Hand writing "customer service."

SLRM Customer Service Survey

Calling on all employees of Texas state agencies, local governments, and institutions of higher education! State and Local Records Management (SLRM) needs your help evaluating the Texas State Library and Archives Commission (TSLAC). This survey is your opportunity to tell us how we’re doing. tsl.texas.gov/slrm/training/slrm-css25 Completing the survey should take you approximately two (2) minutes;…

Register Now for e-Records 2025

Early bird rate ends October 31. When: Friday, November 21, 2025Where: Commons Conference Center in Austin, Texas Registration for the 2025 e-Records Conference is now open! Texas public sector employees can register through the registration portal. You can also visit the event portal at this link:  tsl.texas.gov/slrm/training/attendee25 To launch registration, click “For Attendees.” Be sure to visit the conference…

e-Records 2025 Seeks Exhibitors and Sponsors

Early bird rate ends October 18 Texas State Library and Archives Commission and Texas Department of Information Resources are now registering exhibitors for the annual e-Records Conference. The conference will be held on Friday, November 21 at the Commons Conference Center in Austin, Texas. The theme this year is Preserve the Past, Power the Future. This popular annual conference provides an excellent opportunity for your company…

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Cybersecurity Resources for Texas Local Governments

On Friday, August 16, over twenty local government entities in Texas were targeted by a coordinated ransomware attack. This incident is the most recent in a year marked by cyberattacks on state and local governments across the country. Several state and federal agencies are investigating and actively working with the impacted Texas entities to help…

Delete key on keyboard.

How long do we keep expunction orders?

Picture this: you’ve gathered up all the records subject to an expunction order and you’re ready to return, destroy or redact them as directed by the court. Then you look at the expunction order. It identifies the person in the order and it’s a government record. What do you do with it? Based on how…

Text message invitation to happy hour.

FAQ: Are Text Messages Records?

It’s been almost 6 years since we addressed this question originally. In that time, the popularity of text messaging (“texting”) has skyrocketed while awareness that text messages (“texts”) are potentially government records has increased very little. Here we go again! The definition of a government record in Texas is media neutral. A record is defined…

FAQ: What is a Countywide RMO?

Updated May 2020 If you work in a county government, you might have heard us use the phrase countywide RMO. Today’s topic is about who the countywide records management officer (RMO) is and what they do. The commissioners court designates an individual to serve as the countywide RMO. That person then serves as the RMO for…