

Kelly Murphy, Trinity River Authority; Kurt Thies, Gimmal*

Unstructured content sprawl has become one of the biggest threats to effective information governance. The Texas River Authority (TRA) faced this challenge head-on with a practical, defensible approach to identifying and eliminating redundant, obsolete, and trivial (ROT) data across its file shares and unstructured systems. In this session, we will walk through the real-world methodology TRA used with Gimmal Discover to scan, classify, and clean up legacy content at scale, while building trust, driving adoption, and maintaining compliance throughout the process. From project planning to stakeholder engagement, we will share how TRA navigated the technical and human sides of IG modernization. Attendees will learn:

• A proven framework for identifying and remediating ROT in shared drives and legacy systems
• How to use metadata, usage patterns, and defensible classification to drive action
• Tips for building momentum across departments and overcoming resistance to change
• How to plan for scale without overwhelming your team or IT resources

This case study offers practical insights for any organization looking to reduce risk, reclaim storage, and create a sustainable governance model across unstructured content.

Today is the Future's Past: Challenges of Managing Records with Long Retentions

Anna Reznik, Texas Parks and Wildlife Department; Andrew Montana Glass, Employees Retirement System of Texas; Talj Harper, Texas Department of Family and Protective Services

This session will share three different approaches to managing records with long retention periods (40+ years) and the unique challenges of preserving and providing access to records that extend beyond any single employee. Presenters from the Texas Parks and Wildlife Department, the Department Family and Protective Services, and the Employee Retirement System will share strategies for managing long-term records, considerations for working with vendors, advocacy for resources, and common challenges around maintaining access to records when technology changes.

Implementing an Electronic Messaging Policy

Claire Ridley, Teacher Retirement System of Texas

In January 2025, TRS implemented an electronic messaging policy that automated retention of emails and Microsoft Teams chats in the agency. This presentation is a case study on the multi-year effort to implement this policy. Topics will cover: technical elements of policy implementation using Microsoft Purview, efforts to gain executive and agency backing of the policy, the extensive change management efforts deployed, TRS' training methods and best practices for email management, TRS's approach to capturing email records and lessons learned after deployment.

AI, But Make It Useful

Tina Gibeson and Ashley Brassette, Access Sciences Corporation*

Everyone wants to use AI, but defining a meaningful AI use case is often the hardest part of getting started. Without a clear understanding of what problem AI is actually intended to solve, it is easy to get caught between hype, vendor promises, and vaguely defined project scopes with no meaningful path forward. This interactive workshop equips participants with the tools and frameworks needed to identify AI use cases rooted in real business needs and data realities. Grounded in current trends and real-world examples, we'll explore the types of AI most relevant to Records and Information Management (RIM) and take a closer look at when AI is (or isn't) the best tool to use, including learning to distinguish when to use automation or true AI applications.

Through a guided use case development activity, participants will learn how to:

• Evaluate potential AI initiatives for scope, feasibility, and strategic fit;
• Translate promising ideas into actionable implementation plans;
• Identify organizational risks and readiness gaps.

By the end, attendees will walk away with a practical, actionable approach to defining AI opportunities that drive lasting value.

Tips and Tricks for Streamlining Your Work

John Rokenbrod, Bryan Independent School District

Records managers are often overwhelmed and pulled in different directions by their varied responsibilities. This presentation will cover strategies and multiple electronic tools they can use to better organize and complete their tasks. New ways to use common tools will be shared, along with some (often free) programs attendees may not be aware of. Attendees will also be given the opportunity to share their own favorite tools and use cases for the benefit of the group.

Wrangling the Chaos: Building a Unified Strategy for Unstructured Digital Records

Russell Haddock, MCCi*

The flow of unstructured information—emails, text messages, shared drives, and more—is growing faster than most organizations can manage. These data sources often fall outside traditional retention systems, yet they contain critical legal, historical, and operational value.

Join this session to discover practical strategies that bridge the gap between Records Management and IT. Learn how to inventory and classify unstructured formats, clean up sprawling repositories, and implement governance frameworks that strengthen compliance, reduce risk, and improve access to information.

