How Can I Set Up an Email Filing System?

Setting up a filing system for your emails is a huge step in managing those sometimes insurmountable inboxes. However, sometimes those filing systems are as difficult to manage as the inboxes themselves, if folders are created on-the-fly or as seemingly needed for specific emails. One way to avoid this is by developing a filing system…

FAQ: Is Email Always Correspondence?

Every day, our email inboxes fill up with all sorts of stuff: junk mail, meeting requests, policy updates, cat photos, leave requests, automatic response emails, blog updates. It can feel unwieldy to manage the amount and the type of email pouring in during the regular course of business. For some, the impulse is to delete…

FAQ: What is Routine or Transitory Email?

In our last blog post about managing email, we looked at some examples and discussed the differences between Administrative and General Correspondence. Hopefully our brief examples helped you match your own correspondence to each of those series. The main thing about managing email that we want you to take away is that it’s always about…

Using Personal Email for Government Business is a Bad Idea – Here’s Why

We’ve all recently read about several government officials using personal email accounts or email servers to conduct government business.  But they are not alone by any means – a recent survey of 412 high-level government employees conducted by Atlantic Media’s Government Executive Meeting Group revealed that approximately one-third of the employees surveyed said they sometimes…

Cloud Storage

What is the Cloud? In our daily consulting, we often get asked questions about using the Cloud as a means of storing records. When we throw around the term “cloud storage,” we’re really talking about cloud computing, which encompasses cloud storage, or “renting” space on a server for storage; but cloud computing is much bigger.…