Person reviewing two pieces of paper.

Official Record Copy

How many duplicates of a record must a government keep for the full retention period? In terms of records management laws and rules, one copy of a record must be kept for the full retention period, and we call this the “official record copy.” Any identical copies of the official record copy are considered “convenience…

Person writing in notebook, with phone and computer next to them.

Obtaining Buy-In: Record Creators and Users

When entering the records management world, it doesn’t take long to figure out that it is generally difficult for records leaders to obtain buy-in from others in their office. We’ve heard from many records leaders that staff don’t feel records management is pertinent to their job’s responsibilities, the term “records management” sounds too dated to…

FAQ: Who is the custodian of this record?

Key Terms: Skip to: Case Sampling Main Takeaway Policy Tip Take a moment to think about the business activities of your state or local government. What examples come to mind for times when there might be more than one custodian for the same record? In such a case, what policies and procedures does your government…