Off the Record: Texting

by Erica Rice Tune in monthly for a curated collection of articles we found interesting on a broad range of topics; some which are directly related to records management and others which might share common themes. No, we didn’t write these articles —hence the name of this series, “Off the Record”— but fortunately, we didn’t…

Capturing Social Media Records

Once you tackle determining whether social media content are records, the job is not quite done; capturing social media records is an extremely important aspect to successfully managing the records. Social media capture helps guarantee your government body has access to the records for review, use and, ultimately, destruction at the end of its retention…