Creating policies for social media records is vital to successfully managing those records and notifying the public of the areas that impact their use of agency social media tools.We’ve previously discussed the benefits and challenges of using social media, identification and retention of social media, and we outlined some methods of capturing these records. So…
Setting up a filing system for your emails is a huge step in managing those sometimes insurmountable inboxes. However, sometimes those filing systems are as difficult to manage as the inboxes themselves, if folders are created on-the-fly or as seemingly needed for specific emails. One way to avoid this is by developing a filing system…
We’ve all recently read about several government officials using personal email accounts or email servers to conduct government business. But they are not alone by any means – a recent survey of 412 high-level government employees conducted by Atlantic Media’s Government Executive Meeting Group revealed that approximately one-third of the employees surveyed said they sometimes…
Information Governance (or IG) is hailed as the “next big thing” in records management, and was a prominent theme at both ARMA Houston and the National MER (Managing Electronic Records) conference, which I was fortunate to attend. So before I recap sessions that focus heavily on IG, let’s talk first about what IG actually is.…