FAQ: Can I destroy a paper original after scanning?

Of all the FAQs we get, this might be the most FAQiest of them all! Both local governments and state agencies want to know if they ‘go paperless’—if they digitize their essential records—can they get rid of the original paper or film copies? Yes! Records management laws and rules applicable to state agencies and local…

FAQ: Are We In Compliance?

Updated: November 13, 2020 If you work for a local government and have interacted with us, there’s a good chance you’ve heard us talk about whether or not you’re “in compliance.” We can make it sound more fun and call it the paperwork polka, the due diligence dance, or the Texas 3-step! But regardless of…

FAQ: How Does S.B. 944 Affect Us?

We have received a flurry of calls and emails after the 2019 legislative session from government entities concerned with the provisions of Senate Bill 944, which is an amendment to the Public Information Act (PIA).  In this article, we’ll highlight the parts of the bill concerning records management, particularly when it comes to text messaging.…

FAQ: How Long Do I Keep Email?

A long time ago (relative to our blog’s history), we published the first of many frequently-asked-question articles about retention of email. The answer we give today when people ask how long to keep email is still the same (“it depends!”), but we have since published many more articles dissecting the topic. Today, we’ve compiled a…