When an employee leaves or is separated from the agency, you probably have a checklist of things that need to be done in order to close everything out for them. Hopefully, one of those things includes reviewing and transferring emails and if it doesn’t, it needs to! I recently attended a conference where one of…
Setting up a filing system for your emails is a huge step in managing those sometimes insurmountable inboxes. However, sometimes those filing systems are as difficult to manage as the inboxes themselves, if folders are created on-the-fly or as seemingly needed for specific emails. One way to avoid this is by developing a filing system…
Every day, our email inboxes fill up with all sorts of stuff: junk mail, meeting requests, policy updates, cat photos, leave requests, automatic response emails, blog updates. It can feel unwieldy to manage the amount and the type of email pouring in during the regular course of business. For some, the impulse is to delete…
In our last blog post about managing email, we looked at some examples and discussed the differences between Administrative and General Correspondence. Hopefully our brief examples helped you match your own correspondence to each of those series. The main thing about managing email that we want you to take away is that it’s always about…
This is the second post of a multi-part recap of the 2015 e-Records Conference. Presentation materials from the e-Records Conference are available on the e-Records 2015 website. At the 2015 e-Records Conference, Vice President of Information Governance for IQ Business Group (IQBG) Carol Brock explained how her company helps the Department of Interior effectively manage 1M-70M…
We’ve all recently read about several government officials using personal email accounts or email servers to conduct government business. But they are not alone by any means – a recent survey of 412 high-level government employees conducted by Atlantic Media’s Government Executive Meeting Group revealed that approximately one-third of the employees surveyed said they sometimes…
Now that we all know most emails are government records – we do all know this, right?! – sometimes it can be confusing to figure out how to categorize our emails. First and foremost, always remember that email is a format, like paper or microfilm, and we decide which record series to use based on the…
This is the fourth post of a multi-part recap of the 2013 NAGARA E-Records Forum. Presentations from the E-Records Forum are available on the NAGARA website. Before it was even 20 years old, the original, legacy email system at UT Austin was ready to retire. It was slow, didn’t have room to store much, and…