FAQ: How Long Do I Keep Email?

A long time ago (relative to our blog’s history), we published the first of many frequently-asked-question articles about retention of email. The answer we give today when people ask how long to keep email is still the same (“it depends!”), but we have since published many more articles dissecting the topic. Today, we’ve compiled a…

Is Metadata a Part of an Electronic Record or Not?

Recently, we have received many questions about metadata. Most of the inquiries about metadata revolve around two questions – What is metadata and why is it important. The purpose of this article is to discuss whether metadata is part of an electronic record and if so why. So, what is metadata? Metadata is the information…

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How long do we keep expunction orders?

Picture this: you’ve gathered up all the records subject to an expunction order and you’re ready to return, destroy or redact them as directed by the court. Then you look at the expunction order. It identifies the person in the order and it’s a government record. What do you do with it? Based on how…

Benefits and Limitations of Auto Classification in Records Management

As more organizations move from paper to electronic records, records management professionals face more complex challenges in managing these records. In their effort to maintain seamless records management processes within their organization, records managers expressed interest in products that specifically automate key records processes and controls. Records management professionals must ensure that the introduction of…

RIM Month Fun: Emoji Records Management

Emoji Records Retention Schedule At some point in the introduction to records management training courses for both local governments and state agencies we discuss what the different retention codes on the retention schedules mean. Normally it looks and goes something like this:         We say it’s time for a little update. Better…