Attendees will leave with actionable insights to streamline digital records workflows, enhance cross-department collaboration, and build a more organized, defensible, and efficient information environment.

Powering Digital Government - Empowering Public Services with AI-Driven Workflow Automation: A Gamified Approach to Operational Excellence

Narendran Chandrasekaran, Infosys Public Services; Nish Dani, Global Solutions Group*

Welcome to a session designed for discovery and practical learning in the world of state e-Records! Our eminent speakers will dive into real case studies revealing how digital transformation is reshaping public sector operations. You’ll hear how the Georgia Department of Community Health tackled challenges like manual effort, fragmented information, and compliance complexity by automating workflows, centralizing records, and leveraging AI for smarter audit and document management. Their journey highlights not just technology, but the process of building scalable, secure, and efficient solutions that directly impact residents.

Let’s explore how gamification strategies boosted morale and operational efficiency at a leading postal agency in Europe, and how AI-powered automation is streamlining audit and disclosure processes for professional services. Each example is packed with actionable insights—showing what worked, what didn’t, and how you can apply these lessons to your own agency.

Join us for a learning experience, and leave with practical takeaways, new ideas for tackling records management challenges, and a fresh perspective on how innovation can drive real results in government. Discover the cutting-edge Infosys Digital Operating Model for e-Records, built on AI-first principles and designed for accessibility, compliance, and seamless user experience.

Let’s reimagine the future of public records—together, with the vision and expertise of Narendran Chandrasekaran and Nish Dani.

From Preservation to Intelligence: Transforming Records Management with Hyland and AI

Brendan Clark and Jasin Kessler, Hyland*

In an era where digital records are both a historical asset and a strategic resource, government agencies must evolve beyond traditional records management to unlock the full value of their information. This session introduces attendees to the Hyland Records Management platform—a comprehensive solution designed to meet the complex needs of Texas government entities.

Through a live demonstration, Hyland experts will showcase how the platform supports enterprise information management, intelligent content capture, automated records retention, and configurable business process workflows. Attendees will gain insight into how Hyland empowers agencies to preserve critical records while enabling future-ready operations.

The session will also explore advanced capabilities in intelligent records management, including how Hyland leverages artificial intelligence to:

• Ingest and classify documents at scale,
• Automate processing of unstructured content,
• Extract actionable insights to support transparency, compliance, and data-driven decision-making.

Whether you're modernizing legacy systems or preparing for AI-powered transformation, this session will provide practical strategies and real-world examples to help your agency preserve the past and power the future.

How to Partner with the UT iSchool Capstone Program

Moderator: Brady Cox, The University of Texas at Austin 
Panelists: John Neumann, The University of Texas at Austin; Sarah Holleman, Teacher Retirement System of Texas; Kate Reagor, Texas Sunset Advisory Commission

The panel will describe The University of Texas at Austin (UT) School of Information (iSchool) Capstone program, discuss how the program can benefit state agencies and local governments by providing opportunities to students who can complete records/data projects, provide specific examples of Capstone projects that have recently been completed, propose potential examples for future projects, and answer any outstanding questions.

Speakers

Ashley Brassette, Director of Technology Capabilities

Access Sciences Corporation*

Ashley Brassette is the Director of Technology Capabilities at Access Sciences. With a wealth of experience in project services, Ashley has been instrumental in driving technological advancements and fostering innovation within the organization. Ashley's role involves overseeing the development and implementation of cutting-edge technology solutions that enhance operational efficiency and improve client outcomes. During her 14 years with Access Sciences, she has worked with a variety of clients, ranging from government entities to the energy Industry, to enable them to transform their information and systems into meaningful assets. Ashley brings a strong collaboration of technical and business skills. She is equally adept at translating complex business processes into detailed technical designs and specifications. Areas of expertise include custom coding, AI strategies, database analysis and implementation, and enterprise content and records management solution configurations and customizations.

