Some of the consulting questions we receive revolve around the subject of how to manage email and email records. From those questions the matter becomes how should a government entity address the management of its email. The best way an entity can capture their practices and procedures for email management is to create a policy.…
(Authors: Maria Freed and Sarah Swanson) ⚠Content Disclaimer The guidance provided below does not constitute legal advice. Instead, it is intended to provide general information as a resource for records management teams. Take a moment to think about the systems your local government or agency uses to manage its electronic records. What would your ideal…
Are you in a similar situation to one or more of the cases presented below? ❑ Case 1: Our records management compliance files are from the 1990s or earlier. ❑ Case 2: We have several ordinances and/or letters from different periods instead of one document that has all our records management policy information. ❑ Case…
Creating policies for social media records is vital to successfully managing those records and notifying the public of the areas that impact their use of agency social media tools.We’ve previously discussed the benefits and challenges of using social media, identification and retention of social media, and we outlined some methods of capturing these records. So…