Two people working on laptops.

Strategies for Developing Email Auto-Deletion Policies

How long should government entities in Texas keep email? It’s one of our most frequently asked questions, and like all our favorite questions here at TSLAC, the answer is, “it depends.” Though TSLAC has traditionally recommended the “sort and file” method, these days many agencies are hoping to simplify their operations by establishing an auto-deletion…

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Webinar Mini-Series: Email Management

We are happy to announce our new and updated seven-part email management webinar series. Local governments and state agencies across the State of Texas utilize email as a form of communication to transmit information and to conduct official business. From that business and communications, what happens to the emails and how do those emails relate…

Unmatched, brightly colored socks hanging on a clothes line.

Outlook Tips for Easy Email Management

I don’t know about you, but one of my least favorite chores is folding the laundry. Even though I know that leaving my clean clothes in a laundry basket creates problems—my work shirts get wrinkled, and I can never find socks that match—I still end up putting it off for days. For many government employees,…

FAQ: How Long Do I Keep Email?

A long time ago (relative to our blog’s history), we published the first of many frequently-asked-question articles about retention of email. The answer we give today when people ask how long to keep email is still the same (“it depends!”), but we have since published many more articles dissecting the topic. Today, we’ve compiled a…

FAQ: Is Email Always Correspondence?

Every day, our email inboxes fill up with all sorts of stuff: junk mail, meeting requests, policy updates, cat photos, leave requests, automatic response emails, blog updates. It can feel unwieldy to manage the amount and the type of email pouring in during the regular course of business. For some, the impulse is to delete…

Using Personal Email for Government Business is a Bad Idea – Here’s Why

We’ve all recently read about several government officials using personal email accounts or email servers to conduct government business.  But they are not alone by any means – a recent survey of 412 high-level government employees conducted by Atlantic Media’s Government Executive Meeting Group revealed that approximately one-third of the employees surveyed said they sometimes…