Jason Broyles, Project Manager

CGI*

Jason Broyles (aka 'JB') serves as the Engagement Solution Manager for the Austin Water Salesforce implementation. JB is a Management and Strategic Planning Consultant with over two decades of expertise in guiding and empowering leaders. A seasoned senior management professional and military veteran, JB brings a wealth of experience across diverse management domains, including digital transformation, operational excellence, strategic planning, organizational change, data analytics, training and leader development, talent management, and logistics.

Narendran Chandrasekaran, Industry Principal

Infosys Public Services

With over two decades of experience in the IT sector, Naren has refined expertise in technology architecture, particularly in the integration of cloud solutions and artificial intelligence. As a seasoned Technology Architect, he excels in designing and implementing scalable architectures that anticipate both the immediate and long-term needs of businesses. His career is marked by a steadfast dedication to converting complex business requirements into efficient, state-of-the-art technology systems. He is currently focusing on building and delivering the next-generation AI platform to help clients reimagine their business and IT operations landscape.

Brendan Clark, Strategic Account Executive

Hyland*

Brendan Clark is a Strategic Account Executive on Hyland’s Government team, bringing over 17 years of experience in the public sector. His background includes extensive work with state and local government agencies, helping them modernize operations through information and records management solutions. At Hyland, Brendan partners with strategic government accounts to support their digital transformation initiatives. He builds strong relationships with agency leadership and collaborates closely with teams to align Hyland’s platform capabilities—including OnBase and Content Innovation Cloud Artificial Intelligence—with each agency’s strategic goals. Brendan is passionate about helping government organizations solve complex challenges through innovative technology and intelligent content solutions.

Brady K. Cox

The University of Texas at Austin, Public Utility Commission of Texas

Brady is a Lecturer in the School of Information (iSchool) at The University of Texas at Austin (UT), and the Records & Data Management Officer at the Public Utility Commission of Texas (PUC). He has a Master of Science in Information Studies (MSIS) from UT, and an MA and BA from Abilene Christian University (ACU). Prior to working for the PUC, Brady worked in archives and records management at ACU, UT, Texas State Library and Archives Commission (TSLAC), and the Electric Reliability Council of Texas (ERCOT). He currently serves as the At-Large Board Member for the National Association of Government Archives and Records Administrators (NAGARA).

Ashley Crutchfield, Associate General Counsel and Privacy Attorney

Texas Department of Motor Vehicles

Ashley Crutchfield is an Associate General Counsel at the Texas Department of Motor Vehicles (TxDMV) and serves as TxDMV’s Privacy Attorney. Ashley is a Certified Information Privacy Professional/United States (CIPP/US) and a member of the Texas Bar College. Before joining TxDMV, she worked at the Texas Department of Banking on issues surrounding cryptocurrency. Additionally, she has worked at several other state agencies, including the Texas Attorney General’s Office and Texas Legislative Council. Ashley received her B.A. from the University of Texas and her J.D. from Boston University.

Nish Dani, Senior Technical Program Manager

Global Solutions Group*

Nish Dani is a Senior Technical Program Manager with deep expertise in Enterprise Content Management (ECM), Records Management, and Business Process Management. He has successfully led complex ECM projects and system migrations for Federal, State, and Local Government agencies. With a strong background in technical architecture and operational planning, Nish designs and implements scalable solutions that align with existing infrastructure and business goals. He has provided pre-sales support, overseen public sector deployments, and managed full-cycle application rollouts—both technically and functionally. His work also includes tailoring packaged software to meet specific business process requirements.

Shawn Deines, Staff Solutions Engineer

Box*

Shawn has been a solutions engineer for the past 10 years supporting the needs of state and local government alongside commercial and enterprise customers. In his current role at Box he has focused on security and cloud content management, helping power modern integrated government systems.

