Hand writing "customer service."

SLRM Customer Service Survey

Calling on all employees of Texas state agencies, local governments, and institutions of higher education! State and Local Records Management (SLRM) needs your help evaluating the Texas State Library and Archives Commission (TSLAC). This survey is your opportunity to tell us how we’re doing. tsl.texas.gov/slrm/training/slrm-css25 Completing the survey should take you approximately two (2) minutes;…

Person sitting in the woods with leaves falling around them. There hands are up to the sky and they are smiling. Above her it says, "Recert Season" in bubbly letters.

How I Review a Recertification: II

World-breaking news in my world: Texas state agency and public university Records Management Officers (RMOs) and records liaisons are not skipping happily to their computers to begin working on their quinquennial records retention schedule recertification (recert). Cue the chill vinyl that was playing and is now scratching, my coffee cup dropping, and my heart breaking.…