Tony DiCuffa, Senior Solutions Consultant

Adobe

Tony spent the first 23 years of his career as a technical architect serving the Public Sector, primarily state and local governments. He has designed, built, and supported some of the largest systems in this space, across a wide array of governmental industries. Tony used this knowledge to design several technology products that are in use in many states. Tony has spent the last few years focused on a problem that continues to challenge many state and local governments: digitizing the paper and signature process. Today, Tony’s primary goal is to help his customers eliminate the cost, hassle, and environmental effects of dealing with paper.

Sean Duffy, Account Executive

Salesforce

Sean has over 15 years of enterprise software experience and has been in the Salesforce ecosystem for over 5 years. He lives in McKinney, TX, and is currently responsible for the Central TX Local Government business at Salesforce. He has been working with Austin Water over the past year to find ways to use Salesforce to improve the citizen and employee experience.

Tina Gibeson, Ph.D., CRM, IGP, Director of Consulting Services

Access Sciences Corporation* 

Tina Gibeson, PhD, CRM, IGP has worked with state agencies and government records through various roles (from records analyst to project manager) for over 10 years. She has demonstrated expertise in records lifecycle management, procedure and retention schedule development, as well as training and change management. She now serves as the Director of Consulting Services at Access Sciences Corporation, working with organizations across a variety of industries to develop sound records and information management programs and implement information governance initiatives. Tina gives back to her local community as a student mentor and adjunct faculty for the LSU School of Information Studies, as well as serving on her local ARMA chapter board.

Russell Haddock, Enterprise Account Executive

MCCi*

Russell Haddock is an Enterprise Account Executive at MCCi with over two decades of experience helping government agencies boldly go where few have gone before — into the galaxy of automation, innovation, and smarter digital strategies.

A proud Baylor grad and former IT Project Manager for a North Texas city, Russell now partners with public-sector teams across the country to modernize operations, strengthen governance, and occasionally make IT and Records folks laugh in the same room (no small feat).

Known for his lively, story-driven speaking style, Russell mixes real-world lessons with humor, pop-culture references, and the occasional dad joke. When he’s not championing efficiency and cloud strategy, you’ll find him behind a camera, quoting Star Wars, or trying to convince his wife and adult kids that his puns are “character-building.”

Erica Hayes, Salesforce Architect

CGI*

Erica is an influential and articulate individual with an infectious enthusiasm for technology and a tremendous capacity to inspire and lead. She has experience in leadership, system configuration and implementation, Salesforce.com, Salesforce CPQ, Salesforce billing, conga, QA testing, training & development, process improvement, HRIS technologies/implementation, employee relations, conflict resolution, project management and customer service. She is a self-starter, and a dedicated team player.

Sarah Holleman, MLIS, Records Management Officer

Teacher Retirement System of Texas

Sarah Holleman, MLIS, is the Records Management Officer for the Teacher Retirement System of Texas in Austin, Texas. Sarah has experience in managing all types of government records, from small municipalities to large state agencies. She has her CRA and is working towards her CRM. Sarah has a bachelors in English and History from Texas A&M University in College Station, Texas, and a Masters of Information Studies from The University of Texas at Austin.

Brian Hopper, Group Manager and Analytics Architect

Accenture*

Brian Hopper is a Group Manager and Analytics Architect at Accenture. With over thirty years of industry experience spanning platforms from mainframe to cloud, Brian specializes in data platform modernization, analytics, and data governance for public sector clients. He is certified in Microsoft Fabric, Profisee MDM, Synapse, and a range of Azure technologies. Brian’s current work focuses on helping Texas agencies implement modern data governance solutions, streamline records management, and improve compliance using Microsoft Purview and other advanced tools. He is recognized for his deep technical expertise, practical approach to solution planning, and commitment to supporting government organizations in their digital transformation journey.

Andrew Montana Glass, Records and Information Management Officer

Employees Retirement System of Texas

Andrew Glass joined ERS as its Records and Information Management Officer in 2021 after spending 5 years with the Texas State Library and Archives Commission. Andrew received a Bachelor of Arts from and a Master of Science in Information Studies from the University of Texas at Austin. He’s a Certified Records Manager through the ICRM. A proud son of Corpus Christi, Andrew enjoys riding his bike and feeding the seagulls.

Jasin Kessler, Solution Engineer

Hyland*

Jasin Kessler is a Solution Engineer at Hyland supporting the Government and Education industries. Jasin has more than 19 years’ experience working with all of Hyland's platforms, including OnBase, Nuxeo, and the Content Innovation Cloud. Jasin’s expertise includes familiarity with the most common integrations needed for Hyland’s Government and Education customers as well as a passion for extending access through portal technologies. Jasin resides on the west-side of Cleveland near Hyland’s world headquarters with his wife and son.

Kelly Murphy, Records Administrator

Trinity River Authority

Kelly is a graduate from the University of North Texas with a Master's degree in Library Science and a graduate certificate in Archival Management. She has a Certified Records Analyst designation from the ICRM.

She has interned at the Dallas Municipal Archives, where she learned archival practices and gained experience with arrangement and description, creating finding aids, digitizing images, and preservation.

Kelly has been with the Trinity River Authority of Texas for three years where she is building a functioning records management program and developing a historical and accessible archive.

Brett Nabors, Partner, Advisory - Consulting

Weaver

Brett Nabors brings over 20 years of experience in IT strategy and consulting, with a proven track record of helping organizations transform and optimize their technology environments. His expertise spans the full spectrum of IT services, including strategic planning, operations, change management, system implementation, emerging technologies, and cybersecurity.

He is specialized in IT governance, process improvement, operational efficiency, AI integration, executive IT advisory, technology road mapping, business continuity, disaster recovery, and project management for system implementations. Brett also excels in IT remediation, regulatory compliance, data governance, and enterprise data platform and warehouse management.

Throughout his career, Brett has led due diligence efforts and served clients in diverse capacities—as a strategic advisor, internal auditor for both business and IT functions, and in attestation roles—always focused on aligning IT initiatives with broader organizational goals. Brett is highly skilled in data analytics, business and IT control evaluations, and enhancing performance and security across enterprise environments. He regularly assists clients in optimizing controls and processes, mitigating risks, and ensuring strategic alignment of IT and business functions.

John Neumann, Ph.D., Associate Professor of Practice and Director, Capstone program

The University of Texas at Austin

John Neumann, Ph.D. is and Associate Professor of Practice and Director of the Capstone program at the UT- Austin School of Information. John joined UT - Austin after a long career in UX and Product Development working with firms including Dell, USAA, IBM, Cigna Group, Visa, and Trustly, Inc. He authored the first dedicated Accessibility course in Texas and serves on the AccessU Advisory Board for Knowbility.org. His next project is focused on adding Human Factors and Behavioral Science curriculum to the iSchool.

Jonathan Orenstein, IT Manager

Austin Water

Jonathan Orenstein has been working at Austin Water since early 2015, redesigning business processes within its Customer Services division and now in the IT Services division. His leadership at Austin Water includes managing the Utility Permitting Office and improving its relationship with the developers and plumbing companies in Austin; he managed the Customer Services division for five years, improving bill adjustment processes, customer relations, and installing and maintaining its water/wastewater customer portal to alert customers of water usage, potential leaks, and high bills, along with emergency notifications of water quality issues. His career experience in IT Services has helped to improve vendor and stakeholder relations regarding Software as a Service products employed by Austin Water. He currently manages a team of business process-focused individuals that oversee the implementation, development, and maintenance of high-profile SaaS products including Salesforce, SharePoint, Hach WIMS, Clinisys LIMS, DocuWare, Box, and AclaraOne.

Kate Reagor, Senior Data Analyst

Texas Sunset Advisory Commission

Kate Reagor serves as Senior Data Analyst at the Sunset Advisory Commission. Her role involves evaluating state agencies’ data practices, doing deep-dive analyses into agency data, and bringing large statewide datasets together to explore and discover new insights. Nearly two decades of state service across all three branches of government and at all levels of technical complexity has given her a broad perspective on state data and data systems. She has a particular passion for identifying and organizing state data to find connections and improve data practices and efficiency.

Kate holds a Bachelor of Arts in English from The University of Louisiana at Lafayette and a Master of Science in Information Studies from the University of Texas at Austin. She has previously worked at the Texas State Library and Archives Commission, the State Auditor's Office, and the Office of Court Administration.

Anna Reznik, Archivist/Records Analyst

Texas Parks and Wildlife Department

Since 2021, Anna Reznik has served as the lead facilities archivist and records analyst for the Infrastructure Division at Texas Parks and Wildlife Department. She provides records management and archives guidance for division staff and oversees the overall management of information systems and records in paper and electronic form. Records managed consist of architectural plans, engineering reports, surveys, and the like, primarily dating from the 1960s to present. Anna holds a Master of Arts in Public History degree from Colorado State University as well as a Master of Library and Information Science from Kent State University. Prior to her current position, she worked in government archives (at all levels), business archives, and museums. She is active in the Design Records Section of the Society of American Archivists.

Claire Ridley, CRM, Records Management Analyst

Teacher Retirement System of Texas

Claire Ridley is a Records Analyst at the Teacher Retirement System of Texas and is a Certified Records Manager. Her experience at TRS has given her a breadth of RIM experience including MS Purview implementation, using change management strategies, and retention schedule management. She holds a Bachelor of Arts in Archaeology and Classics from Saint Anselm College, and a Master of Science in Information Studies from the University of Texas at Austin.

Lena Roberts, Associate General Counsel, Records Management Officer, Public Information Coordinator and Compliance Officer

Texas Department of Motor Vehicles

Lena Roberts is an Associate General Counsel at the Texas Department of Motor Vehicles (TxDMV) and serves as TxDMV’s Records Management Officer and Public Information Coordinator and Compliance Officer. Lena is a past Chair of the State Agency Coordinating Committee Records and Information Management Subcommittee (SACCRIM). Lena is also a veteran eRecords presenter: She participated in a panel presentation at the 2021 eRecords Conference with fellow SACCRIM members regarding records management in a hybrid workforce after remote work became the standard during the COVID pandemic, and participated in a panel presentation at the 2024 eRecords Conference with TxDMV’s Data Management Officer (DMO) and Privacy Officer (PO) regarding collaboration and cooperation between RMOs, DMOs, and POs after new legislation required each state agency to designate a DMO to coordinate with their RMOs on records and data management practices. Before joining TxDMV, Lena worked at the Texas Commission on Environmental Quality for 17 years as an enforcement attorney, agenda coordinator, and public information attorney. Lena received her B.A. in Political Science from the University of Oklahoma and her J.D. from Texas Tech University.

John D. Rokenbrod, Software and Records Analyst, Records Management Officer, and Public Information Coordinator

Bryan Independent School District

John Rokenbrod has spent 30 years using technology to make his work easier, beginning as a high school teacher when he scrapped his overhead projector pens for a laptop computer and an early projection screen, through his many years as a school principal and assistant principal, and through his varied central office roles in public relations, testing, and of course, technology. He now serves as the Software & Records Analyst, Records Management Officer, and Public Information Coordinator for Bryan Independent School District in Bryan, Texas. In these roles, he is the district’s Laserfiche system administrator, supervises all district records, answers subpoenas issued for district records and court orders to seal juvenile records, and manages all requests for public information received by the district. He received Laserfiche's 2022 Tom Wayman Leadership Award, was Laserfiche’s 2018 K-12 Education Influencer of the Year, and has given multiple presentations on digital transformation and records management in Texas, out of state, and online.

He serves as the Software & Records Analyst, Records Management Officer, and Public Information Coordinator with Bryan Independent School District in Bryan, Texas. In these roles, he serves as the district’s Laserfiche system administrator, supervises all district records, holds the primary responsibility for answering subpoenas issued for district records and court orders to seal juvenile records, and manages all requests for public information received by the district.

John previously served as an elementary school principal; high school principal; and central office administrator overseeing, testing, technology, and public relations. He is a proud Virginia Tech Hokie (except during recent football seasons) and Virginia Commonwealth University (VCU) Ram.

Sergio Salinas, Senior Compliance Technical Specialist

Microsoft

Sergio Salinas Sergio Salinas is a seasoned Data Security and Compliance professional at Microsoft with over 20 years of experience in Information Technology. As a Senior Compliance Technical Specialist at Microsoft, Sergio focuses on enhancing Governance, Risk, and Compliance posture for State and Local Government customers, helping agencies prepare for AI readiness and modern data governance. Sergio holds an MA and BBA, along with certifications including M365 Security Administrator, Azure Security Engineer, and CCNA. He is recognized for his expertise in data security, cloud solutions, and supporting public sector organizations in achieving robust compliance and operational excellence.

Kurt Thies, Vice President, Gimmal

Gimmal, a Morae Company*

Senior executive, growth strategist and industry thought leader with 30+ years in information governance, lifecycle management, and digital transformation. I founded Accutrac Software and scaled it to market leadership before a successful sale to Iron Mountain, and have since held senior roles driving global sales, solutions, and product innovation, creating hundreds of millions in enterprise value. Today, as Vice President at Gimmal (part of Morae Global), I focus on strategic initiatives at the intersection of data governance, digital transformation, and AI enablement, helping enterprises navigate complex risks while capturing new opportunities.

Jeremy Wilson, Deputy Chief Information Security Officer

Texas Department of Information Resources

Jeremy Wilson is a CISSP, CISM, CRISC, and Security+ certified cybersecurity leader with 26 years of security and leadership experience, including 11 years with the State of Texas. As Deputy CISO for Security Operations at the Texas Department of Information Resources (DIR), he oversees statewide cyber defense efforts, incident response, and threat intelligence operations.

Jeremy spearheaded the Texas Regional Security Operations Center (RSOC) program, launching RSOCs at Angelo State University, the University of Texas at Austin, and the University of Texas Rio Grande Valley, with plans for further expansion. He also established and leads the Texas Cybersecurity Incident Response Team (CIRT), responsible for cyber incident response, playbook development, cybersecurity exercises, and proactive threat intelligence across the state. Additionally, he manages DIR’s 100+ member Volunteer Incident Response Team (VIRT), supporting Texas’ response to major cyber incidents.

A governance and risk management expert, Jeremy has extensive experience with NIST, COBIT, ISO 27001, and TAC 202. He actively collaborates with federal agencies, private sector partners, and legislators to enhance Texas’ cybersecurity strategy and resilience.

Jeremy is a retired U.S. Army Major and Operation Iraqi Freedom III veteran, having served as an Airborne Ranger in the 75th Ranger Regiment. In his final military role, he was a Cyber Fusion Watch Officer at USINDOPACOM in Hawaii. A recognized cybersecurity strategist, Jeremy is committed to mentoring future leaders, strengthening Texas’ cyber defenses, and driving national cybersecurity collaboration.

Kristina Witt, Senior Director Business Development

WongDoody

Kristina Witt is an experienced digital transformation leader who has led successful change initiatives for Fortune 500 clients across industry sectors for over a decade with Infosys Consulting and WongDoody, the creative technology agency from Infosys. She brings a deep appreciation for the unique challenges of the public sector from her early career when she worked in education and Texas municipal public service sectors. Ms. Witt earned her BA in Political Philosophy from Princeton University, an MS in Historic Preservation from the University of Pennsylvania Design School, and her MBA from the University of Texas.

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VENUE and TRAVEL INFO

Commons Conference Center
2901 Read Granberry Trail
Austin, TX 78758

Located at the southwest corner of Burnet Road and Braker Lane, within the main complex of the J.J. Pickle Research Campus.

There is no designated hotel for this event. The Commons Conference Center maintains a list of area hotels within three miles of their location.

A map of the venue is available.

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EXHIBITOR LISTING

TSLAC and DIR would like to thank the following companies for supporting the 2025 e-Records conference.

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Meet 2025 Conference Exhibitors